Glenbrook Dodge Chrysler Jeep Fiat

After some confusion on the sale price was cleared up by the Sales Manager at the dealership, I would recommend this dealership. The van we initially intended to purchase was sold by another salesman as we the Sales Manager at the dealership, I would recommend this dealership. The van we initially intended to purchase was sold by another salesman as we were talking to our salesman. The crew at Glenbrook Dodge Chrysler Jeep took the time to find another van of the same color and better options, which was on the lot but so new to the dealer that it was not yet even in the system. After completing the paperwork on the 2012 van, it was nearly closing time for the dealership. Fully expecting to be told to come back the next day so that they could get the van prepped, we were surprised that the people in the vehicle prep area and our salesman stayed 1 hour beyond closing time, so that we drove home with our new van. Ken even assisted in cleaning out our trade in. Seemed to be above-and-beyond, when we would have been satisfied coming back the next day. We have been totally satisfied with the vehicle and the dealer. More

my husband and I bought a 2012 new Dodge Durango on 12/23/11. our experience with Nick was great. everyone at the dealership from the time arrived to the time we left was friendly. nick was able to 12/23/11. our experience with Nick was great. everyone at the dealership from the time arrived to the time we left was friendly. nick was able to get us the vehicle we were looking for at the payments we were willing to pay. we definitely recommend Glenbrook Dodge and purchase from them again in the future. More

Nick Castillo made my purchase of a used Jeep Liberty painless. He responded to my first email promptly, readied the vehicle for my visit, & expedited the paperwork. In addition, Nick refrained from to painless. He responded to my first email promptly, readied the vehicle for my visit, & expedited the paperwork. In addition, Nick refrained from torturing me with typical car dealership price negotiation games. :-) Thanks Nick. This is our 2nd Jeep (as well as owning 2 Dodge 3500 duallys) and we love it already. More

Me and my Wife loved our experience at Glenbrook Dodge. We have been GM product buyers for 30 years. We have always had the GMS savings options. The sales staff at Glenbrook, particularly, Nick Castillo an We have been GM product buyers for 30 years. We have always had the GMS savings options. The sales staff at Glenbrook, particularly, Nick Castillo and Matt McKibben are superb people, honest and helpful. We have always stayed away from big city dealerships and done our buying locally. Not anymore ! We went 40 miles out of our way and out of our state to see what they could do. We had in mind to trade in on a used Jeep wrangler and ended up driving home the same night in a brand new 2012 wrangler! These two gentlemen will do everything in their power to earn your buisness and get you right where you want to be ! We will be back very soon as we are looking to purchase another wrangler for my other half. Absolutely Great Dealership and state of the art facility! More

I had previously written a glowing review of the salesperson and the experience we had at this dealership. I now have to retract that review. It's a shame they have a way of blaming their customer salesperson and the experience we had at this dealership. I now have to retract that review. It's a shame they have a way of blaming their customers for not taking care of their job. A downpayment was mentioned to us the night of the sale. The whole transaction went through and we weren't asked to pay. We figured they didn't need it after all. Now, after waiting 4 weeks for our paperwork and several phone calls, they decide they need the downpayment before they will even release the paperwork for the title. Further, when I emailed the salesperson regarding the way it was handled, it was compared to stealing and being dishonest. I don't do business with people who have awful customer service. They didn't get the paperwork correct. We had no clue they were holding the paperwork since we were continually told by the salesperson and finance everything was fine. Run the other way people! The reviews you have read here are true. It's not worth the extra hassle. I think Dodge needs to know the reputation they are gaining from people who act and treat their customers this way. More

I spent a morning calling every Fort Wayne dealership I spent a morning calling every Fort Wayne dealership that carries new minivans. I was looking for a lease with a specific payment I wanted to b I spent a morning calling every Fort Wayne dealership that carries new minivans. I was looking for a lease with a specific payment I wanted to be at or below. I found out very quickly that my number may be unrealistic. I called Glenbrook Dodge and spoke with Jared and was told that he would speak to his finance manager and get right back to me. He did get back to me very quickly with a low payment on a loaded Town and Country. We came in that day and had several colors to choose from. Financing was no problem and they even had a little room to keep the kids entertained w/ crayons and a TV while we signed paperwork. My family and I have been LOYAL Volkswagen owners and Vorderman customers for many years, but I have to say that the deal I got at Glenbrook Dodge was tons better than what Vorderman was able to offer us on the Routan. More

Nate was extremely courteous and informative during the service. He kept me informed of service progress during my wait. He also suggested doing som additional sevice I need but was not aware of when I bro service. He kept me informed of service progress during my wait. He also suggested doing som additional sevice I need but was not aware of when I brought my Dodge Journey in for service. The Dodoge Journey transmission is performing the best that I have experienced since I bought the vehicle. More

We started looking for a mini-van a week ago and didn't plan on getting one this soon. We looked at Glenbrook Dodge first and test drove 3 vans with Susan Carver. We only looked at one other dealer and cam plan on getting one this soon. We looked at Glenbrook Dodge first and test drove 3 vans with Susan Carver. We only looked at one other dealer and came right back to Glenbrook because of their huge selection and great service. We don't like to be pressured into buying and Susan did not pressure us at all. She worked with us to decide new or used, color, options, etc. She helped us find the right van and worked hard with us and with management to get a great price on a 2011 Town & Country that we liked. We are very happy with our purchase. I'd have to say it's the best experience i've had purchasing a vehicle. More

Matt Reid was a no pressure salesman which was great. He listened to what we were looking for in a car and explained all pricing and options clearly. He was especially helpful after the sale helping set up listened to what we were looking for in a car and explained all pricing and options clearly. He was especially helpful after the sale helping set up appointments for simonizing and window tinting and hooking us up with a rental. I would highly recommened Matt. More

I wanted to trade my 2005,my mom had a great experience ,referred me to Glenbrook Dodge Chrysler.I called on phone spoke with Matt Reid,advised looking for great deal on new car and had 2005 trade,he said ,referred me to Glenbrook Dodge Chrysler.I called on phone spoke with Matt Reid,advised looking for great deal on new car and had 2005 trade,he said come on in.I drove a 150 miles one way on Halloween,Matt and Glenbrook Dodge Chrysler delivered more than I expected.I love my 2011 Chrysler 200.I have told everyone I met.I have work for Honda 4 years and they did not come close nor did Toyota or GMC .The professionalism and attention to details was unbelievable.I and my family are customers for life.I even received a birthday card from Matt ,on November 4,my 50th birthday.WOW ! More