Glenbrook Dodge Chrysler Jeep Fiat

This is my 2nd time buying from this dealership both occasions have been an extremely positive experience. There Team works hard for your business and even harder to retain it. I sent them on a mission occasions have been an extremely positive experience. There Team works hard for your business and even harder to retain it. I sent them on a mission to find a certain vehicle regarding options, color, and at the right price. All 3 stipulations were met and I am now driving it. Sean our salesmen was more like a friend rather than a car salesmen. You have to like who you buy from and I gurrantee you will like the people at Glenbrook. You receive a A+ from our family and when we are back in the market we will be back. Thanks More

My family and I came to Glenbrook Dodge looking for another vehicle. Chris Pongraz approached us and was very friendly. We ended up purchasing a vehicle that was recently traded in. During our experien another vehicle. Chris Pongraz approached us and was very friendly. We ended up purchasing a vehicle that was recently traded in. During our experience with Glenbrook Dodge all the staff were friendly and made us feel like home. Great Job to all the staff at Glenbrook Dodge! More

I was very impressed with Nick. If I could rate salesman, he would get a score of 10. He was very friendly, straight forward, honest, very helpful, and not pushy. He is the best salesman that I have dealt wi he would get a score of 10. He was very friendly, straight forward, honest, very helpful, and not pushy. He is the best salesman that I have dealt with in years. We love our new dodge caliber. I liked how they gave you different options on financing. You do not normally see that anywhere else. I felt that he went above and beyond as a salesman. More

Jacob helped me find what I wanted. We worked out a deal. I drove off the lot with my 2006 Jeep Grand Cherokee. Simple, relatively hassle free, and willingness to work with you mad this a pleasant or deal. I drove off the lot with my 2006 Jeep Grand Cherokee. Simple, relatively hassle free, and willingness to work with you mad this a pleasant ordeal. More

This is the second time buying a car from this This is the second time buying a car from this dealership. In dealing with the salesman that I had (Nick Castillo) was great experience. He was This is the second time buying a car from this dealership. In dealing with the salesman that I had (Nick Castillo) was great experience. He was very helpful with any and all questions that I had and was more than willing to do what he could in order to try and satisfy my request. In the end I think I got a very good and fair deal and ended up with the car that I was looking for. Would recommend going in and asking for Nick to get his opinion and knowledge from a very respectful individual. More

This is the 6th new vehicle we've purchased from Glenbrook and as usual, they treated us GREAT! It seemed like they treated us like family...answered all our questions, found us the vehicle we were Glenbrook and as usual, they treated us GREAT! It seemed like they treated us like family...answered all our questions, found us the vehicle we were looking for and delivered it on time looking beautiful. Everyone we've dealt with has done their utmost to make each experience as good or better than the last...especially Chris!!! We will only shop at Glenbrook Dodge/Chrysler/Jeep... More

September 9th, First time customer, I had an appointment at 1:00 to get a service estimate. This was a second opinion so I already knew the work that needed to be done. When I arrived at 1:00, Paul told m at 1:00 to get a service estimate. This was a second opinion so I already knew the work that needed to be done. When I arrived at 1:00, Paul told me he would get me in within the hour. That seemed a long time since I had an appointment but I waited. At 2:10 my car had not been taken in and Paul said that a lot of cars came in just after mine so it was taking longer than he thought. Again, I had an appointment and they came in after me. At 3:00 I was ready to just go get my car and leave because I had to pick up my kids from school at 3:30. I was told they had just put my car up on the lift and were writing up the estimate. Meanwhile, a used oil reclamation truck pulled up and blocked the exit to their shop. Despite pleading with the driver, he would not move the truck until he was finished (another 15 min later). I’m in telling Paul I have to leave because my elementary school kids are going to be standing outside alone waiting for me and all he can say is, “What do you want me to do about it!” On top of that, he leads me to the checkout window where I’m presented with a bill for 50 bucks just for a quote and nobody ever said anything about charging for a quote. In addition: When I first arrived, Paul noted 3 very tiny window chips and said they could fix those and turn a claim into my insurance at no cost to me. I called my Allstate agent to see if it was covered. Agent said he wants to see the chips first because several dealers have been submitting unnecessary claims. In fact, in the subsequent two and one half HOURS (2 ½) that I waited for my car, nearly every customer that I saw come to the check-in area had chips that supposedly needed to be fixed. I told Paul that my agent said not to do it. Paul said they would do it anyway because it really did not cost them that much and he would put it thru to see if they would pay the claim anyway. Paul said a separate company would call me to verify that I was satisfied with the work and I should tell them yes. Amazingly, after being there 2 ½ hours, they did not even get to the window chips but I did receive the call from the separate company to verify that I was happy with the work they performed. I told them no work was performed and recounted this story. Overall I am extremely dissatisfied with Glenbrook Dodge. More

This dealership made buying a new car the best experience. The were very frienly, helpfull, and went beyond just getiing me a new car. They got me in a new car at a price I could afford. Which experience. The were very frienly, helpfull, and went beyond just getiing me a new car. They got me in a new car at a price I could afford. Which was a lot more then the other car dealers I went to. I would deffently recommend the car dealership and Joe Payton. More

I purchased a used vehicle that had several mechanical issues that should have been noticed by the dealer (4 Wheel Drive Light and Oil Pan Leaks) when they first inspected the vehicle. They repaired the 4 issues that should have been noticed by the dealer (4 Wheel Drive Light and Oil Pan Leaks) when they first inspected the vehicle. They repaired the 4 wheel drive at their expense, but want an additional $580 to fix the oil leak. (I will be going elsewhere for this repair!) I've had the vehicle one week, but I'm not at all satisfied with the Glenbrook notion of "Quality". BUYER BEWARE! HAVE THE CAR YOU WANT INSPECTED BY ANOTHER DEALERSHIP OR OUTSIDE MECHANIC, OR YOU MIGHT FIND YOURSELF IN MY POSITION! More

I needed a basic Jeep Patriot for my company. and walked in one day to see what they could get for me. Kasey was immediately able to locate one and printed out a quote for me to take to me controller. I sec in one day to see what they could get for me. Kasey was immediately able to locate one and printed out a quote for me to take to me controller. I secured a check and contacted Mike to set up a date for delivery. ON the appointed date, Mike had all the paperwork completed and I was in and out of the dealership in less than 45 minutes. I couldn't have asked for a smoother transaction. More