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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,627 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,627 reviews

September 05, 2015

Warranty Work Excellent service on my 2014 Town & Country. Brian Marshall took care of the warranty work with no hassle involved. This was my first visit to Glenbr More

by Steve1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Sep 07, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Steve and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Best regards, Matt McKibben | GM

September 01, 2015

Nice staff and vehicles On 8/17 I went in to finish my paperwork for my 2015 Dodge Dart. Sean Shaffer had already been very helpful when I started my online approval. Sean d More

by NoelIngram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Shaffer
Sep 05, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for this review, Noel We really appreciate you leaving us your input. We are very pleased to hear that Sean could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Matt McKibben | GM

August 27, 2015

We bought a 2015 Dodge Journey Our experience with buying a new SUV was great at the Glenbrook dealership. Our salesman was Sean Shaffer and he was very considerate and helpful. Ans More

by journey 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Shaffer_sales
Aug 30, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Sean is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new SUV! If you have any questions or concerns, please do not hesitate to come see us. Best, Matt McKibben | GM

August 18, 2015

Amazing and easy going From the minute I walked on the lot, it wasn't the typical car shopping experience. Our salesman, Ken, answered any question I had without hounding us More

by snzubke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Congratulations on your 2015 Jeep Wrangler Unlimited! I am happy to hear you are enjoying your purchase. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Ken able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Best, Matt McKibben | GM

August 18, 2015

Horrible Lies And Fake Smiles ! So OVER Glenbrook Dodge NEVER am I to purchase another vehicle from them ! When you purchase a vehicle it's all smiles once the deal is sealed the ser More

by KreshiaJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tabbitha murphy, Chris Pongratz
August 08, 2015

Four Wheel Alignment on our Dodge Journey Thank you for your excellent service on the four wheel alignment on our Dodge Journey. We appreciate the prompt the service and pick up on our vehic More

by ron2523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Aug 10, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Ron, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Glenbrook Chrysler Dodge Jeep Ram. If there is anything more that we can do please come back and see us again. Take care! Best, Matt McKibben | GM

August 05, 2015

Red Light I recently was driving my 2006 dodge charger and noticed that a red light with a battery symbol kept appearing. I decided to call Glenbrook Dodge to q More

by Brian service dept
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service department
Aug 07, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for leaving us your review. We are thrilled that Brian was able to take care of you. He is a great asset to our team. We are happy to hear that you were pleased with the service you received from Glenbrook Chrysler Dodge Jeep Ram. If there is anything more that we can do please come back and see us again. Take care! Best, Matt McKibben | GM

July 15, 2015

Excellent personal attention and friendly faces! I had received an online coupon for an express oil change that was about to expire so I decided to use it. As I was being processed, Becky Dodd noted More

by CommProf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Dodd
Jul 16, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are truly grateful for this awesome review! We are thrilled that Becky was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Best, Matt McKibben | GM

July 14, 2015

Rattle in the Dashboard of our Journey I returned my 2014 Journey to the dealer as I had a rattle in the dash after they replaced my speedometer glass. They found there was a clip that was More

by ron2523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Dodds, Brian Marshall
Jul 15, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Ron and Jackie, thanks for your kind words! We appreciate Brian, Becky as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we hope to serve you again in the future! Best, Matt McKibben | GM

June 15, 2015

Becky's awesome service!! I brought my T&C Chrysler in for a recall issue. Becky scheduled my appointment, made sure it was done in the allotted time. And had all the paper wor More

by boon52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Dodds
Jun 16, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Pam, thank you so much for the wonderful review of your experience. Becky is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. We will be there for you for many years to come. Best, Matt McKibben | GM

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