Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,626 reviews
We just purchased a 2012 Jeep Liberty Limited Jet Edition from salesperson, Glen Shack. He did an excellent job assisting us in determining which vehicle would best suit our needs. In fact, the first day tha from salesperson, Glen Shack. He did an excellent job assisting us in determining which vehicle would best suit our needs. In fact, the first day that we drove on the lot, Glen was able to answer a great deal of questions in a short amount of time due to time restraints that we faced. He provided us with books on each vehicle, gave us his card, and demonstrated how we could search for inventory online. Wow! Was that helpful! Three days later we came back and test drove three vehicles. Glen made us an offer we couldn't refuse! We are in love with our new Jeep. If you go to Glenbrook Dodge, Chrysler, and Jeep, make sure you ask for Glen Shack. You will not be pressured or hurried. Tell him the Kerns sent you! More
Angel was great, he worked for me to get me what i wanted, he went the extra mile in customer service, he was nice, easy to understand, he explained everything in detail, if i said no he gave other op wanted, he went the extra mile in customer service, he was nice, easy to understand, he explained everything in detail, if i said no he gave other options More
We were greeted by Jesse whos showed us the new Darangos. He was very friendly. We were his first sale as a salesman. He did an outstanding job of building rapport with my family. He deserved our business an He was very friendly. We were his first sale as a salesman. He did an outstanding job of building rapport with my family. He deserved our business and we would send friends and family members to him. More
After going to several other dealers for different makes/models and not being happy with the customer service we received or knowing for sure what we wanted to purchase, we drove away from Glenbrook i makes/models and not being happy with the customer service we received or knowing for sure what we wanted to purchase, we drove away from Glenbrook in a beautiful new Jeep Liberty that is a blast to drive. We had a very pleasant experience dealing with everyone there. Angel Bahena was very professional and treated us with the utmost respect during the entire visit. He was not pushy like so many other sales consultants can be just to get the deal. He listened to what we needed and was very helpful. And, he was the first sales consultant who didn't appear to be put out because we were using a green slip from Chrysler. Everyone at Glenbrook was friendly and very courteous! If you're looking for someone who's not going to push you into buying something you're not quite sure of, you need to see Angel. He'll treat you right. He gets two thumbs up from us! More
Ken was a pleasure to deal with as well as the other people involved with the deal. I felt like I got everything I ask for and the finance person was funny and great to work with. This is the fourth car people involved with the deal. I felt like I got everything I ask for and the finance person was funny and great to work with. This is the fourth caravan that I have bought from glenbrook dodge and it has always been a great experience. More
Joe found exactly the vehicle we were looking for and made the entire purchase process quick and painless. I will absolutely be going back to Glenbrook Dodge for our next vehicle! made the entire purchase process quick and painless. I will absolutely be going back to Glenbrook Dodge for our next vehicle! More
My wife and I was very pleased with the way Chris treated us. He was very professional and helpful. He help us find what we wanted, he answered all of the questions we had and was very informative. We did no us. He was very professional and helpful. He help us find what we wanted, he answered all of the questions we had and was very informative. We did not fill like we was being pressured in to buying any vehicle, he listened to what our needs were. When it is time for a new vehicle i will be back to purchase it from Chris, and i will recommend to my friends and family that they go and see Chris. Thank You Robert & Connie Beavers More
In the past I was told that Glenbrook would rip you off and put the screws to you to sell a car. Not true I was very happy the way I was treated and the price I got. Went in told Chris what I wanted and wh and put the screws to you to sell a car. Not true I was very happy the way I was treated and the price I got. Went in told Chris what I wanted and what I would pay for the car. Told him what I wanted for my trade. ( did not get what I thought it was worth ) BUT THEY GAVE $2000.00 More than NADA and Blackbook said it was worth. And only about $1500 less than retail DAM GOOD for a Trade in! Thanks to Chris and everyone at Glenbrook Dodge, Chrysler, Jeep!!! More
My wife and I had not purchased a new car in over thirteen years. We had a very nice experience purchasing our new Hemi Charger! We absolutely love the car! We are very pleased with what we payed and thirteen years. We had a very nice experience purchasing our new Hemi Charger! We absolutely love the car! We are very pleased with what we payed and felt that our salesman Chris Pongratz did an outstanding job in helping us make it happen. Chris was very helpful and supportive in every way and we couldn't more pleased. This purchase was much more rewarding than the last two cars we purchased in the late 90's at other dealers. Thanks Chris and Glenbrook Dodge! More
Newspaper advertised three incentives (Dealer match of $1000 downpayment, $1000 for non-Chrysler product owners and $3000 Minimum Trade-in) along with a $1500 Great Lakes Incentive in the Chrysler Website $1000 downpayment, $1000 for non-Chrysler product owners and $3000 Minimum Trade-in) along with a $1500 Great Lakes Incentive in the Chrysler Website. Those elements drew us into this dealership. When we went in to talk about the deal, the employee told us that since we opted for the $3000 trade in option only the $1500 Great lakes incentive was available or we could take only one of the other options. The newspaper ad and the website didn't list those exclusions, so I feel we were baited into the dealership. At one point, we considered not making the deal because of those excluded elements but choose to buy because the car itself had the things we wanted. More