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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
315 Reviews

315 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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April 11, 2021

I have been doing business with Glenbrook Dodge for years. I have purchased two autos and made several visits for service. I always come in for service early because they are usually busy on Saturday More

by Earthwurm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, thank you for taking the time to write a positive review. We're glad to hear you are satisfied with the high level of customer service you received with Joshua, and with your repairs. We look forward to taking care of any of your auto needs in the future at Glenbrook Dodge Chrysler Jeep Ram.

April 08, 2021

My visit was awesome, I arrived and was greeted quickly and taken where to go, Brian was most helpful and friendly! He wrote up order quickly and sent me to the waiting room! In a short time he came and sa More

by Rlrussell85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Apr 09, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Russell, thank you for taking the time to write a positive review! We are ecstatic to hear you're satisfied with your repairs! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs for years to come at Glenbrook Dodge Chrysler Jeep Ram.

Apr 09, 2021 -

Rlrussell85 responded

What a great place to get service for your automobile!

March 19, 2021

I have always been treated very nicely by the staff at Glenbrook. And this is why we bring our cars here for the Excellent service More

by Sharita Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain
Mar 20, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible.

March 15, 2021

Keep me updated on all repairs and any issues found. Were upfront with total costs of repairs and total time to complete the repairs and finished before est time. More

by vranasrobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Mar 15, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the awesome review. We are glad that we were able to finish before estimated time!

March 14, 2021

We purchased a Jeep Wrangler Unlinited a year ago and experienced a few issues. An apoointment was made with serivice and the experience was "flawless". More

by rhnewhaven60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Mar 15, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are glad that you had a flawless experience with our service team! enjoy your Jeep Wrangler Unlimited.

March 11, 2021

I trust the dealership with fixing any issue with my vehicle. I know it’s not gonna be the cheapest but I’d much rather pay more and feel 100% comfortable that the job is done correctly. More

by Key
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Mar 12, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Key, thank you for taking the time to share your experience with Justin in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you for years to come!

March 08, 2021

I have found the GlenbrookDodge service center to be I have found the GlenbrookDodge service center to be operated by individuals that are knowledgeable, courteous, efficient, and I would be happy to re More

by dawbrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McKibben, Justin Reynolds
Mar 09, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Dawbrink, thank you for the kind words! We're glad to hear your experience with our team was positive. We appreciate your business and hope you consider us again.

February 28, 2021

No problems and service was excellent. Time spent at the dealership was minimal, even time to enjoy a cup of coffee!! Thanks for the great service. You More

by Janiecaudill7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh , Justin Reynolds
Mar 01, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, thanks for the great review! We're glad to hear your experience was excellent. If there is anything else we can do for you, please let us know.

February 24, 2021

I brought my Jeep in for a oil change and had fuel system cleaning performed. Josh did exactly as he said he would. My Jeep is the 5th vehicle that I have purchased here and when it comes time to replace i More

by dhh_3Thawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong, Justin Reynolds
Feb 25, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with our Sales and Service Departments! We are always here to help at Glenbrook Dodge Chrysler Jeep!

February 22, 2021

Friendly,professional,correct, helpful...I’m satisfied so far for the service,dealers,thanks for everything,I have no problems so far and thanks again. More

by Zlatan.melkic56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Feb 22, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, thank you so much for the kind words with our team! We truly appreciate your business and hope you consider us again.

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