Back

Glen Toyota

Fair Lawn, NJ

4.6
4,132 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

Directions

By Type

4,132 Reviews of Glen Toyota

February 18, 2023

Very pleasant atmosphere and service person. They took care of my car in a very short time and returned it in spotless condition. More

by gramaval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cordon
Feb 18, 2023 -

gramaval responded

Great dealership

Feb 18, 2023 -

gramaval responded

Great dealership

Feb 18, 2023 -

gramaval responded

Great dealership

Feb 22, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

February 17, 2023

It was very pleasant experience period, waiting time was very small, stuff were very friendly, and service was excellent More

by oksananj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes, Freddy Padilla, Juan Cordon, Kelsey Cimillo
Feb 20, 2023 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 16, 2023

Bill, he was a great guy. . if anything, I go to him, and he take care of right away More

by hmiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
Feb 20, 2023 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 16, 2023

Efficient with good communications. No pressure for unnecessary services. Glad to support a local business. More

by tnygaard11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes, Freddy Padilla, Juan Cordon, Kelsey Cimillo
Feb 20, 2023 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 15, 2023

Joe in the Service Dept. , was very helpful and made clear how I could avoid the problem for which I brought in my 2008 Prius. He took the time to explain the entire process t More

by KATG07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, in the Service Dept. (manager?)
Feb 20, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

February 14, 2023

They replaced my serpentine belt less than a year after they replaced it. Why? You guys used to be ok now you are doing work to my car when it doesn’t need any. Lost trust in you More

by djm102279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Hughes
Feb 14, 2023 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can discuss the situation. Thanks Rob D GM

February 13, 2023

Your letter about the recall was misleading it caused me to book time at the shop for a service that I did not need. I ended up doing the oil change because I drove all the way to the (but I still had g More

by roy.benhur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelsey Cimillo
Feb 14, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business. Jay our Service Manager has attempted to reach out to you to dicuss your situation. He can be contacted at jforkins@glentoyota.com so we can assist you. Thanks Rob D GM

Feb 14, 2023 -

roy.benhur responded

Feel free to call me

February 12, 2023

I went in for oil change and ended up spending awhile lot more money than expected More

by KHALID081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelsey Cimillo
Feb 14, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

February 12, 2023

You guys are awesome! No comparison to anywhere else I've been. It was was so easy to get an appointment. You took me right in, and sent me status texts throughout, then y More

by RYAN@MALLUK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Feb 14, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

February 10, 2023

They were fast, organized, and communicated effectively. They checked out at all my concerns on my vehicle. More

by sade.eccles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Feb 13, 2023 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

...
76
...