Glen Toyota

Glen-Toyota Great Experience I met with Mr Kraiza last week and while servicing my car discussed possible new car. Professional and curteous to say the least and prices quoted wer I met with Mr Kraiza last week and while servicing my car discussed possible new car. Professional and curteous to say the least and prices quoted were very good. Will consider options for a new purchase in the near future. More

Painless car purchase I recently was in need of a new car. A close friend suggested I go to Glen toyota in fairlawn and ask for Frank Aversa. She said that Frank was the be I recently was in need of a new car. A close friend suggested I go to Glen toyota in fairlawn and ask for Frank Aversa. She said that Frank was the best salesman she had ever dealt with and that he would take care of my needs.So I did and was not disappointed, Frank was very courtesy, straightforward and a true pleasure to work with.I would suggest anyone looking to make a car purchase go to Glen Toyota and ask for Frank. He will not disappoint you! More

DREAMS COME TRUE .... We all know that none of us want to deal with buying a car experience !!!!!!!' Making a wise decision to visit Glen Toyota made us change our minds. We all know that none of us want to deal with buying a car experience !!!!!!!' Making a wise decision to visit Glen Toyota made us change our minds. It can be fun and pleasant !!!!!!! Just go to Glen Toyota. When we walked in Glen we were tired and frustrated trying to lease a new Toyota Highlander. Smiles and the helpfulness of the sales stuff got our attention very quickly. ( didn't feel like being attacked by wolfs !!!!!! I am sure you all know the feeling !!! ) We sat down with a very professional sales person Ariel to complete our purchase. From test drive to negotiation , from signing the paper work to taking possession of our lovely new Highlander was the most pleasant and smooth transaction we ever experienced in our long time car buying history. We can not thank enough to the entire sales team and management in Glen Toyota for turning our nightmares into pleasant and memorable reality. We do highly recommend this dealership to everyone who is in the market for a new vehicle. More

My Saturday morning at Glen Toyota I was in the market looking for a pre-owned, certified Toyota Camry. After few attempts at other north jersey dealerships I've decided to give Glen To I was in the market looking for a pre-owned, certified Toyota Camry. After few attempts at other north jersey dealerships I've decided to give Glen Toyota a try. I have to say it was a wonderful experience. I had Dmitry as a sales guy, and he was great. Not pushy or overwhelming with information, just right. He'd asked me for the features and general information about the car I was shopping for. As a result, I got a 2012 Camry XLE with only 7k miles at a steal of a deal. Even though my credit history is a little shaky, the finance guys were able to get me approved and even called the bank to drop the interest rate. In one word, TOP NOTCH, will definitely recommend to others. Thanks Guys. More

My third Rav4 Fell in love with my first Rav4 about 8 years ago and leased my third one again through Glen Toyota in Fair Lawn. Love the staff and I'm in love with Fell in love with my first Rav4 about 8 years ago and leased my third one again through Glen Toyota in Fair Lawn. Love the staff and I'm in love with the service plan and agreement. Jim Loscalzo was my salesman he was courteous, knowledgeable and made me feel right at home. My lease is expiring soon and I will be going back to Glen Toyota for my 4Th Rav and you can't get a better car than that...... More

Sales I recently purchased a vehicle from Glen Toyota and my experience with the entire staff was great in all areas from the salesman Jim to Brandon the i I recently purchased a vehicle from Glen Toyota and my experience with the entire staff was great in all areas from the salesman Jim to Brandon the individual who went over all the features of the car. I certainly would recommend Glen Toyota to all mt friends and relative. It was a pleasure dealing with this dealership. More

Bait and Switch in april of 2014 went to glen toyota to test drive rav4 , liked vehicle got price was ready to leave when salesman came back with lower price, was goi in april of 2014 went to glen toyota to test drive rav4 , liked vehicle got price was ready to leave when salesman came back with lower price, was going to leave again, salesman came back with lower price, this happend till we had price $2800 lower than anyone else. put depost on car, on monday, when we were going to pick up car, dealer told us car was hit by "oil truck and could not be repaired" but, he had other vehicles he could sell us. we asked dealer for accident report which he said they didn't need to do. contacted Toyota USA complaining about glen toyota, told us to contact customer service rep at glen toyota who would work out this problem for us. Mr. almonte told us in 2 weeks he would have rav4 limited we wanted at the price agreed apon. 2 weeks pass, no call from dealer, wife called, could not find car but, would order rav4 for us at the agreed apon price with all features we wanted but, would take 6-8 weeks to get from toyota. 7 weeks passed, on tues day, 6/17 my wife called customer service rep. joe castanedas at glen toyota, left message concerning our new car delivery. no return call. on wednesday 6/18 wife called mr castanedas again, no response. i sent mr castanedas email concerning new car status of delivery. no response. thursday 6/19 went to glen toyota to see mr. castanedas in person, he was not availed. saleman told me car was not delivered may be it would be in next delivery in 8 weeks, but, he had other cars on lot he could sell us. asked to talked to mgr. he made me wait 15 minutes, then came out and told me they did not order rav4 limited for us, that he was not going to sell us the car for agreed apon price and to go to another dealer, he would refund our deposit. 10 weeks have passed and still no rav4 from this dealer. going to lawyer today, and media to expose the type of dealship this really is. so far, toyota usa has not responed to our emails for help. More

Very Good Service Recently, I am on the market to buy a sienna, asked for price quote from several dealers, Glen Toyota is the only one responded me right away and gave Recently, I am on the market to buy a sienna, asked for price quote from several dealers, Glen Toyota is the only one responded me right away and gave me the lowest quote, the price is even lower than truecar.com. highly recommend it to anyone who want to buy a new toyota. More

Would never buy here again I was in the market for a Used Scion TC as a first time buyer at a dealership. I found one at Glen Toyota at a great price and in great condition. Fra I was in the market for a Used Scion TC as a first time buyer at a dealership. I found one at Glen Toyota at a great price and in great condition. Frank was my salesman. He was very friendly down to earth and not pushy. Personally my credit was horrible and I wasn't sure if Id get approved. so Frank asked me to make a deposit to hold the car while they did the paperwork on the car. 2 days later I was told I was approved to come in and do the paperwork to pick up the car. To get the loan paperwork done i was brought in to meet with Dominic. at this moment in time he rushed me through the paperwork to get everything signed. Told me about about how my car is covered for a 3 year warranty, oil changes for 4 years, and wheels and tires protected for 5, lojack and GAP protection. I was so excited to jump in my car, I failed to realize all these services came at a charge. No one ever asked me if I wanted them. Later that night I analyzed the contracts as I should have, then realized these extra services were costing me about an extra $6,400. Also the actual cost of the car wasn't the price we agreed on (an extra $1,780). This car was costing me an extra 8k above the price I agreed to purchase plus taxes and fees. This is not the worst part. A few days later I went back to the dealership politely to speak to Dominic to refund most of the extra services they added without consulting me. He then went on to "making calculations" on his computer to telling me that doing so would change my interest rate to 26% causing my monthly payments to go up. According to him, acquiring these extra services kept my interest rate lower. and that I can get a pro rated refund when I come back in a year to refinance the loan. Refinancing was something I had already planned on doing. Being a first time buyer, I stupidly believed him. Fortunate for me that wasn't enough convincing for me. A few days later I called Toyota Financial Services and asked to verify everything Dominic told me. Surely enough it was a lie, after I was approved my rate cant change for acquiring different services. I am not so much upset, mostly disappointed that they took advantage of me and my situation. Currently I am in the process of getting all this fixed through TFS. Overall very happy with the car, Frank was great to work with but watch out for Dominic Hughes the Business Director. Never buying from here again. More

My first new car! I had a great experience at glen Toyota. This is my first new car and they were so helpful and explained everything to me. John showed me everything o I had a great experience at glen Toyota. This is my first new car and they were so helpful and explained everything to me. John showed me everything on the car and Brandon did it a second time there was so much to learn. No pressure at all! The finance guy Mike also showed me different products Toyota offers and I bought an extended warrenty because I am planning on keeping my new car for a while and the warrenty was a good value. I would recommend Glen Toyota. More