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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
315 Reviews

315 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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June 05, 2021

Professional, helpful service. Excellent communication by staff ensuring I had timely updates throughout the experience. Their commitment to quality makes this my dealer of choice More

by jodicl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds
Jun 07, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you! We take our reviews seriously and are delighted to learn about your recent service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Glenbrook Dodge Chrysler Jeep Fiat! Safe travels.

May 27, 2021

Have been doing business here for awhile, had a bit of an issue at my last visit,contacted the dealership and they got back with me in a very timely matter,and all problems resolved! GREAT CUSTOMER SERVICE! More

by Weavyg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Rob Karr
May 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, I appreciate your feedback regarding your recent service visit. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Matt McKibben General Manager 260-484-1533

May 28, 2021 -

Weavyg responded

I just called and was told you weren’t in, left message with operator!my phone # 269-243-0931. Thank You!

May 27, 2021

I was given the best oil change I’ve ever received. My internal components are lubed professionally. 10/10 will definitely be back in 3000 miles. More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Brian Marshall, Candice Endrulatis, Rebecca Dodds
May 29, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Ram, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear about your recent experience. Thank you for choosing Glenbrook Dodge Chrysler Jeep Ram and we look forward to your next visit.

May 26, 2021

Glenbrook continues to offer great service each time I have scheduled maintenance on my vehicle, Keep doing what you each and everyone of the Glenbrook Team. More

by trveazey42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall
May 27, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, Thank you for your positive review. Your satisfaction is important to us, so we are pleased that our team has consistently provided you great service. Thank you for choosing Glenbrook Dodge Chrysler Jeep Ram and we look forward to working with you in the future.

May 23, 2021

Service was hassle free and very professional. Vehicle was repaired quickly. Have had no issues since vehicle was picked up. Would recommend this dealership to others. More

by Foxslayer250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
May 24, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share your hassle-free experience with Justin in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you for years to come at Glenbrook Dodge Chrysler Jeep.

May 21, 2021

As always, excellent service and customer service. My daughter hit a deer with my Jeep, and it was in the body shop for 5 weeks. Since it overheated when I tried to drive it home, I asked Justin to coor More

by dhh_3Thawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
May 22, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind review! Justin was happy to assist you with everything. Our Service Team is always here in case you need any further assistance.

May 17, 2021

The service department at Glenbrook Dodge did an excellent job in correcting a serious problem with the radio/Uconnect system in our Chrysler Pacifica. Despite the facts that there was a lengthy del More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
May 18, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Kent, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to hear about your recent experience with our service department. Thank you for choosing Glenbrook Dodge Chrysler Jeep Ram and we hope to continue to assist with all of your future automotive needs.

May 13, 2021

Cam was very friendly and Rob took great care of me. The porters were friendly as well. Cam asked me how my day was going and was very personable. More

by Alsickafoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Karr
May 13, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to Cam! Thanks for your business here at Glenbrook Dodge Chrysler Jeep.

April 29, 2021

Enjoyable experience from start to finish. Been going for years and will continue for years to come! They make me feel like I’m family. More

by BigMike22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall, Rebecca Dodds
Apr 30, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind review! We love knowing that you've been a loyal customer of ours for years. Thank you for being a part of the Glenbrook Dodge Chrysler Jeep Fiat family!

April 25, 2021

They were easy to work with, called when it was finished and with accurate details. They made my experience very easy and we always kind to talk with. More

by Ryan.shaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Apr 26, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Glenbrook Dodge Chrysler Jeep, and we hope that you will continue to visit us!

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