Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,627 reviews
I was looking to trade my used car in & purchase a new Fiat 500. I still owed on my car, but they gave me a good price for mine. LT Thompson was very knowledgeable about the car and answered all my new Fiat 500. I still owed on my car, but they gave me a good price for mine. LT Thompson was very knowledgeable about the car and answered all my questions. Between him and Todd Macon, they took good care of me and gave me a good deal. I originally came in to look at a certain car, but then found another one that I liked better & they made it work for me and my budget. The finance manager that we dealt with was very forceful and tried to hurry us along. It was close to 8 pm, but that is only because we had to wait on him for 30 minutes and we were told there was no one before us. Other than that, I had a very good experience. I would recommend them to anyone looking to buy a car, and I love my new Fiat! Thank you, Patty Fett More
I have to admit that when I walked into Glenbrook Dodge I was very intimidated! I never thought I would have the credit it takes to get a new car. I always go to the places where I get used cars where that I was very intimidated! I never thought I would have the credit it takes to get a new car. I always go to the places where I get used cars where that I'm not really happy with but get talked into purchasing it because of pushy sales men but this was not my experience at Glenbrook Dodge. I felt important and like they really wanted to help me everyone was nice and greeted me. John Kinney took his time and explained everything to me and even gave me hope when I waiting to see if I could get approved. He made me feel like he cared and that hope was not lost. This was the best car experience I've ever had! I still can't believe I'm driving a Chrysler 200!! The price of vehicle is something I can budget to afford but overall I'm very Happy!!!!! John Kinney is a very nice and personable!! More
So I finally had enough of diesel fuel prices and decided to give Glenbrook Dodge a try for a nicer, newer, more fuel efficient car. My previous vehicle was a 2001 Dodge Ram Cummins High Output Turbo Diesel. to give Glenbrook Dodge a try for a nicer, newer, more fuel efficient car. My previous vehicle was a 2001 Dodge Ram Cummins High Output Turbo Diesel. While I really enjoyed the power that the modified diesel achieved, I did not like only getting 22 mpg (only if I kept my foot out of it on the highway). I already had my eyes set on getting a Dodge Dart as I entered the dealership. I initally wanted to purchase a brand new Dart, but was easily pursuaded by a used Dart with only 25,000 miles on the clock. The test drive was the real treat as I took the 1.4 liter turbo charged 160 HP engine to redline and enjoyed the smooth power delivery to the 6 speed manual transmission (this car was made for tickets, that is just how smooth and quiet the ride is in the interior). Besides the Rallye package was discontinued in 2013, and I could not pass on the Rallye edition (or the price savings on a Rallye), or a 6 speed manual transmission (the only true way to drive a sports car). The car achieves great fuel mileage as well. I have already averaged above 40 mpg on the highway and above 35 in the city. Not bad for a sleek, stylish, sport compact car with a manual gear box, eh? Terel made the transaction for my 2013 Dodge Dart Rallye smooth and painless. He even told me of the refreshments that the dealer offers to customers free of charge. Who can say no to free coffee and Pepsi products? I know I could never do that... The final part of the process was a sit down session with Nick to go over financial paperwork. Folks, Nick is just as brilliant, he explains everything from your trade, to dock and title fees, bank fees, your APR and payments. I even called in a week later to discuss other things on the loan and he was more than willing to give up some time to work with me more over the phone. Would I purchase from Glenbrook Dodge again? I believe the real question is, when will I stop purchasing from them? At this point, (due to Terel's awesome personality and willingness to work with the customer) I am a Glenbrook Dodge customer for life. More
Very pleasant experience. Large inventory of trucks to choose from. Was treated very well. Lamont Mills was my sales person, and he was very friendly and helpful. He did a great job with my trade-in and t choose from. Was treated very well. Lamont Mills was my sales person, and he was very friendly and helpful. He did a great job with my trade-in and the sale went quick and easy. Thanks again. More
My husband and I were not looking for a new car, but saw an ad in the local paper for what appeared to be a great deal on a Fiat 500. We decided to drive over to Glenbrook Dodge/Fiat to take a look and end an ad in the local paper for what appeared to be a great deal on a Fiat 500. We decided to drive over to Glenbrook Dodge/Fiat to take a look and ended up buying one. We got a fantastic price on the car, a great deal on our trade-in, and LT Thompson was very knowledgeable. The overall experience was one of the best I've had at a car dealership. There were no hassles--everything was low-key and the staff were all very nice. I'd highly recommend this dealership. Debby Kelly More
I had an excellent experience working with John Kinney to purchase my new Chrysler 200! I had to file bankruptcy a few years back and was stuck paying 21% interest on a car that I hated and did terrible on purchase my new Chrysler 200! I had to file bankruptcy a few years back and was stuck paying 21% interest on a car that I hated and did terrible on the snow. I was finally fed up and pulled into Glenbrook Dodge one evening to discuss purchasing a new vehicle not thinking I would leave there that night with one. They were able to get me financed at less than 6% interest. Since I work at Dana Corp. I get a discount through Chrystler. That, coupled with the rebates I was able to save thousands of dollars! I love my new car and all of her bells and whistles! Not only is she beautiful, but she handles great on the snow and I haven't been stuck in my own driveway since : ) More
Overall, a very pleasant experience!! Great group of employees to work with. Love my new Ram 1500 Crew Cab!! This is the fourth vechicle I have purchased from this dealership!! No complaints! employees to work with. Love my new Ram 1500 Crew Cab!! This is the fourth vechicle I have purchased from this dealership!! No complaints! More
After returning to driving with a disability, I needed to purchase a vehicle that I could rely on to work within my limitations. John Kinney, my very competent and hard working salesman, introduced me to th purchase a vehicle that I could rely on to work within my limitations. John Kinney, my very competent and hard working salesman, introduced me to the 2014 Chrysler Town & Country. After 2 months on the road, I can't tell you how satisfied I am with my purchase. This minivan has so many features that accommodate my situation: blind spot monitoring, automatic windshield wipers, sensors for parking and high beams, and a wide range of controls on the steering wheel. And my minivan comes with other cool features like Bluetooth audio with song data from Slacker radio service that transfers to the console as well. John coordinated the transfer of the vehicle that had all the features I wanted from a dealership in Ohio and also transported my vehicle to the mobility installation shop. Matt McKibben made sure I experienced top notch service all along the way. Thanks guys! More
Ken is great to work with! He made the purchase and accessories easy to get added to our Promaster...we will be back at this dealer! accessories easy to get added to our Promaster...we will be back at this dealer! More
This is my second purchase from this dealership in the past year. In 2013 I purchased a Dodge Challenger, and less than a week ago I went back and purchased a 2014 Dodge Ram Promaster van due in large par past year. In 2013 I purchased a Dodge Challenger, and less than a week ago I went back and purchased a 2014 Dodge Ram Promaster van due in large part to sales consult Lamont Mills. He makes the process easy to get through, fast (time is important to me and Lamont understands I do not have time to waste sitting around at a dealership for hours on end), and over all a pleasant experience. His friendly and professional attitude and willingness to answer any and all of my questions is something that I not only appreciate, but tell others about when describing my experiences here. When it comes time to purchase another vehicle, Lamont will be my first call, no doubt there. More