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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,532 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,532 reviews

November 29, 2023

Stopped in for an oil change and tire rotation. Got it in pretty quickly. Team kept me informed the whole time. Great service, friendly team, great communication. Couldn’t ask for anything more!! T More

by Scott.stlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive feedback on our quick oil change and tire rotation services. It's good to hear our communication met your needs. We appreciate you choosing Glenbrook Dodge Chrysler Jeep for your auto services.

November 29, 2023

Yesterday I went for an oil change, they told me it would be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate More

by johansebastiansepulvedadiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
Nov 30, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, I would greatly appreciate the chance to speak with you regarding your experience with our Service Team's communication and the services completed on your vehicle. Please contact me at your earliest convenience. Your satisfaction is important to us here at Glenbrook Dodge Chrysler Jeep. Matt McKibben General Manager vip@glenbrookdodge.com

November 29, 2023

DeAndre has an awesome attitude and personality. He was sure to answer all my question and and worked with me to not only ensure I got the vehicle I liked but that payments were manageable. Thank y More

by Donna H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeAndre Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

It's great to hear you had a positive experience with our Glenbrook Dodge Chrysler Jeep sales representative, who was able to help find the right vehicle with manageable payments. Thanks for your high rating and kind review.

November 25, 2023

So I went in to trade in my wife’s car, I am the one that does the negotiating due to my work being mor flexible and I used to work in the car industry. Anyway I had seen a post on a Facebook group from Erik More

by Cody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Alfaro
Dec 08, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your positive experience with Erika and Ryan Tuttle at Glenbrook Dodge Chrysler Jeep. Your words about the negotiation process and our team's attentiveness truly reaffirm their dedication to customer service. We appreciate your business, thank you once again.

November 23, 2023

Advisor was so kind and helpful. Erika made sure to answer all my questions and to show me all my options while being enthusiastic! More

by leorem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Knight, Erika Alfaro
Nov 23, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We genuinely thank you for your review. It's indeed a pleasure to hear that Erika was helpful and answered all your queries at Glenbrook Dodge Chrysler Jeep.

November 23, 2023

Service department is amazing buying a car not so much! Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 More

by cathiew60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
November 20, 2023

Todd was amazing at helping us purchase our truck! He was very knowledgeable and had a great sense of humor! More

by Kllou46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Macon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Appreciate your positive review. It's good to hear that our knowledgeable staff made such a difference in your truck purchase at Glenbrook Dodge Chrysler Jeep.

November 20, 2023

Toddrick Macon is the best from beginning to the end. I am very satisfied.. Also a big shoutout to Tyler Smith from the shop. More

by Elaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Macon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your recognition of our staff's effort. It certainly seems like you've had a positive experience with Toddrick Macon and Tyler Smith at the Glenbrook Dodge Chrysler Jeep shop. Thanks for the five-star feedback.

November 17, 2023

They were very reliable and dependable. I would highly recommend them. They were able to figure out the problem and got it fixed. More

by wolganramos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your positive appraisal of our dependable service and diagnostics. Thank you for recommending Glenbrook Dodge Chrysler Jeep. Your trust matters to us.

November 16, 2023

Great and Speedy service. The reps were very informative and helpful. The building was very clean even under construction. More

by shadonnad8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're glad to hear that you had a good experience with Glenbrook Dodge Chrysler Jeep. Thank you for noting the cleanliness of our premises and the competency of our staff. We aim to maintain this standard always.

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