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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
315 Reviews

315 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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September 27, 2022

I had problems with service on my 2015 dodge 250 Ram truck. After talking to the general manager about the issue, Matt was very helpful and courteous and quickly explained the service side of the iss More

by Cindaschipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McKibben
Sep 28, 2022 -

Cindaschipper responded

Thanks Glenbrook Dodge for the service we received. It was quick and thorough. Any issues were resolved quickly and the employees were very helpful and courteous.

September 12, 2022

Very friendly and efficient. Check in was quick and they were accurate on how much time it would take. More

by Cuttet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Sep 13, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glenbrook Dodge Chrysler Jeep is happy to learn your visit was friendly and efficient. We hope to see you again. Take care.

Sep 13, 2022 -

Cuttet responded

I was just a little baffled that the parts and labor for the sway links were not covered under extended warranty. Seems odd they went bad with only 40000 miles on vehicle. My 2005 Jeep Liberty has 223,000 miles and they have not needed replacement. Thanks.

August 17, 2022

Great service department. Always easy in and easy out. Spends the time to provide an explanation of diagnostics and answer questions fully. More

by jax555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're so grateful for this positive review. Customer satisfaction is our main goal, and we appreciate the recognition for the team here at Glenbrook Dodge Chrysler Jeep.

August 05, 2022

Upfront with what was being done to fix my vehicle. Service done in a timely manner and was on our way! A+++++!!! More

by Ndusher236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Aug 07, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the great review. We love to learn that our team was able to provide you with timely service. We are happy to assist with any of your future needs at Glenbrook Dodge Chrysler Jeep.

August 03, 2022

Service was great! Everything was done in a swift and timely manner and everyone was really friendly! More

by Ryan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Aug 04, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello Ryan, All of us are overjoyed to earn this rating because you had a superb appointment with Glenbrook Dodge Chrysler Jeep. We are much obliged for your contributing this positive commentary of our location here on DealerRater. Thanks for doing business with us.

August 01, 2022

I wish that we had found this place sooner! William Wallace and the team got my Jeep back on the road in no time. They all went out of their way to make my stressful situation so much easier... More

by 4evrgrateful.74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wallace ?????
Aug 03, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for giving us 5 stars. We're glad to see our team worked hard for you during your visit to Glenbrook Dodge Chrysler Jeep. It is always great to see that our team was able to get you back out on the road safely and quickly.

July 19, 2022

The service department at Glenbrook Dodge Chrysler Jeep Fiat is first-rate. Excellent customer service and quality care of my vehicles. More

by RonDerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you so much for the wonderful review, Ron. Glenbrook Dodge Chrysler Jeep appreciates your business and looks forward to working with you again! Have a great day!

May 31, 2022

Josh Armstrong single handed my made my experience great in service. While silly supply chain delays made life annoying, he kept me updated, made sure I had a rental ready for me when I arrived, and used a More

by Garageroadhouse
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Glenbrook Dodge Chrysler Jeep Service Team. We appreciate your business and hope to see you back again in the future.

May 20, 2022

Josh is always on top of things when I bring my car in for service! More

by Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Kennedy, We are pleased that our Service Department always meets your expectations. Thank you for choosing Glenbrook Dodge Chrysler Jeep and please let us know if we can be of any further assistance.

May 06, 2022

Glenbrook Dodge went above and beyond to provide me with expert diagnosis and timely service. I am new to Fort Wayne and I was treated very well. I would recommend this dealership to everyone.Thanks for gre More

by Moose lover
Recommend Dealer
Yes
Employees Worked With
Service desk
May 06, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Moose, thank you for taking the time to leave a review for us at Glenbrook Dodge Chrysler Jeep. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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