Glenbrook Dodge Chrysler Jeep Fiat

Blessed My husband and I came in looking for a used car (talked about getting the Chrysler 200) but with all the perks of new. While we were looking my husban My husband and I came in looking for a used car (talked about getting the Chrysler 200) but with all the perks of new. While we were looking my husband Pete decided just to go with new. How excited I was about it also! My 1st BRAND new car. You can't beat the reliability and worry free maintenance of a new car. I also have a Lincoln LS but was having alot of issues with it. Josh the salesman was knowledgeable and helpful, not pushy in any way. We are very happy with our lease of the Chrysler 200S with AWD with the option to purchase after 3 years. God Bless ycar.Thank You More

They were so awesome I flew in from NYC I spent months and must have spoken with 40-50 dealers on the quest for my dream car--an SRT Viper. Being in the New York area, I had a ton of differ I spent months and must have spoken with 40-50 dealers on the quest for my dream car--an SRT Viper. Being in the New York area, I had a ton of different dealers I could check out but nobody had the combination of the car I wanted at the right price with the assurance that the Viper was handled properly in their care. After trying to many dealers, It was a pleasure to call Glenbrook and speak with Ken on the phone. He was knowledgeable about the car, and was able to answer all my questions about the condition of the Viper. The car was stored indoors and kept in immaculate condition at the dealership and I had confidence that the Glenbrook team knew how special the Viper is and treated it thusly. I made an offer and within minutes I had worked out, effortlessly, an incredibly good deal for the perfect car. I was elated, and right after the call I bought the first flight out to Fort Wayne that I could take. Ken was waiting at the airport when we got in, drove us to the dealer in a brand new Chrysler 300, and the car was waiting for us, exactly as described when I got there. Perhaps the fact that we ended up staying and chatting for well over an hour with the entire team once we got there speaks to how good of an experience we had. Glenbook is a phenomenal dealership whether it be for a Dart or a Hellcat, I won't hesitate to fly in and drive back my next Fiat or Chrysler product. An absolute A+ experience. More

Oil change disappointment they spilled oil on the way home and smell like burnt oil the whole way it was nauseating and terribly overpriced I am very disappointed and I'm also they spilled oil on the way home and smell like burnt oil the whole way it was nauseating and terribly overpriced I am very disappointed and I'm also very disappointed in how they beat on my truck they don't need to accelerate that hard on my vehicle I saw the guy uncalled for just because it says Hemi doesn't mean stomp it to the floor maybe GB Dodge would like to fill my gas tank and put new tires on. It frightens me how they treat the SRT8 Dodge Challenger in Dodge Chargers and othersjust because they're not theirs they need to treat them with more respect More

Worst dealership and service department The sales staff and management are rude, they lie, they keep you waiting hours, they offer you one price and finance another. We purchased from this d The sales staff and management are rude, they lie, they keep you waiting hours, they offer you one price and finance another. We purchased from this dealership and took a 10,000$ loss to get out of the car we bought from them less than a year ago. Their service department is DESPICABLE! In the 10 months we owned our Fiat, it spent 5 months on their lot waiting on service, or just sitting there because the service department refused to contact us to let us know it was ready. They also called me a liar, despite proof of the errors that occurred. I chose to take a financial hammer to the face rather than continue driving a car that had to be serviced there. The "owner's son, Matt" was even pompous, rude, degrading and unwilling to try to set things right. Walking through the door of Glenbrook was worse than being hit by a train. More

Very Friendly Dealership We recently came in looking for Charger. We noticed several online at a decent price. We came in and immediately Melissa Poore was there to help us. We recently came in looking for Charger. We noticed several online at a decent price. We came in and immediately Melissa Poore was there to help us. She was awesome from beginning to end. She is the most upfront and honest car sales person I have ever dealt with. She was patient and understanding to our financial needs. I would recommend to all of my friends to come here and ask for Melissa if they want an honest and professional person helping them. This was a huge investment and decision for us but Melissa made it seem so easy after she explained everything to us. She made us feel comfortable. Thank You!!! More

Satisfied overall new car purchase Our vehicle broke down and we had to have it towed to the Glenbrook Dodge Chrysler Jeep dealership for repair. After learning the cost of our repair Our vehicle broke down and we had to have it towed to the Glenbrook Dodge Chrysler Jeep dealership for repair. After learning the cost of our repair we decided to go next door to speak with Melissa Poore as we had previously bought a Jeep Wrangler from her. We explained what we were willing to spend and Melissa and the dealership team allowed us to walk away that day (Saturday) with a brand new 2015 Jeep Cherokee at the price we needed. Awesome job! More

New Truck I am very pleased with the help I received from Ken Starnes on purchasing my new 2014 Dodge Ram 1500. the finance team also found a rebate through USA I am very pleased with the help I received from Ken Starnes on purchasing my new 2014 Dodge Ram 1500. the finance team also found a rebate through USAA that I didn't know about. More