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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
315 Reviews

315 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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August 27, 2021

Josh and Candice in service are always very helpful and quick to get things done. More

by joetting6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Karr, Candice Endrulatis
Aug 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, It pleases us to know that our Service Department are always helpful and able to work with you in a timely manner. At Glenbrook Dodge Chrysler Jeep we appreciate your business and we look forward to working with you in the future.

August 22, 2021

Beckey was exceptionally nice and courteous but also extremely helpful with my Recall work and getting it taken care of same day service along with Oil Change ! Love her dearly!” More

by fernandazd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Dodds
Aug 23, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you so much for the 5-stars and feedback. The team at Glenbrook Dodge Chrysler Jeep is glad your oil change experience was helpful and courteous. We look forward to future visits!

Aug 23, 2021 -

fernandazd responded

Service Department and Oil Change (Becky) service is A1 efficiency , Awesome comfortable Clean Waiting area nice colorful leather chair’s spaced out for COVID Safe ( impressive) ! Porter guys are also courteous .

August 21, 2021

I would highly recommend them to other people and new customers for new vehicles with sales and service at this dealership they also got my truck issues done faster than what I was told with the service More

by ttjemad007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Rob Karr, Brian Marshall, Candice Endrulatis, Rebecca Dodds, Philicia Juergens, Cam Rodriguez
Aug 22, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you! We appreciate you taking the time to write us this review and look forward to helping with any of your future needs. Happy driving!

August 16, 2021

They were very cordial on the phone and also quick to get my car fixed and the cost for the service was not bad either. THANK YOU! More

by johnengel69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GLENN AND DAWN, Brian Marshall
Aug 16, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi John, Thank you for your wonderful review. We are pleased that our team were cordial and able to work with you in a timely manner. Thank you for choosing Glenbrook Dodge Chrysler Jeep and we hope to continue to assist with all of your future automotive needs.

August 05, 2021

Very efficient very quick and a job well done! No line for the oil change. In and out in less than an hour and my vehicle was spotless inside and out! More

by MomMoms girls 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Dodds
Aug 06, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

It's great to learn our team helped make this an easy service experience! Feel free to reach out to us if you need anything. Have a wonderful day!

August 01, 2021

Amazing service i was in and out in no time and they even swept out my vehicle for me thanks again to everyone at dodge More

by gsrjdmboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Rob Karr, Brian Marshall, Candice Endrulatis, Rebecca Dodds, Philicia Juergens, Cam Rodriguez
Aug 03, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a great service with our team here at Glenbrook Dodge Chrysler Jeep. We are looking forward to your next visit for any of your future automotive needs.

July 31, 2021

Polite; timely service; explains things well; employees are friendly; enjoy the free pop while waiting on service completion ; COVID safety precautions being taken by keeping waiting room chairs separated. More

by cathystine60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Reynolds, Rob Karr, Brian Marshall, Candice Endrulatis, Rebecca Dodds, Philicia Juergens, Cam Rodriguez
Aug 01, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for choosing Glenbrook Dodge Chrysler Jeep! We are happy to know that our Service Team provided you with friendly, timely, and accommodating service. We look forward to working with you again!

July 27, 2021

Friendly , courteous employees. They gave great customer service on my issues. They listened and took cre and resolved it. Very satisfied with the service i was given More

by Vp1954bug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Jul 28, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

The team at Glenbrook Dodge Chrysler Jeep thanks you for the 5-stars and kind words! We look forward to future visits.

July 21, 2021

My truck was not working I needed a part for it thought I was going to have to buy it instead of being able to take advantage of the recall that was going on for the part the service writer stated that he co More

by J l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Campbell
Jul 22, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks so much for the warm recommendation of the team here at Glenbrook Dodge Chrysler Jeep. Please let us know if we can be of any further assistance. Safe travels!

July 17, 2021

Brian was very helpful. They got my van in right away and kept me updated on all progress and possible charges. They got the work done very fast too! More

by Katrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Jul 18, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for the great feedback! We're so glad to learn you had a great experience and we know the future will yield equally great results.

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