Glenbrook Dodge Chrysler Jeep Fiat

We visited Glenbrook Dodge just to browse, not intending to purchase anything at the time. However, we left that night in our new Dodge Journey. Brent was very helpful in our purchase decision. He did hi to purchase anything at the time. However, we left that night in our new Dodge Journey. Brent was very helpful in our purchase decision. He did his best to get the sales price to what we wanted. He was very friendly and I would recommend him to anyone looking for a new car or truck. Thanks for a pleasant experience! More

I bought my first car at Auto Credit USA (big mistake) I was so far in a hole with that car I never though I'd get out of it. I finally got to the amount I owed on that car and called Glenbrook Dodge to see was so far in a hole with that car I never though I'd get out of it. I finally got to the amount I owed on that car and called Glenbrook Dodge to see if I could do a trade. When I got there I was greeted by Cody. Right from the beginning of the conversation I felt like he was very knowledgeable and polite. He didn't push me into buying a car or anything. Needless to say I went from an 02 Taurus and walked out with a 2013 Dodge Avenger! I couldn't be more pleased with my purchase and I would recommend Cody to anyone who needed a vehicle! Glenbrook Dodge in general is a wonderful place to go and I'm sure I wont be going anywhere else! I would definitely rate this place a 10+!! I'm sure this business will go further than what it already has!!! Thanks Cody so much, you are an amazing salesman! Kira More

We decided we wanted a fuel efficient care that would also be fun. Our manual Fiat Pop filled the bill. Not only is it fun to drive, it is easy on the wallet at the gas station. Ken Starnes was wonderful also be fun. Our manual Fiat Pop filled the bill. Not only is it fun to drive, it is easy on the wallet at the gas station. Ken Starnes was wonderful to work with. We named our car the Sassy Sapphire and we call her Saphy for short. With the recent warmer weather, we have had the top rolled back every single day. We get so many compliments and many requests for a ride around town. The only negative during our purchase was the pressure from finance to purschase extended warranties. We had to explain our reasoning multiple times before finance decided to listen. It created an akward situation. If you want to look at the Fiat, ask for Ken Starnes. He is so much fun to work with. Thanks Ken. More

I was thoroughly impressed with the customer service I recieved! I was greeted before even entering the dealership to see if I needed assistance or was looking for anyone specific, when I said yes the gen recieved! I was greeted before even entering the dealership to see if I needed assistance or was looking for anyone specific, when I said yes the gentleman actually stopped what he was doing and walked in with me and had them paged.. I worked with Brad Moore and Ryan Tuttle on purchasing my 2013 Dodge Ram. In my opinion they both went above and beyond to make the experience pleasurable and also going the extra mile to get the financing where I wanted! Could'nt be happier with my purchase or my buying experience! More

Scott was friendly, attentive and most importantly listened. I had little hope of walking out of the dealership with a new car but he worked diligently to make it happen. The entire Glenbrook Dodge listened. I had little hope of walking out of the dealership with a new car but he worked diligently to make it happen. The entire Glenbrook Dodge team was helpful; from the young lady at the front desk to the gentleman in finance. I can't leave out Cody. When I first got there my salesman was busy so I was assisted by Cody. a new guy just put on the floor. He was knowledgable and got things going right away. I never felt pressured into taking a vehicle I didn't want which was very important to me. I ended up leaving that evening with a brand new car that I could afford and a smile. Scott stayed over his shift to make sure I got what I wanted. I can't thank him enough. He is a great salesman and I will definitely return to this dealership in the future and will recommend anyone looking for a new vehicle to Glenbrook Dodge. More

My husband and I went there wanting to test drive a charger which we did, the whole time we were under the impression that they was going to pay off our current car in full, I asked 3 times was it goin charger which we did, the whole time we were under the impression that they was going to pay off our current car in full, I asked 3 times was it going to be paid off and all 3 times they said yes. We get into the office to sign the papers and guess what, yeah they paid off the old loan but rolled over $4000 to the new loan! We should of got up and left but I wanted the charger so badly I couldnt leave without it. They're liars and I wouldnt recommend anyone to go there! More

My name is Charlotte, I'm not kidding when I write this, my husband went into Ft Wayne to get his arm cast cut off and he heard the commerical on the radio and stopped in after, he started texting me this, my husband went into Ft Wayne to get his arm cast cut off and he heard the commerical on the radio and stopped in after, he started texting me about a car, FIAT, and I told him to get out of the store, It's like us women in a shoe store with lots of money. Well, he didnt, and we went back that night. We bought a FIAT Lounge. We have always bought Dodges, which we have at the time, two. We have dealt with this dealership for years and have bought 7 vehicels. At one point in all those years We had one problem and they took care of it. Other than that, we had salesmen that were always polite and gracess. We have always walked away happy, thats why we always come backk to Dodge. This dealership is CLEAN, has popcorn, drinks, and donuts( if you get there early), haha. Ken Starnes was our salesman at the FIAT side of Dodge. He was funny and very helpful with me choosing the right car. We came back on Saturday to get my car. Ken went through all the gagets on panel. He had us sign a family board with the name of my car. I have driven my "Peanut" for 5 days now and love it, I wasnt sure, I've never driven a smaller car. It feels secure and even fits my grandbaby in the back. I 've had many compliments on it and feels it was a great choice. Thanks Ken, for being added to a great team, best of luck for many more sales. Charlotte( April 2013) More

i bought a 2013 dodge dart on march 16, 2013. The salesman was nice and helpful but the sales consultant was made it seem like he was trying to hide things from me and not tell me what i was signing salesman was nice and helpful but the sales consultant was made it seem like he was trying to hide things from me and not tell me what i was signing and folding papers so i could only see the "sign here" part not what i was signing. he would not tell me the total price i paid for the car and was avoiding the subject. i was very annoyed but i was ready to get out of there because i was there for 6 hours. He also made the base price i paid for the car 2000 dollars more than my salesman and i agreed to. the touch screen in the car did not work when i was test driving the car so i told my salesman jason and he said it needed to "warm up" and said it works. The touch screen never worked from the time i got in the car so i had to deal with many people and lots of miscommunications to get my touch screen fixed. When i got my car back from getting a new touch screen and the oil changed i noticed that same day that i had 3 huge scratches in my rim so i called glenbrook dodge and talked to the sales manager and he said they couldnt have scratched it and after arguing with him he said i could bring the car and he would look at it. when i got the car there i argued with him and then he said he would have it repaired. so i had to drive back to the dodge dealership another day for it to be fixed and he said come back the next afternoon and it would be ready to go so i drove back to return my rental car they gave me and enterprise drove me back to dodge and they didnt have my car and nobody told me so i had to go back and get another rental car and come back again the next day. i have had my car for just over 3 weeks and i have made at least 7 or 8 trips to glenbrook dodge,some of those trips did me no good and were glenbrook dodge's mistake, and i live in Berne which is an hour drive for me. i am very unhappy with the the whole experience ive had at glenbrook dodge and will NEVER buy a car from them again. I dont feel like they appreciate my service which i think is extremely rude because buying a car is a big, expensive decision. More

Terel Lynn is an energetic and dedicated sales person! He made us feel important and not just a number leaving us aside. He made sure to check up on us and keep us informed of what was going on. We went in k made us feel important and not just a number leaving us aside. He made sure to check up on us and keep us informed of what was going on. We went in knowing exactly what car we wanted and he listened. He then told them the same thing and that we where firm on our offer. He also paid attention to our kids to keep them happy, which in return it made us more happy to be there. I hope we can work together again for our next dream! If you are looking for a great sales person who cares this would be your guy! Another Satisfied Customer. More

My son was looking for a Dodge Avenger for his first car. We found one listed at Glenbrook Dodge and decided to take a look, not expecting to buy. We met sales consultant Terel Lynn. He is a great guy and We found one listed at Glenbrook Dodge and decided to take a look, not expecting to buy. We met sales consultant Terel Lynn. He is a great guy and very helpful, but not pushy at all. After seeing we might be able to make a deal, Terel introduced us to general manager Matt McKibben, who took time to get to know us, but was very direct in getting to the bottom line ... which is what I like! The end result ... we bought the Avenger at a very fair price. The whole experience was great ... thanks to Terel and Matt! More