Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Extremely professional, helpful, friendly and pleasant. The process was smooth. Anything that was not just right, they corrected the issue quick and effortlessly. This was our 7 vehicle from this dealer The process was smooth. Anything that was not just right, they corrected the issue quick and effortlessly. This was our 7 vehicle from this dealer. Would highly recommen. More
Dave Willing was my sales associate. Very helpful and knowledgeable, no high pressure. Fully described vehicle assessors. He followed up a couple days later to see if I had any questio Very helpful and knowledgeable, no high pressure. Fully described vehicle assessors. He followed up a couple days later to see if I had any questions More
We had a very pleasant experience. No pressure from the salesman. Wouldn’t hesitate to recommend this dealership to friends. No pressure from the salesman. Wouldn’t hesitate to recommend this dealership to friends. More
Very impressive! Todd listened to me with compassion. He understood what needs and wants were acceptable to me. With that in mind he not only did what was right for t Todd listened to me with compassion. He understood what needs and wants were acceptable to me. With that in mind he not only did what was right for the dealership but most Importantly he did what was right for my family. Todd w went above and beyond. If you want a salesman to go to bat for you this is your man! More
The experience I had was not good my Chrysler 300 I bought oil pump went out 24 hrs after I paid cash for the car. They offered to only tow it for free and I have to pay for the fixing of the car and t bought oil pump went out 24 hrs after I paid cash for the car. They offered to only tow it for free and I have to pay for the fixing of the car and the estimate. I didn’t want a refund I just wanted the oil pump fixed I paid a lot of money for the car and they are slow with giving me my title I wouldn’t recommend this dealership More
Todd is the best salesman I have ever worked with! I highly recommend! This will be where I shop for new vehicles from now on! I highly recommend! This will be where I shop for new vehicles from now on! More
I loved working with the entire team at Glenbrook Dodge. DeAndre is very knowledgeable and compassionate about his work. He helped me pick my next vehicle. DeAndre is very knowledgeable and compassionate about his work. He helped me pick my next vehicle. More
Andrew is a wonderful salesperson to work with! He is knowledgeable, personable, and will work with you to get you a deal you are comfortable with. We drove all the way from Michigan because he mad He is knowledgeable, personable, and will work with you to get you a deal you are comfortable with. We drove all the way from Michigan because he made it worth it! Thank you Andrew! I love my Jeep Wrangler! More
PURCHASED $38,000 USED 2016 CHEVY SILVERADO WITH TRANSMISSION WARRANT THAT ONLY COVERED $3,000 OF $9,000 REPAIR , DROVE TRUCK 25 TIMES. TRANSMISSION FAILED. TRUCK STILL IN SHOP. BAD BUSINESS. TRANSMISSION WARRANT THAT ONLY COVERED $3,000 OF $9,000 REPAIR , DROVE TRUCK 25 TIMES. TRANSMISSION FAILED. TRUCK STILL IN SHOP. BAD BUSINESS. More
So long story short (not really) They fixed it! On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and the On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and thermostat. So here we are again, But this time at the right shop! Upon arrival our customer service Tech (William) asked a series of questions in reference to the history of the vehicle And explained due to the history they would need to do a head gasket or block test to ensure that the motor was not damaged. A few hours later I received a call stating that it had failed the block test and they would need to do a tear down to inspect the extent of the damage. Potentially a new motor may be needed😖😫 The cost of the teardown would be $600 and needed my approval to start. The following afternoon William called me and stated that during the tear down the mechanic noticed that the thermostat that had been installed was not the proper thermostat! He then installed a OEM approved thermostat and reinitiated a new block test and it passed! This company went way above and beyond! They already had approval for a teardown and potentially a very expensive new motor! In the world that we live in and you know what I mean this is very hard to find! After this experience I will not take my vehicle to anybody else and in the near future I will be purchasing a vehicle from them Guaranteed. Nice work William and everybody involved the mechanic did more than he had to And it is appreciated more than you will ever know! God bless and have a Happy New Year. More