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Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
2,627 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models.
Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,627 reviews
June 03, 2015
Verizon said I had phone directory issues not their problem? Brain Marshall help get the system loaded after numerous attempts. If phone wasn't compatible with my Chrysler 300 it sure is now! Brian spent quite a Brain Marshall help get the system loaded after numerous attempts. If phone wasn't compatible with my Chrysler 300 it sure is now! Brian spent quite a bit of time making sure it was right! Thanks Brian great job. Blue tooth is working fine, Hands free is a wonderful thing! Eric Johnson More
by Eric Johnson
Employees Worked With
Brian Marshall
June 01, 2015
Unappreciated Ex Loyal customer We bought several vehicles there in the past, one of the 2 most recent has been in the shop constantly for warranty work. Tried to just trade it in & We bought several vehicles there in the past, one of the 2 most recent has been in the shop constantly for warranty work. Tried to just trade it in & get a dependable vehicle, but they offered such a low ball figure & wouldn't budge on the lemon they sold us not even 2 yrs ago. So that made it, that we couldn't even get financed w/o 10k down. If a person has 10k to put down they don't need their help!. Just felt like they didn't care to help us or really even try. And the manager was actually in his, I could give a crap less attitude talking to us as he said his goodbyes. That's how loyal customers get treated. Very sad! We'll never go back. More
by AngieO
Employees Worked With
Steve Bufink, Omar Jimenez
May 17, 2015
Good Job Guys Took in my wife's Journey for 15,000 mile check and LOF. Checked for noise behind radio. No more noise! Vehicle was finished in a timely manner. Thank Took in my wife's Journey for 15,000 mile check and LOF. Checked for noise behind radio. No more noise! Vehicle was finished in a timely manner. Thanks for prompt friendly service! EJ More
by Eric Johnson
Employees Worked With
Brian Marshall
May 13, 2015
Damaged auto Damaged my jeep oil pan drain plug Then service manager had this hair brained idea that corrosion caused the damage will never have service work don Damaged my jeep oil pan drain plug Then service manager had this hair brained idea that corrosion caused the damage will never have service work done at this dealership I hope the service manager is fired Really bad when a service manager try's to deceive customer More
by Jeep
Employees Worked With
Chris Pongratz
May 04, 2015
Customer Service Experience On April 28, 2015, my experience with Brian, the Service Manager, was excellent. I had my 2014 Dodge Journey in for service and Brian took care of a On April 28, 2015, my experience with Brian, the Service Manager, was excellent. I had my 2014 Dodge Journey in for service and Brian took care of all the issues I had. More
by ron2523
Employees Worked With
Brian in Service
May 04, 2015
Oil Change & Tire Rotation I love the quick convenient service that you get at Glenbrook Dodge. I went on a Saturday afternoon, an hour before closing, and they were able to get I love the quick convenient service that you get at Glenbrook Dodge. I went on a Saturday afternoon, an hour before closing, and they were able to get me in change my oil, rotate my tires, and clean my windows! The smiling faces doesn't hurt either More
by Thickmix
Employees Worked With
Angel Bahena
April 09, 2015
New Tires Stopped in and spoke with Justin Reynolds a few days back about a slow leak in one of my tires. I mentioned then that I was looking to buy a new set Stopped in and spoke with Justin Reynolds a few days back about a slow leak in one of my tires. I mentioned then that I was looking to buy a new set of 4 tires soon anyway and he advised me of a sale coming up in the near future - buy 3, get No 4 for $1. I waited and had all 4 replaced , balanced and nitrogen added, ALL in a short time. Excellent repair service, fast, great deal, convenient shuttle service and excellent customer service...... More
by ron30303
Employees Worked With
Justin Reynolds, Service Advisor
April 08, 2015
Oil change tire rotation I went for oil change and tire rotation staff was friendly and I was in and out in a timely fashion, which is greatly appreciated when life is extreme I went for oil change and tire rotation staff was friendly and I was in and out in a timely fashion, which is greatly appreciated when life is extremely busy right now. Staff was extremely nice and receptive to my concerns, also was able to answer all my questions. More
by kstudebaker
Employees Worked With
Service center
April 01, 2015
Good Experience in getting the Nitro I wanted. I had a GREAT experience trading my used SUV for a newer used Nitro. Everyone, especially Chad Holzinger, was very helpful, friendly and respectful. I had a GREAT experience trading my used SUV for a newer used Nitro. Everyone, especially Chad Holzinger, was very helpful, friendly and respectful. Will not hesitate to recommend your dealership to my family and friends. More
by Sallyanne
March 30, 2015
Service Department I recently had a oil change in my 2012 Dodge Caravan. I would like to compliment my service advisor, Becky Dodds, for her courtesy and promptness of I recently had a oil change in my 2012 Dodge Caravan. I would like to compliment my service advisor, Becky Dodds, for her courtesy and promptness of service. It was a very pleasant experience. Ron & Jackie Miller More
by ron2523
Employees Worked With
Becky Dodds
