Glenbrook Dodge Chrysler Jeep Fiat

We have been thinking about purchasing a Jeep for quite some time. Our current car was almost paid off so we decided to start looking on line to see what was available. We sent an e-mail to get some info some time. Our current car was almost paid off so we decided to start looking on line to see what was available. We sent an e-mail to get some information on Jeeps in the area. The next day we had about three emails from different sales reps willing to help. My husband went in and met with Mike and went for a test drive, needless to say he was hooked. He decided to make an appointment for me to drive one the next day. While there, Mike took the time to go through some different payment options and the difference between a new and a used Jeep. We decided that it was too good a deal to not go with a new one. We appreciated the fact that Mike was friendly and professional. He was not the typical "pushy" salesman. He called around to get exactly what we wanted and within 3 days we left the lot with a brand new Jeep. The experience with the dealership and Mike were great! Thanks, we love our new Jeep. More

Dave was superb! He helped us to find exactly what we were looking for, price/value/trade in allowance was EXCEPTIONAL!!! Customer service alone was worth the visit. We are so happy with our Dodge Journe were looking for, price/value/trade in allowance was EXCEPTIONAL!!! Customer service alone was worth the visit. We are so happy with our Dodge Journey.........we will NEVER shop anywhere else! Thank you Glenbrook Dodge!! :) More

I have wanted a Jeep Wrangler my entire life. When I walked into Glenbrook Jeep I was absolutely impressed by their customer service. Mike Spitler did a tremendous job walking the lot with me and making walked into Glenbrook Jeep I was absolutely impressed by their customer service. Mike Spitler did a tremendous job walking the lot with me and making sure I found the Jeep that I was looking for. The test drive sold the car. Mike was very knowledgeable about the vehicle and pointed out everything I would want to know. The no pressure environment was exactly what I was looking for and made the buying process very simple. The Glenbrook staff was very friendly. I will most definitely be purchasing my next vehicle from them! Mike be ready! Thank you again for making this so easy! More

i purchased a 2000 chrysler town and country minivan and i am extremley pleased with the ease of which i was able to purchase this vehicle. i have bought several vehicles from different car dealers in the p i am extremley pleased with the ease of which i was able to purchase this vehicle. i have bought several vehicles from different car dealers in the past, but none of them compare to the friendliness and dedication of mr. brady and the staff at glenbrook dodge! i highly recommend this dealership to anyone who needs a used car, minivan, or truck. i will continue to purchase all of my vehicles from mr. brady in the future! More

My wife and I have been toying with the idea of a new or new/used vehicle for the past several months. We had visited other local dealerships and none of them had made the efforts over several weeks that N new/used vehicle for the past several months. We had visited other local dealerships and none of them had made the efforts over several weeks that Nick and Glenbrook Dodge did in one day. We saw the advertisements on the new Chrysler 200 and had seen them at a local dealer. Next day, I called Glenbrook and spoke with Nick. Before the end of that day, I was pre-approved and Nick knew what we wanted and was getting prepared for our visit in a couple of days. At this point, I'm thinking this is gonna suck somewhere but it did not. The wife and I arrived before noon on Saturday and were driving out of there with our brand new 2011 Chrysler 200 within a few hours. The dealership and service were amazing and I have no doubt they aren't going to let us down!! More

Although Joe was very straightforward and honest about the car that I could afford this dealership needs to work on customer service. I bought a used 2007 Sonata and it looked great, nice color, decent pr the car that I could afford this dealership needs to work on customer service. I bought a used 2007 Sonata and it looked great, nice color, decent price, everything i wanted. I was told that the used cars get poured over with a fine tooth comb, and that the service labor charge is 100 bucks an hour. I had this car home and less than 24 hours later the motor on the passenger front window did not work. I took a co-worker out to lunch to show him the car and the window would not roll down. That was quite embarrassing!!! I called the dealership and they told me to bring it in. I did right away, but i bought the car as is so i knew there was not much they could do. As a newly single female, i am thinking did i just get sold a bag of goods...Anyway, i get there and Joe was nice looked at it and took it to service..They decided they would pay for the diagnostics but not the labor or the part which I appreciated. I was then directed to the Hyndai dealership down the street where they did not have time to help me.. Two days later they scheduled a diagnostic and it ended up being the regulator assembly. A part which costs 68 dollars on the internet, turned out to be 270 bucks... As a single mom with two kids needless to say i did not get it fixed. Where has customer service gone, i spend 15,000 on a car and they can't spend three hundred to fix it.. I will never recommend this dealership unless someone wants to get ripped off. Joe you did a great job, but your employer needs to put customer's first..I have worked in sales and customer service, and a dealership that can't afford to put them first should not be in business. I will be filing a claim with the better business bureau but until then word of mouth will have to do. More

We are timid buyers due to the economy but with Joes help we were able to get in and get out with a great deal! Joe was so kind and helpfull through the whole process! i will recomend him to everyone! we were able to get in and get out with a great deal! Joe was so kind and helpfull through the whole process! i will recomend him to everyone! More

It was the quickest, most professional auto buying process experience we have ever had. Ken was right up front with any and all questions and concerns, and jumped thru hoops to accommodate our needs. process experience we have ever had. Ken was right up front with any and all questions and concerns, and jumped thru hoops to accommodate our needs. Jeff was very prompt and courteous,knowledgeable and awesome to deal with considering he has to do with finance. Overall our needs and satisfaction seemed more important than at any other dealership. Thank You Gael And Kathy Conway More

Jacob was very knowledeable and listened to what our needs were. We were so satisfied with our new jeep that we are going to purchase another new vehicle. Thank you Jacob! needs were. We were so satisfied with our new jeep that we are going to purchase another new vehicle. Thank you Jacob! More

About three weeks ago my wife and I went to purchase a vehicle. Just days before our pacifica's engine blew. So we "had" heard good things from gleenbrock so why not go there..I wish i wouldve stayed at h vehicle. Just days before our pacifica's engine blew. So we "had" heard good things from gleenbrock so why not go there..I wish i wouldve stayed at home and looked around. I highly recommend that at all possibility go too another car dealer first. There sales reprenstatives are not knowlegable, theyd rather txt while test driving instead of answering questions, there finalizing "manager" is the veryrude the first thing he says before we go back to finalize.let me add a song is playing.."he says man she's f*cking hit id like to do her" very professional, then continues to say the F word two times more including i get paid to smoke cigs and bullsh*t with people all day...I say yes, yes you do after the experience. We ontinue to wait for our dodge caravan, as they say there cleaning it??...they didnt even try it looked to get the stain up, the person that "wiped" down the car must not know how to clean, i was gonna let all this go and thought a simple phone call asking if they would look and or fix the brakes that are grinding...since i just bought it...four days later no return phone call...his "manager must be relly busy as nick says...maybe smoke breaks are becoming an issue? Part of me wonders if they are a quack shop like some others and replace things with junk so you have to repair it...nothing else can explain the 45 min wait for the clean, i mean unclean job...GLENNBROCK YOU GUYS ARE A JOKE I WILL TELL ALL MY FRIENDS AND POST ON FACEBOOK NOT TO COME TO A PLACE THAT WANTS AN EXTRA BUCK FOR A BANG UP VEHICLE. WHAT A JOKE. MIKE,OH More