Glenbrook Dodge Chrysler Jeep Fiat

This is my second purchase from this dealership in the past year. In 2013 I purchased a Dodge Challenger, and less than a week ago I went back and purchased a 2014 Dodge Ram Promaster van due in large par past year. In 2013 I purchased a Dodge Challenger, and less than a week ago I went back and purchased a 2014 Dodge Ram Promaster van due in large part to sales consult Lamont Mills. He makes the process easy to get through, fast (time is important to me and Lamont understands I do not have time to waste sitting around at a dealership for hours on end), and over all a pleasant experience. His friendly and professional attitude and willingness to answer any and all of my questions is something that I not only appreciate, but tell others about when describing my experiences here. When it comes time to purchase another vehicle, Lamont will be my first call, no doubt there. More

Ken is great to work with! He made the purchase and accessories easy to get added to our Promaster...we will be back at this dealer! accessories easy to get added to our Promaster...we will be back at this dealer! More

Given the timeline I had and the situation I was in Glenbrook Dodge was incredibly helpful in the sales process. Im active duty Army, while I was home on holiday leave the vehicle I was driving broke d Glenbrook Dodge was incredibly helpful in the sales process. Im active duty Army, while I was home on holiday leave the vehicle I was driving broke down, and was rendered beyond fixable. My biggest issue was I would have had to find a different way back to base nearly 200 miles away. After visiting Glenbrook dodge my views however completely change. Glenbrook dodge didn't have a lot of time to work with when putting me into a vehicle. Despite me giving them less than 48 hours until I had to be back (Texas) they managed to absolutely everything done, paperwork singed, in less than 24. I am forever grateful to all of the staff. Thank You, God bless More

Joe helped us find the vehicle we wanted quickly. The purchase process went smoothly, they helped us with find rebates and arrive at a price that was reasonable. Smooth transaction, excellent attention t purchase process went smoothly, they helped us with find rebates and arrive at a price that was reasonable. Smooth transaction, excellent attention to detail. Thank you. More

This was by far the best vehicle purchase we have ever had. Avery was great to work with he understood where we were coming from and listened to what we were looking for.in our vehicle. Now we own the Jee had. Avery was great to work with he understood where we were coming from and listened to what we were looking for.in our vehicle. Now we own the Jeep Wrangler we always wanted! Thanks Avery and the Glenbrook Dodge Jeep team!! More

It was easy working with Joe Payton. He was responsive when needed, didn't bug me unnecessarily and worked hard to make the sale by getting me what I wanted. when needed, didn't bug me unnecessarily and worked hard to make the sale by getting me what I wanted. More

This is Why: My husband took our new 2014 Grand Caravan in to have some warranty work done. They did that all right, but after he got home, we discovered that the front right corner had been scraped up. in to have some warranty work done. They did that all right, but after he got home, we discovered that the front right corner had been scraped up. It looks like their employee that worked on it grazed the wall of the service bay or something. When I called to tell them about it, I was informed by Tabitha Murphy that they would not be liable for it. You don't expect to take your vehicle in to have something fixed and come away with a completely new problem. And, on the work order for the warranty work was an ad for their body shop. What a slap in the face! I spent half an hour trying to get the service manager on the phone, and ended up just leaving my name and phone number. I don't expect to ever get a call back. We will not be going back there. Even if they would now offer to fix it for free, I'd rather pay someone I know will respect our property to fix it right. We were planning to do all of our maintenance with them, but now they have lost our business permanently. More

We made two visits before we could make up or minds as to which vehicle we wanted and the staff accommodated us with all of our questions and indecision. We ultimately chose the first car we looked at and we which vehicle we wanted and the staff accommodated us with all of our questions and indecision. We ultimately chose the first car we looked at and we are very happy. The deal was great and so was the staff. More

I am impressed! Roger Ake set me up with an an appointment for a service repair on our Dodge Caravan and told me it would take 2 hours. I expected to be there 3 hours at least. It only took an hou appointment for a service repair on our Dodge Caravan and told me it would take 2 hours. I expected to be there 3 hours at least. It only took an hour and 40 minutes. The vehicle was repaired perfectly, they didn't get it dirty ad everyone I dealt with was very friendly. They were extremely busy but they came through with flying colors. I dread taking a vehicle in for service because of past bad experiences ( not at Glenbrook Dodge ). They made my day. I could not be happier! Thank You! More

I continually shop at Glenbrook Dodge because I have a great history with them, and my most recent visit was no exception. Mallory Jump was our salesperson and words can't describe the exceptional service great history with them, and my most recent visit was no exception. Mallory Jump was our salesperson and words can't describe the exceptional service she provided. But allow me to try. A few months ago we purchased a vehicle from Glenbrook Dodge and on Thanksgiving morning were involved in an accident that totaled our 3 month old car. When I called Mallory and explained our situation, she eagerly began researching to find us the best opportunity for our next purchase. Much of our interaction was via phone purely due to how far away I live. Nonetheless, within a few days Mallory had a vehicle picked out for us that was everything we could have asked for and within our budget. My fiance and I made the 3.5 hour drive without a worry in mind to see the vehicle that Mallory found for us. Knowing that we had such a long travel ahead of us, Mallory committed to staying late so that we could replace our newly lost car. Within an hour of arrival, we had purchased the car of our dreams. Not only did Mallory provide the definition of "Service with a smile", she was willing to stay an hour after her shift, even after most the other sales people left, to show us how all the features of our car worked. We will most definitely be making the 240 mile drive to Glenbrook Dodge the next time we are in need of a new vehicle!!! More