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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
315 Reviews

315 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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May 04, 2022

They have been great every time I have come in! Luckily haven’t had many issues with my jeep, but just ongoing service has been wonderful so far! More

by danibaby260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Brian Marshall
May 05, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We truly appreciate you taking the time to write such a nice review, and trusting us at Glenbrook Dodge Chrysler Jeep to take great care of your Jeep. We'll make sure you always get treated to top-notch service every time you visit.

April 14, 2022

Josh is awesome super helpful answered ask my questions ! ! Very patient explained my cars issues in detail More

by Kim Pernell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a great review, Kim! It was a pleasure to work with you, and we look forward to working with you again at Glenbrook Dodge Chrysler Jeep.

April 11, 2022

Brian M took care of us and he was very prompt. Made sure everything we asked was done and with what couldn’t be done, he let us know. Thank you Brian More

by Benjacas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Apr 12, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share your feedback with us. We are honored to have earned your business here at Glenbrook Dodge Chrysler Jeep and hope to see you back again down the road.

April 08, 2022

Josh was very patient with making sure my repair was done right. Could have put a universal part on but felt we needed to use the original equipment and ordered it in. Very pleased with his professionalism! More

by Seth G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you, Seth! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!

April 06, 2022

Very helpful, truck returned as dropped off. Thorough explanation of the issue, and the parts necessary to fix the issues. Professional and friendly throughout the entire process. If you’re unfo More

by Yes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Apr 07, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your feedback and we are glad to know our Service Team made sure you were well taken care of. We value your business with Glenbrook Dodge Chrysler Jeep.

March 27, 2022

Went to get an oil change for my 2012 Dodge Journey and I was very pleased that they were able to get me in right away. Very friendly staff and also very helpful. Would recommend this automotive group to a More

by davidson6315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Davidson, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Glenbrook Dodge Chrysler Jeep.

March 07, 2022

Did warranty work on my van did a great job and went above and beyond to complete the work on my van. More

by Jdfarmer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We really appreciate your great feedback here at Glenbrook Dodge Chrysler Jeep! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2022

Great prompt and friendly service! The simplicity of making the appointments and the staff at Glenbrook made our experience enjoyable! More

by ADH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Mar 04, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello! Thank you for taking the time to leave us a 5-star positive review, we really appreciate it. We are glad you had an enjoyable experience here with us. Thank you for choosing Glenbrook Dodge Chrysler Jeep.

February 28, 2022

Awesome service department! They vacuumed and repaired my vehicle. The shuttle took me home while my car was being serviced. The staff are professional and extremely courteous. More

by shilesha_r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the excellent review and five stars! We are happy that your experience with the Glenbrook Dodge Chrysler Jeep team was awesome and that you received professional, courteous service during your visit with us. We appreciate your business and look forward to welcoming you back again next time. Matt McKibben General Manager 260-484-1533

February 06, 2022

They were fantastic they called several times to let me know how things were progressing. They went above an beyond with trying to repair at the least possible cost. More

by tom.conner0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall
Feb 06, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are happy to know our Service Department kept you updated on all your repairs and went above and beyond to provide you with the best possible customer care. Thank you for your perfect star rating and your business, Tom!

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