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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.9
2,526 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,526 reviews

July 16, 2021

Zack was the best! I flew in from new York to get my gladiator and he picked me up at the airport and helped me through the entire process. It washing the best experiece everything thank you zack!!! More

by Mario cantarero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jiminez, Zack Hakey
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Jul 16, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Mario, Thank you for sharing the details of your recent visit. We are delighted that our team provided you with the best experience. Enjoy your Jeep Gladiator and thank you for choosing Glenbrook Dodge Chrysler Jeep, we are always here to assist you.

July 11, 2021

Pleasantly surprised at the service we received from beginning to end. No pressure and very up front with information given. Would definitely choose them again. More

by whuffman10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Stoffel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind words. It's great to know that you received pressure-free service during your visit. We are here to help at Glenbrook Dodge Chrysler Jeep.

July 10, 2021

Came in not expecting to get a brand new vehicle Zack Hakey ROCKED it out of the park.THANK YOU we will continue service here More

by Tchicks65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hakey
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Jul 10, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're happy our team provided you with a great buying experience. We are always more than happy to assist you if anything else comes up. Take care!

Jul 12, 2021 -

Tchicks65 responded

Thank you so much we were definitly not pressured in any way shape or form and our experience was the best we have ever had at purchasing a vechile not to mention a BRAND NEW one again thanks to each and everyone who was involved in this especially ZACK HAKEY

July 10, 2021

I had a very pleasant experience Beau Barkley was very I had a very pleasant experience Beau Barkley was very helpful and knowledgeable. He understood my needs and help me all the way to the end, he eve More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Barkley
Report | Print
Jul 10, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Daniel, Thank you for your positive review. We are thrilled you had an accommodating, professional and helpful experience with our team here at Glenbrook Dodge Chrysler Jeep. We are looking forward to your next visit with us.

July 10, 2021

Very clean, respectful, open and customer service is awesome! Receptionist Caralyne is awesome as well! Management is also amazing! Finance treated us with respect as well! More

by ducky9507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caralyne -Receptionist, Zack Hakey
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Jul 10, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional needs or questions, we will be more than happy to assist you.

July 09, 2021

This was a very pleasant experience. I don’t have any complaints, very friendly people to work with I would recommend anyone to this dealership. More

by Keegan_hicks0413@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Barkley
Report | Print
Jul 10, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are glad you enjoyed your visit. Thank you so much for being one of our valued guests!

July 09, 2021

Didn't think it could happen but he def worked some kind of magic today... couldn't have asked for a better experience buying a ride... More

by DirkRock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Hakey, Philicia Juergens
Report | Print
Jul 10, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Glad to hear that our team is going above and beyond for our customers. Thanks for choosing Glenbrook Dodge Chrysler Jeep!

July 09, 2021

I want to say how amazing zack was! He worked hard had everything ready and the process was super smooth. He is the best salesman I have ever worked with! More

by Trishasmith98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Spitler, Zack Hakey
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Jul 11, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Trisha, we will surely pass along your praises to our team here at Glenbrook Dodge Chrysler Jeep. Thank you for letting us know you were taken care of! Come back and see us anytime.

July 09, 2021

Mike F is an excellent sales person who is very friendly and personable. Great guy, funny and knowledge. Thanks Mike. Everyone buy from Mike Fales. More

by gmill_34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Stoffel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fales
Report | Print
Jul 09, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the great review! We are happy to know that our team here at Glenbrook Dodge Chrysler Jeep Ram FIAT provided you with a pleasant experience. We look forward to your next visit!

Jul 09, 2021 -

gmill_34 responded

This dealership SUCKS. It took them 53 days to payoff my trade. I had to call and get them a NEW 10 day payoff quote 3 Times. I received a "Late Payment" on my credit report because of this. They tried to tell me I owed them $314 because the payoff amount was more than it was on day one. And because they say I owed them money they never sent my Certificate of Title to the state, so my registration transfer, which they charged me for, was not valid for the vehicle I bought, so for almost 5 1/2 months I was driving illegally. If it wasn't for me trying to renew my registration, I wouldn't have ever known they never sent it to the state. They're supposed to send it in within 45 days of purchase. They sent it in 5 1/2 months later when I went into the dealership and caused a commotion. And on top of it all I had to pay the late penalty for it being past 60 days late. This dealer is shady. After I bought my vehicle from them and started having these problems, I read reviews and it seems they do this kind of thing to alot of people. Watch going to this place, they will try to extort money from you like they did me and countless others. I will never do business with them ever again nor will I ever refer someone there.

Jul 09, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, Your review is concerning and we would appreciate the chance to better understand what happened. Please reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, Matt McKibben General Manager 260-484-1533

July 08, 2021

They always have the best vehicles at the best price. Purchased a ram in January, and came back for wife's durango just recently. Great service, and always gets the deal done we needed. More

by bknepp11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jiminez, Beau Barkley
Report | Print
Jul 09, 2021 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are delighted to know that you enjoy our selection of vehicles at Glenbrook Dodge Chrysler Jeep and to know that our team has provided you with great service. We hope that you and your family will continue to visit us!

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