Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Warranty Work Excellent service on my 2014 Town & Country. Brian Marshall took care of the warranty work with no hassle involved. This was my first visit to Glenbr Excellent service on my 2014 Town & Country. Brian Marshall took care of the warranty work with no hassle involved. This was my first visit to Glenbrook. More
Nice staff and vehicles On 8/17 I went in to finish my paperwork for my 2015 Dodge Dart. Sean Shaffer had already been very helpful when I started my online approval. Sean d On 8/17 I went in to finish my paperwork for my 2015 Dodge Dart. Sean Shaffer had already been very helpful when I started my online approval. Sean did not give high pressure, he went and got the Dart in a thunderstorm so I could test drive it, and helped occupy my teenage son by talking football. It was a pleasant experience. More
We bought a 2015 Dodge Journey Our experience with buying a new SUV was great at the Glenbrook dealership. Our salesman was Sean Shaffer and he was very considerate and helpful. Ans Our experience with buying a new SUV was great at the Glenbrook dealership. Our salesman was Sean Shaffer and he was very considerate and helpful. Answered all our questions and if he didn't know he went to find out. He worked very hard to get us the best deal he could get. We appreciate all the work he did for us and we will come back to Glenbrook when we need another vehicle. We will also recommend this dealership and our salesman Sean Shaffer. More
Amazing and easy going From the minute I walked on the lot, it wasn't the typical car shopping experience. Our salesman, Ken, answered any question I had without hounding us From the minute I walked on the lot, it wasn't the typical car shopping experience. Our salesman, Ken, answered any question I had without hounding us. We test drove a 2015 Jeep Wrangler Unlimited and decided it was the one. The entire process was easy going, and the staff was very friendly. The business manager made signing the papers stress free with jokes and laughs. I would definitely recommend Glenbrook Dodge Chrysler Jeep to anyone looking into a new or used vehicle! More
Horrible Lies And Fake Smiles ! So OVER Glenbrook Dodge NEVER am I to purchase another vehicle from them ! When you purchase a vehicle it's all smiles once the deal is sealed the ser So OVER Glenbrook Dodge NEVER am I to purchase another vehicle from them ! When you purchase a vehicle it's all smiles once the deal is sealed the service is horrible as well as the attitudes ... Tabitha in service is a liar and does not do her job properly and Chris Pomgratz is an complete xxxxxxx their service department sucks ! I purchased my car in mid July 2 weeks later my brakes went out when I spoke with whom I purchased the car he gave me the run around and I've yet to get 2 things I was promised on my contract . They have had my car for 3 days just to fix the brakes ! Before my deal was final they gave me a rental while the tinted my Windows which took a few hours (which was fine) and now that it's my brakes that need to be fixed (mind u my car was not a buy as is vehicle) I have not gotten a rental nor any type of compensation for the time they have had my vehicle I basically paid for a vehicle to be vehicleless . Never purchase here and do not let the smiles fool you ! I told them about my brakes when they first began squeaking 2weeks after I purchased it it took them 3 weeks before they even looked at it my brakes completely went out on me while I was driving and had to be towed to the dealership. More
Four Wheel Alignment on our Dodge Journey Thank you for your excellent service on the four wheel alignment on our Dodge Journey. We appreciate the prompt the service and pick up on our vehic Thank you for your excellent service on the four wheel alignment on our Dodge Journey. We appreciate the prompt the service and pick up on our vehicle. More
Red Light I recently was driving my 2006 dodge charger and noticed that a red light with a battery symbol kept appearing. I decided to call Glenbrook Dodge to q I recently was driving my 2006 dodge charger and noticed that a red light with a battery symbol kept appearing. I decided to call Glenbrook Dodge to question if I needed a battery? I was informed by Brian in the service dept to bring my car in and they would check it out for me that same day!!!. I brought in my car and received the service I needed and received a ride home and back to get my vehicle in the same day. Great job Glenbrook Dodge. More
Excellent personal attention and friendly faces! I had received an online coupon for an express oil change that was about to expire so I decided to use it. As I was being processed, Becky Dodd noted I had received an online coupon for an express oil change that was about to expire so I decided to use it. As I was being processed, Becky Dodd noted that my service records indicated it was time for a flush of the brake lining and asked if I would like that work done. Since it wasn't on my schedule, I was concerned about the time it would take; however, she assured me they could take me immediately and all services would be complete within the hour. I enjoyed coffee and TV while I waited; service was done in about 50 minutes, and my bill was processed quickly. Becky took a little more off the cost of my oil change and I thought the charge was great for the services completed. As always, your staff is friendly and helpful -- I trust the quality of service I receive! More
Rattle in the Dashboard of our Journey I returned my 2014 Journey to the dealer as I had a rattle in the dash after they replaced my speedometer glass. They found there was a clip that was I returned my 2014 Journey to the dealer as I had a rattle in the dash after they replaced my speedometer glass. They found there was a clip that was left lying loose in the panel. They removed the clip and the rattle in my dashboard was solved. I want to thank Service Manger, Brian, for his continued leadership and Becky Dodds for her excellent customer service. Thank you, Ron & Jackie Miller More
Becky's awesome service!! I brought my T&C Chrysler in for a recall issue. Becky scheduled my appointment, made sure it was done in the allotted time. And had all the paper wor I brought my T&C Chrysler in for a recall issue. Becky scheduled my appointment, made sure it was done in the allotted time. And had all the paper work and my vehicle ready to go when I arrived at the dealership. Becky has always gone the extra mile for me whenever I needed any assistance with my vehicle.Becky is a valuable asset for the dealership and I hope is appreciated and rewarded for her excellent customer care.Thank you very much Becky!!! Pam Boon More