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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,779 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,779 reviews

October 28, 2019

Hunter did a great job! Good kid. He was great at working to get us the best price for trade in and for our new Jeep! More

by Jeoper
Recommend Dealer
Yes
Employees Worked With
Hunter Davis
Nov 04, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind review and for choosing Glenbrook Dodge Chrysler Jeep!

October 28, 2019

I had seen Michael Fales, Steve Bufink, Brandon Jones today and these guys regained my trust back in Glenbrook Dodge. They went above and beyond my expectations to help me out. I definitely want to thank More

by Amber G
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bufink
Nov 04, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you kindly for the review Amber! We strive to provide top notch Customer Service here at Glenbrook Dodge Chrysler Jeep Ram! We are so happy you had that top notch experience! Remember to tell anyone you refer to mention you sent them in when they arrive so when they buy, we can send you a $100 referral check! Congrats on your new Ride!

October 26, 2019

Sales man review Mike is a true professional in all aspects of the word. Would highly recommend him to all my brothers and sisters in the armed services. Definitely k More

by Falco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bufink
Nov 04, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind review on Mike! We strive for exceptional customer experience with each person who walks through our doors. We appreciate you and congrats on your new ride!

October 26, 2019

New car experience Justin was kind, courteous and patient with my husband and I. He answered our questions professionally and in a timely manner. The dealership worked w More

by Kristal1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Petties
Nov 04, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We love reviews like this that show how our team strives to provide a great customer experience! Congrats on your new ride and welcome to the family!

October 25, 2019

New jeep We bought a new Jeep great service easy To work with Dakota was great to work with and very knowledgeable on the Jeep and the options that come with More

by Millrat68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bufink, Dakota Bailey
Nov 04, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your review! Congrats on your New Jeep!

October 24, 2019

Our vehicle buying experience Mike Fales made us very comfortable and was professional. He was totally efficient! We will recommend anyone we know looking for a vehicle. He was the More

by Deanandmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

What a kind review! Thank you for choosing Glenbrook Dodge Chrysler Jeep! The best thank you to Mike is your referrals! When you send someone in, be sure to have them let us know you sent them when they arrive so when they buy we can send you a $100 referral check!

October 24, 2019

Best/easiest car buying experience in my lifetime. I couldn't believe how easy it was. We agreed on the price before I left the house. No fine print. No bait and switch. No haggling for hours. Wasn' More

by OneHappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Payton , Drew Hamilton, Tim Blackmon, Justin Reynolds
Nov 04, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We strive to provide a fast, easy, and transparent process to each of our customers. Thank you for trusting us to get you the best deal in the easiest way! Congrats on your truck and welcome to the family!

October 18, 2019

Lied about financing. He was a total xxx. Wouldn’t recommend this person or dealership to an enemy. Financing is shady. Lied about paperwork. Took over two weeks for them t More

by Nick94lt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenbrook Dodge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Davis
Oct 18, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Nick! We are so sorry you feel this way about your financing! We as a team have collectively spoken about your specific purchase 11 days ago on 10/7/2019 and are more than willing to speak with you directly to discuss this further with you, as there has been some clear miscommunication. We certainly strive to provide exceptional customer service and quality of work, so again we are sincerely sorry and encourage you to give us a call anytime between 9am and 8pm Monday through Saturday.

Oct 19, 2019 -

Nick94lt1 responded

We spoke on the phone nothing changed. No one was helpful. Just a bunch of blah blah blah on how they wish things could be different. Like I said if I can get one person not to buy from them great! 10 even better! 20 maybe. I’ve purchased over 40 vehicles in my lifetime. I’m s car enthusiast. Go see Arlin Heyerly at Hidays Chevy. Go see Bill Miller in Decatur. Go see Steve at Velocity Motors. Go to Mike Anderson or Even Summit City...tell them Nick Garton sent you. Those are a fine group of people!

October 16, 2019

They were quick and especially nice We have dealt with Glenbrook Dodge for many years. We trade in every 3 years, and we always get a good deal, they go over and beyond for us to have t More

by Joann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Moore
Oct 22, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your continued support Joann! We appreciate you as a highly valued, repeat customer. We strive to help each and every person who walks through our doors get into the vehicle they love! Congrats on your new ride and see you in 3 years! ;)

October 16, 2019

Nice experience buying a car The store was neat and clean. The staff was friendly and our salesman Brad Moore was excellent. I would definitely buy another car from there if I n More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Moore
Oct 22, 2019 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Congrats on your vehicle Dee!! Thank you so much for choosing Glenbrook Dodge Chrysler Jeep Ram and welcome to the family!

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