Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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I placed an online inquiry for the trade value of my 2003 Dodge Neon. Later that evening I received a phone call from John Kinney. I explained that my husband and I had very little hope for financing because Dodge Neon. Later that evening I received a phone call from John Kinney. I explained that my husband and I had very little hope for financing because of all of the rejection we had received due to AWFUL credit. John took all of our information and informed me that I would receive a call the next morning, which I did. He informed me that we were "miracle financed"! I lost it! My husband and I made the hour drive up to make a deal. When we arrived at the dealership we were greeted immediately and asked if we were there to meet anyone in particular. We were lead in the direction of John Kinney. Then he got down to business. We sat down and went over exactly what kind of vehicle we were wanting and what kind of payments we knew we could afford. John knew the vehicle for us. Out rolls a 2008 Dodge Grand Caravan! We test drove, in the rain, and we were hooked! We sat back down and then John got to work with the manager and the bank. Got our payments in very good range of what we wanted, even with no money down and $2000 in trade! The van was detailed impeccably while we filled out the mountains of paper work. Only hitch we had, which was very minor and abruptly taken care of was, the payment amount that was signed and agreed upon was not the amount told to us by the guy back in finance. He adjusted it and that was done. Arrived at the lot at 5 pm and left with our dream van at 7:30 pm. This being my first experience buying a vehicle from a dealership, I can't complain!! Thanks Glenbrook Dodge! More
We keep going back because of the great deals and awesome sales and finance people. Also don't want to forget the terrific assistance we received in the service department! Rob went above and beyond to help sales and finance people. Also don't want to forget the terrific assistance we received in the service department! Rob went above and beyond to help us out and we appriciate everyone's professionalism. I'll continue to keep referring my family and friends to this place. It's easy to find under the huge American Flag. Coming from a Veteran it's nice to know there is still a place where they respect "The American Way" of doing business. More
Jeff Beam was very thorough and to the point when explaining features of the vehicles my fiance and I were looking to purchase. He even made some great recommendations of other vehicles to check out explaining features of the vehicles my fiance and I were looking to purchase. He even made some great recommendations of other vehicles to check out and test drive, which we ended up purchasing a Dodge Journey, when we were originally looking at other options. We are so happy to have the Dodge Journey and all the features and storage space it offers! The staff was very friendly even when we were there until midnight finishing out the rest of the paperwork and I definitely felt like they took the time to listen to our wants and expectations when it came time to purchasing our new vehicle. I would recommend this dealership to my friends and family. More
Overall I had an exceptional experience. Steve found just the minivan I was looking for. He was extremly knowledgeable and professional in explaining all of the features and options the vehicle had to just the minivan I was looking for. He was extremly knowledgeable and professional in explaining all of the features and options the vehicle had to offer. I would highly recommend Glenbrook to all of my friends and family and will be calling Steve the next time I buy a car. More
I went to Glenbrook Dodge to get a used 2007 Pontiac G6 and they worked with me and got me to the price I was looking for. They were so friendly and made my first time buying a car very enjoyable. I woul and they worked with me and got me to the price I was looking for. They were so friendly and made my first time buying a car very enjoyable. I would definately recommend this dealership to anyone out there looking for a car at a good afforable price. I will definately be getting more cars from them in the future. More
Everyone in the dealership was very courtesy & friendly. They took care of us quickly as well as efficiently. They offered to install a dvd player with our purchase. We also test drove several vehicles an They took care of us quickly as well as efficiently. They offered to install a dvd player with our purchase. We also test drove several vehicles and that was very helpful. We got what we were looking for and will definitely return when we are looking for another vehicle. More
What Crooks, Cody Glenbrook Dodge's sales person and there honest?? sales manager which his name I forgot try to get you to do a deal with a credit card deposit and then change the deal at the close of there honest?? sales manager which his name I forgot try to get you to do a deal with a credit card deposit and then change the deal at the close of the sale, because they think they have you baited for the sale so they try to get more money or they change the deal right before the closing so you get less Please beware they are typical car sales crooks More
Joe was a super salesmen. He helped us find the best value for our money in our new van. He made the whole family feel right at home with a few perks from the dealership like popcorn, pop, cartoons and value for our money in our new van. He made the whole family feel right at home with a few perks from the dealership like popcorn, pop, cartoons and basketball. Joe was and continues to be on top of servicing us with a few details that needed to be taken care of with our van such as car mats, DVD player, and a missing hanger. Overall we got a great van for a great price, and we will in the future come to Joe first for our car needs. I'd also like to add all the other sales-guys, and the sales manager were very helpful in getting us a good loan for the payments we wanted, and making us feel at home while we waited for the details and paperwork with our 4 children. Glenbrook Dodge is second to none! Thanks Joe More
With in a week after purchasing a vehicle from them the smart key quit working and the jest of there reply was you bought it as is. I had to spend $437.34 for towing and to get a new key for this vehicle.T smart key quit working and the jest of there reply was you bought it as is. I had to spend $437.34 for towing and to get a new key for this vehicle.They also didn't get us the paper work to resatuer this van till the last day before it was due.They would be the last dealership I would ever go back to. More
Steve Knuth was our Sales Person and was extremely helpful and did not pressure us for this sale - this is what we prefer and find helpful. We had noticed our truck on the internet and overall Steve h helpful and did not pressure us for this sale - this is what we prefer and find helpful. We had noticed our truck on the internet and overall Steve has been an excellent sales person from beginning till the end on Monday when we picked our 1999 Dodge Dakota. Thanks to all who assisted us on Saturday/Monday. More