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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,784 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,784 reviews

November 15, 2015

Great Service! Brought my Jeep in for recall service and an oil change. Becky Dodd made the process easy. Got all my work done on time (actually early). She was v More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Dodd
Nov 17, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Brian, we would like to thank you for your kind words. It’s great that Becky was here to help you on your needs. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Matt McKibben | GM

November 13, 2015

Great Experience I just purchased my second vehicle from here and I can say that both times I had a great experience. I currently live in Dayton and a salesman came a More

by wparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Spitler, Angel Bahena
Nov 15, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Matt McKibben | GM

October 27, 2015

Fraud Went in and got approved for our truck, Austin helped us and was AMAZING, he was fast, kind, and answered all questions. We leave in the truck with th More

by 2013dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lamont (finance), Austin Bradford, Jeff Colone
Dec 22, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the time for your response. We are glad Austin was so helpful and knowledgeable! I am sorry for any issues that arose during your purchasing process. I believe we have worked through these. If not you are more than welcome to contact our customer service manager, Chris Pongratz. Have a great day!

October 09, 2015

Great vehicle knowledge We went in looking for a small suv. Kip Weicht listened to what we were looking for and suggested a vehicle that we had not thought of. We checked out More

by Chriswissel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron lambert, Kip Weicht
Oct 13, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for writing such an awesome review about your experience at our dealership!  We appreciate the feedback and are pleased that your vehicle purchase experience with Kip was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Matt McKibben | GM

October 02, 2015

Great Team Work Brian Marshall and Amanda Blaine are a great team to work with. They answer all my questions in a very professional way. Service has always been com More

by Tmb909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall, Amanda Blaine
Oct 13, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and professional service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Brian and Amanda assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best regards, Matt McKibben | GM

October 02, 2015

Exceptional Service (A+) Brian Marshall and Justin Reynalds were GREAT...fast service with "in-stock" parts! Warranty issue was fixed as described...Thank you both for outstan More

by Mrmopar13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall,Justin Reynalds
Oct 13, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for writing about your visit with us! I am happy to hear that Brian and Justin were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Take care! Best regards, Matt McKibben | GM

September 09, 2015

Steering Column Noise Brian Marshall helped find the issue with my steering column noise. Sounded like a rubbing noise of some sort. Technician recommended a new steering c More

by Eric Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Oct 13, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for your outstanding review, Eric! I'm very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Matt McKibben | GM

September 05, 2015

Warranty Work Excellent service on my 2014 Town & Country. Brian Marshall took care of the warranty work with no hassle involved. This was my first visit to Glenbr More

by Steve1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Sep 07, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Steve and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Best regards, Matt McKibben | GM

September 01, 2015

Nice staff and vehicles On 8/17 I went in to finish my paperwork for my 2015 Dodge Dart. Sean Shaffer had already been very helpful when I started my online approval. Sean d More

by NoelIngram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Shaffer
Sep 05, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for this review, Noel We really appreciate you leaving us your input. We are very pleased to hear that Sean could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Matt McKibben | GM

August 27, 2015

We bought a 2015 Dodge Journey Our experience with buying a new SUV was great at the Glenbrook dealership. Our salesman was Sean Shaffer and he was very considerate and helpful. Ans More

by journey 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Shaffer_sales
Aug 30, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Sean is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new SUV! If you have any questions or concerns, please do not hesitate to come see us. Best, Matt McKibben | GM

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