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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
336 Reviews
Call Service Center (833) 674-1158

336 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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December 11, 2024

Glenbrook Dodge provided expert, professional and helpful service. I recommend them for all your vehicle needs. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Herburg 5 Stars
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Dec 14, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your recommendation. We're glad our Service Team at Glenbrook Dodge Chrysler Jeep could offer the expertise and help you needed. All the best with your vehicle needs!

December 07, 2024

Had an oil change completed. Very professional and personable. Fred and Mark were outstanding. I will be back. I highly recommend them. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Herburg
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Dec 07, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're glad to hear about your positive experience with our team at Glenbrook Dodge Chrysler Jeep. Thank you for recommending us—we certainly look forward to welcoming you again in the future!

December 04, 2024

Checking in and out are an easy process with current set. Jim - service advisor did a great job explaining everything. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Dec 07, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your 4-star review! We're glad to know the check-in and check-out process at Glenbrook Dodge Chrysler Jeep was seamless and that everything was explained clearly. We appreciate your feedback and hope to make your next visit a 5-star experience!

December 03, 2024

Service was great, I had a radiator replaced. I only give it a 3 stars because once my car was ready I did not get a call from Josh I only received an email which by the time I checked it they we More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 30, 2024

David is always pleasant and helpful. He explains what’s going on and answers my questions. More

by MPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for the kind words. We're pleased to hear that our team continues to provide you with helpful and thorough service at Glenbrook Dodge Chrysler Jeep.

November 30, 2024

I've gotten a terrific vehicle from this place and the guy Derry Smith was a fantastic salesman. More

by troynale74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glad to hear you had a great experience at Glenbrook Dodge Chrysler Jeep. Our team was happy to help with your vehicle purchase. Enjoy your new ride!

November 29, 2024

I recently moved here from Hawaii and purchased my 2014 Jeep. When I took my car in for service and much needed repairs, I was treated with the utmost concern and professionalism. Mahalo, David Pena 🤙 More

by chuckprinzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your kind words about Glenbrook Dodge Chrysler Jeep. Our team is glad to have assisted you with your 2014 Jeep service and repairs. Wishing you a smooth journey in your new area!

November 26, 2024

Fred at the parts department was very professional and helpful when taking my Jeep to see why it was not starting and why it was only driving at 15 mph. I appreciate it how promptly they responded and too More

by Sandy Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glad to hear you received prompt and professional assistance with your Jeep at Glenbrook Dodge Chrysler Jeep. We have a strong team committed to helping customers like you get back on the road smoothly.

November 26, 2024

My first time having my Durango serviced at Glenbrook. The customer service was excellent and Jim was great! More

by bkey77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mickelini
Report | Print
Nov 30, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for choosing Glenbrook Dodge Chrysler Jeep to service your Dodge Durango. We’re glad our team was able to provide excellent customer service.

November 25, 2024

Very nice friendly was done with in 30 mins very nice i would recommend them to any one More

by Terraconn0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri that answers phones
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Nov 25, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to review Glenbrook Dodge Chrysler Jeep. We're glad to know our team could assist you efficiently. Take care and see you soon!

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