Glenbrook Dodge Chrysler Jeep Fiat

Found the jeep I had been looking for on Glenbrook's website, requested more information and received a phone call within 12 hours. Scheduled an appointment to test drive and drove home in my gorgeous website, requested more information and received a phone call within 12 hours. Scheduled an appointment to test drive and drove home in my gorgeous jeep - the price was great. Steve took the time to explain all the features and the entire team was friendly and helpful. This is the 3rd vehicle I have purchased from Glenbrook and am very satisfied. More

I had major surgery a year ago, related to a Service Connected Disability. During recuperation, I was let go from my job. I hung on for a year making my car payments and have been fighting the VA for Connected Disability. During recuperation, I was let go from my job. I hung on for a year making my car payments and have been fighting the VA for a year for my disability compensation. I went on line and picked out a car. Within a few hours, Steve called me and told Steve that I would like to cut my payments in half. I went in the next day, and within 1/2 hour, we struck a deal and I drove away in a 2011 Nitro, my payment cut in half. This is my fourth purchase from Glenbrook, and words can not express what pleasure it is to deal with this dealership. Thank you. More

Joe and Glenbrook Dodge were wonderful to work with. I was in a car accident and my car had been totaled, so I was in need of a car quickly. Joe took down the type of car and the options that I was looki was in a car accident and my car had been totaled, so I was in need of a car quickly. Joe took down the type of car and the options that I was looking for and within days he had found a car that met my needs. Working with the finance department was also a breeze, they were quick and polite with finding me a loan that met my needs. I would recommend Glenbrook Dodge and Joe Payton to any friends or family who would ask. More

Joe Payton by far has been the best sales person I have dealt with while buying a new vehicle. He made the experience painless and even fun. They did not have the vehicle that we wanted, but he was able to dealt with while buying a new vehicle. He made the experience painless and even fun. They did not have the vehicle that we wanted, but he was able to obtain it quickly. I would recommend Joe and Glenbrook Dodge to others. More

HORRIBLE! I would stay away from this dealership at all costs! There is not even enough room here to leave all the negative feedback! Chris Busche is a horrible liar, and will lie right to your face, and i costs! There is not even enough room here to leave all the negative feedback! Chris Busche is a horrible liar, and will lie right to your face, and if they have you deal with the finance guy named Todd I would reccomend you just walk straight out of the place! We purchased a used vehicle went through the paperwork and financing,had it all complete (so we thought) went to leave and there was a crack in the windshield that was not there when we test drove the vehicle. I guess they were just planning on letting us leave like that, but we said something and they agreed to fix it. Thats the only thing they told us they would do and aactully followed through on. So we take the vehicle home and the very next morning we get in it to leave and IT WONT START! figured out it was a dead battery, the guy at advanced auto parts told us, it was such a junk battery there was battery acid leaking out of it! So we buy the cheapest new battery they had $98.00! Then a few days later Glenbrook calls, they tell us we need to come in and sign more paperwork b/c the financing didnt go through. So we go in and spend our valentines day filling out new paperwork! We got there and Chris told us Tod was busy and he would help us with the paperwork. While we were filling out the papers Todd came out and asked how it was going and I was honest, I said I was a little leary, after the cracked windshield and dead battery, and on the new contract they lowered the price by $3,000? And Todd says in the rudest voice I have ever heard, Well its a no brainer why wouldnt you sing it!? thats a good deal! Is that really how you talk to people? So since we were there face to face I told Chris about the battery and he went and made a copy of my reciept and "says" he talked to the owner or manager whoever, and they were going to cut me a check for it and put it in the mail, that was 3 WEEKS AGO! Then he had also told us back when we first went into the dealership on February 5th that he would get us an owners manual and the navigation CD for the vehicle and as you could suspect that has also been in the mail for 5 weeks now! Then on Monday March 7th the temporary tag expires on my vehicle, we go to the title department, since we never recieved a title in the mail, to see if it was at the title department and it wasnt! We call the dealership and they say well the loan just went through TODAY, mind you we went in and filled all this paperwork out on Febrary 14th! So Todd tells us the title will be in the mail tonight! Then Chris tells us he will "bring us a new temporary tag in the morning" that never happened! So Tuesday the 8th no new tag no title no vehicle to drive, call the dealership and Chris says his boss told him he wasnt allowed to bring a new tag b/c the title was in the mail! March 9th, no title no vehicle to drive, call the dealership, no one will return our calls, March 10th still no title, still no return call from dealership! March 11th, still no title Chris finally returns a call and says he dont know why but the title NEVER GOT PUT IN THE MAIL!! So now here it is March 12th a Saturday the title was overnighted to us, which I think they should have done MONDAY! And since our DMV closes after mail comes here I sit until Monday with no vehicle! I guess it gives me more time to warn everyone thinking about going to this dealership to only go here for an absolute last resort! There are too many good dealerships out there with good customer service and are honest. Dont waste your time at this one! More

Even though the customer service over the phone with sales initially was less than impressive, I was impressed by the face-to-face interaction. I knew what I wanted and Tyler was very easy to work with sales initially was less than impressive, I was impressed by the face-to-face interaction. I knew what I wanted and Tyler was very easy to work with. Jeff was also great to work with in finance. I would definitely buy another vehicle from them in the future. More

We bought a used truck from Glenbrook Dodge last week. From the first moment we walked into the dealership we were treated with the utmost respect. David Brady was our salesman and he was excellent. He From the first moment we walked into the dealership we were treated with the utmost respect. David Brady was our salesman and he was excellent. He was not pushy or overbearing. He was down to earth and very helpful. We will definitely do business with David Brady again. More

Joe worked with me over email until I was able to get Joe worked with me over email until I was able to get time to come by the dealership. He had the perfect Jeep Wrangler ready for a test drive. Wor Joe worked with me over email until I was able to get time to come by the dealership. He had the perfect Jeep Wrangler ready for a test drive. Worked with me until we agreed on terms of the sale and sent me home the same night with a new jeep wrangler. The whole dealership makes you feel welcome. This is the second vehicle I have purchased from Glenbrook dodge and probably not the last. More

We were very pleased with the staff and selection at Glenbrook Dodge. The salasman, manager, and accounting gladly worked around our schedule and stayed open more than an hour past closing. Thus, permit Glenbrook Dodge. The salasman, manager, and accounting gladly worked around our schedule and stayed open more than an hour past closing. Thus, permitting us to make our purchase and drive it home that evening. Our salesman,Joe Payton, was helpful, honest, professional, and personable. Pleasant to work with both on the phone and in person. My husband's only disappointment was that the numbers were so on target (based on our research) that there was no need to haggle. Not a bad problem to have! Thanks again! More