Glenbrook Dodge Chrysler Jeep Fiat

Very easy to talk to. Friendly atmosphere. Sales are knowledgeable on the products. Customer service is good in this level of brand. Although it can be improved compared to some services other brands pr knowledgeable on the products. Customer service is good in this level of brand. Although it can be improved compared to some services other brands provide. For instance, the BMW dealers take care of the plate registration and provide valet car wash. The price was good as I was able to get a employee price. Thanks to the help from the sales manager. More

From the time I met Joe I knew I made the right choice of dealerships. He was very knowlegeable about the Jeep I was interested in and made me feel very comfortable with the whole process. Exceptional serv dealerships. He was very knowlegeable about the Jeep I was interested in and made me feel very comfortable with the whole process. Exceptional service! Todd Macon worked extra hard to get me the best financing and payment plan I preferred. I will definitely have all my service needs done at Glenbrook Dodge. Thanks all for an enjoyable experience! More

I was just in the process of starting to look for a car. Raul was friendly and professional. From test drive to signing the final papers, I have no complaints. He listened to what I was looking for and he Raul was friendly and professional. From test drive to signing the final papers, I have no complaints. He listened to what I was looking for and helped me find the perfect car. They worked with me on my trade and made me a deal I couldn't say no to. I will definitely go there again the next time I am looking for a car! More

Both Steve and Todd were very knowledgeable and extremely Both Steve and Todd were very knowledgeable and extremely helpful. I had to return a few times to complete the service of parts I ordered. The servic Both Steve and Todd were very knowledgeable and extremely helpful. I had to return a few times to complete the service of parts I ordered. The service department was fast and very neat. I feel the price was a bit high but so is everything in this economy. Thank you to everyone for their help. More

Sarah Matthews helped me start the process (by phone) of choosing a new Dodge Ram 4 months before I actually decided. She was very attentive, asked pertinent questions and stayed in touch regularly! Chris choosing a new Dodge Ram 4 months before I actually decided. She was very attentive, asked pertinent questions and stayed in touch regularly! Chris Matthews followed up when I visited in person by letting me experience a new Ram on a Sunday!!! He informed me when he found out that my favorite color (hunter green) was now available (the day following my visit). This was the deciding factor to order my truck. He kept me informed when the order was picked up, being built, painted, shipped by train from Mexico and then by truck to Ft. Wayne. He made sure I chose all the accessories I needed and was very accommodating when I was limited on time/days to come pick up my truck. He was very patient as he explained all the new features and spent 2 1/2 hours total with me on pick up day. John Kinney was very punctual in getting all the paperwork prepared and patient while I looked over my new vehicle. All 3 were very pleasant whenever I contacted them and when I arrived at the dealership in person. It was a very enjoyable and satisfying experience!!!! More

I was very happy with Glenbrook Dodge & Joe! the engine blew in my car and I needed a car asap and Joe came to the rescue helping me in every way. also big thanks to Matt and the finance guys who got me a blew in my car and I needed a car asap and Joe came to the rescue helping me in every way. also big thanks to Matt and the finance guys who got me a Great price, easy monthly payments and getting me approved all on my own! would recommend to everyone and plan to go back for my next car! More

Jacob was very friendly. He answered all my questions. He was very nice on his follow-up call. In the past, I've had dealers be very pushy. I thought the truck I was looking at was priced a bit high for He was very nice on his follow-up call. In the past, I've had dealers be very pushy. I thought the truck I was looking at was priced a bit high for the shape it was in, but I would think about calling Jacob when I'm looking for a car again. More

I purchesed a 2011 Jeep Grand Cherokee from Glenbrook Jeep. I initially searched for a new vehicle through the Sam's Club Auto Buying Program. Glenbrook Jeep is a partner of the program. They were hel Jeep. I initially searched for a new vehicle through the Sam's Club Auto Buying Program. Glenbrook Jeep is a partner of the program. They were helpful and friendly and offered a no hassle buying experience. I also feel that they treated me fairly on my trade in vehicle. Overall it was a great experience at a great dealership. More

I placed an online inquiry for the trade value of my 2003 Dodge Neon. Later that evening I received a phone call from John Kinney. I explained that my husband and I had very little hope for financing because Dodge Neon. Later that evening I received a phone call from John Kinney. I explained that my husband and I had very little hope for financing because of all of the rejection we had received due to AWFUL credit. John took all of our information and informed me that I would receive a call the next morning, which I did. He informed me that we were "miracle financed"! I lost it! My husband and I made the hour drive up to make a deal. When we arrived at the dealership we were greeted immediately and asked if we were there to meet anyone in particular. We were lead in the direction of John Kinney. Then he got down to business. We sat down and went over exactly what kind of vehicle we were wanting and what kind of payments we knew we could afford. John knew the vehicle for us. Out rolls a 2008 Dodge Grand Caravan! We test drove, in the rain, and we were hooked! We sat back down and then John got to work with the manager and the bank. Got our payments in very good range of what we wanted, even with no money down and $2000 in trade! The van was detailed impeccably while we filled out the mountains of paper work. Only hitch we had, which was very minor and abruptly taken care of was, the payment amount that was signed and agreed upon was not the amount told to us by the guy back in finance. He adjusted it and that was done. Arrived at the lot at 5 pm and left with our dream van at 7:30 pm. This being my first experience buying a vehicle from a dealership, I can't complain!! Thanks Glenbrook Dodge! More

We keep going back because of the great deals and awesome sales and finance people. Also don't want to forget the terrific assistance we received in the service department! Rob went above and beyond to help sales and finance people. Also don't want to forget the terrific assistance we received in the service department! Rob went above and beyond to help us out and we appriciate everyone's professionalism. I'll continue to keep referring my family and friends to this place. It's easy to find under the huge American Flag. Coming from a Veteran it's nice to know there is still a place where they respect "The American Way" of doing business. More