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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
355 Reviews
Call Service Center (833) 674-1158

355 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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August 30, 2023

Our service was great. I received multiple phone during the service time to update me and ask questions related to the issue. Everything was cared for within a reasonable t More

by mwright0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we are so happy to know that our Service Team was able to keep you updated with progress, and was timely on your visit. Thank you so much for the great feedback and 5 stars. It was great to service you here at Glenbrook Dodge Chrysler Jeep, and we hope to assist you here again in the future.

August 28, 2023

Over 3 hours of waiting for an oil change. That is unacceptable as people have things to do other than waste half of their day waiting for something like that. Very disappointed that there was More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 24, 2023

Great service, very friendly, helpful, they asked me during my wait if I needed anything. More

by JBOSOX88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you so much for visiting us, and taking the time to leave us 5 stars. We are glad to know that our Service Team was very friendly, helpful, and provided a great experience on your visit. It was a pleasure to assist you, and we appreciate your business at Glenbrook Dodge Chrysler Jeep. If you ever need help with your vehicle, please feel free to reach out to us for any future assistance.

August 23, 2023

Always bring my van here for servicing. I would trust no one else. Staff is always pleasant, and helpful. More

by rfleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your amazing five-star review. We are so grateful for your trust in our Service Team to always be helpful and pleasant when you bring your van in. It makes us very happy to read that you don't trust anyone else but Glenbrook Dodge Chrysler Jeep. Thank you for your business and have an incredible day.

August 19, 2023

He was very helpful and explained everything to me about the issue with my truck. More

by benjr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello. We are truly thrilled to know that our Service Department was very helpful and explained everything to you. Thank you so much for your delightful 5-Star review. Come back anytime to Glenbrook Dodge Chrysler Jeep. Take care.

August 18, 2023

Easy and efficient for oil change drop off and wonderful courtesy shuttle service. Made it a breeze to do over the lunch hour More

by boilerrxhersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your trust in our Service Team to perform an easy and efficient oil change on your vehicle and provide you with a Shuttle service while you wait for it to be completed. We are happy to know it was a breeze and your five-star review is greatly appreciated here at Glenbrook Dodge Chrysler Jeep.

August 18, 2023

Andrew Maldonado was very attentive and willing to help us. He worked very hard to make us feel comfortable. In financing he continued there also to bring us the best means to our needs. I will do futu More

by delagrassi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in service was great., Jesse Knight, Will Wallace
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Aug 19, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the great rating and review. We are happy to see our Sales Team at Glenbrook Dodge Chrysler Jeep was very helpful and attentive during your car buying experience. We hope to work with you more in the future. Congratulations on the new Volkswagen SUV!

August 15, 2023

Great service, service dept communicated well regarding service and costs. Will continue to have truck service @ Glenbrook Dodge More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
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Aug 16, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Ron, we are grateful you took the time to leave this positive review. It is pleasing to learn that our Service Team was great at communicating and providing top-notch service. You can always count on Glenbrook Dodge Chrysler Jeep for your automotive needs.

August 07, 2023

Got my leased Jeep in same day even though initially it was going to be the next week! Looked at it, got my software updated and an oil change done while there. More

by hughesmbethany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, we're glad you're happy with the way we do business here. It is pleasing to know that our Sales Team was quick and accommodating with the lease of your Jeep. You can always count on Glenbrook Dodge Chrysler Jeep for your automotive needs. Should you need anything else, please let us know.

August 05, 2023

I had a great experience with repairs to my '21 Jeep Grand Cherokee. The work was thorough and complete! More

by danzguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

It is pleasing to read that our Service Team was thorough and successfully completed all repairs on your 2021 Jeep Grand Cherokee, ensuring you had a top-notch dealership experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Glenbrook Dodge Chrysler Jeep.

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