Glen Toyota
Fair Lawn, NJ
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4,131 Reviews of Glen Toyota
Great customer service and very helpful people What a great experience I had at Glen Toyota Robert brito and sales manager Mark were so understanding and hopeful in helping me they were so patient What a great experience I had at Glen Toyota Robert brito and sales manager Mark were so understanding and hopeful in helping me they were so patient and explain everything to me about lease a Camry and getting out of my old one I had a older 2008 Toyota Camry that had a lot of miles and owe a lot of money they helped me get into a lease. It was just a great experience More
Great dealeship experience ! I purchased my first Toyota Matrix with Tom Distephano. Tom has the experience and knowledge about the car prices, fixtures new and used vehicles an I purchased my first Toyota Matrix with Tom Distephano. Tom has the experience and knowledge about the car prices, fixtures new and used vehicles and makes the car buying process convenient and avoid the common hassles associated with car shopping. His help was great and I will buy my next car here with Tom. More
Tom Distefano and Glen Toyota is awesome! I recently purchased my 1st Toyota from Tom Distefano at Glen Toyota and couldn't be happier , I'll admit my past 3 vehicles have been Nissans but I recently purchased my 1st Toyota from Tom Distefano at Glen Toyota and couldn't be happier , I'll admit my past 3 vehicles have been Nissans but I'm so happy I visited Toyota and decided to purchase. Tom was very helpful and very knowledgeable with the vehicle I purchased and the purchase went seamlessly, very pleasant experienced and highly recommend purchasing from this dealership again I would highly recommend seeing Tom. I know where I'll be coming for my vehicles in the future!!! Thanks Tom, you really went above and beyond to get me in the vehicle I wanted!!!! More
Great experience Walked in looking for a new tab 4, Junior made it nice & easy for me. Very pleasant experience. Also finance department was great. Will recommend. Walked in looking for a new tab 4, Junior made it nice & easy for me. Very pleasant experience. Also finance department was great. Will recommend. More
Won't Go Anywhere Else My first Toyota purchase was in 2004 with Tom Distefano and I continue to work directly with him. He, by far, has been the most pleasurable Salesman I My first Toyota purchase was in 2004 with Tom Distefano and I continue to work directly with him. He, by far, has been the most pleasurable Salesman I have ever worked with. As long as Tom is there, I will not be changing my dealership any time soon. More
Great place Tom is amazing to work with. Do yourself a favor and buy a car here! Nice friendly service. I will keep coming back here for all my automotive needs. Tom is amazing to work with. Do yourself a favor and buy a car here! Nice friendly service. I will keep coming back here for all my automotive needs. More
Best dealership experience ever!! I've leased for second time from them. John Kraiza was our sales rep and he is really great at what he's doing. Pros: No unrealistic numbers, no empt I've leased for second time from them. John Kraiza was our sales rep and he is really great at what he's doing. Pros: No unrealistic numbers, no empty talks.. He got me the best deal within 15-20 minutes.. I think transparency is key to their success.. Cons: Paperwork took a bit longer than I expected because they were understaffed that day but that's totally fine. More
Worst experience I have ever had. Do not buy here. Worst experience I have ever had with a dealer. Sold me a "certified pre-owned" vehicle that obviously wasn’t checked over. The spare tire was crack Worst experience I have ever had with a dealer. Sold me a "certified pre-owned" vehicle that obviously wasn’t checked over. The spare tire was cracked, flat and useless Floor mats were not included Left me with an empty tank of gas. Lug nuts missing Valve plugs missing Front brakes were worn and I had to drive 2 hours back to the dealer and have them fixed. Didn't return 5 phone calls after purchase Horribly unprofessional with phone manner, customer service, and clerical. Took NO responsibility for any of their mistakes. More
Disgusted with Glen Toyota and Mike Finn Walked out with a lease contract for a 2017 Toyota Hilander. 1week and days later Glen Toyota broke my contract because Toyota Financial didnt approve Walked out with a lease contract for a 2017 Toyota Hilander. 1week and days later Glen Toyota broke my contract because Toyota Financial didnt approve my lease they claim! Toyota Financial has no record of my name. What kind of dealer is Glen Toyota? Dwayne a unreliable sales rep processed my paper and said he was able to put me in a tier 2 after my sister co-signing for me. Michael Finn worlds worst Finance Director at Glen Toyota was the guy who processed all financial paperwork. I left Glenn Toyota thinking all my paperwork was good as they said and congratulated me for my new lease. To later find out that they want the vehicle back claiming Toyota financial does not want to approve my lease 9 days later. I gave too soon and took it back in only because they would not stop harrassing me calling me several times a day. I am truely disgusted at Glen Toyota for all this mess. I gave up my other vehicle and now I have nothing using Uber. Will never do business again with this unprofessional dealer. I should known not to trust them, i had been waiting over 4 hours just to complete paper work because Michael Finn was on the phone trying get his wifes car back that he sold to a customer. He mention he sent a tow truck for the vehicle to be picked. He was so desperate to get that car back. Why did he sell his wifes car and then try to get it back. Why would he have several customers hearing all his converstion out loud. He was the rudest ever and then rushes us out and then look we get screwed big time. My sister has a lease with Glenn Toyota as soon as her lease is up she will never do business with them again as well! People dont get fooled like I did! More
Very rude and errogant Used Certified Dealer Manager I just recently went Glen Toyota on Maple street there to shop used certified vehicle. Marcus salesman helped me to find the car and gave spec .. and I just recently went Glen Toyota on Maple street there to shop used certified vehicle. Marcus salesman helped me to find the car and gave spec .. and I did not have a test drive just look and fill. When I saw interest floor manager come and forced or mobbed me to buy a car taking my Ccard and sing on paper When I refuse to sign before test Drive he said "Get out now" .. very insane person. DONT GO HERE..VERY RUDE .. they are just mobbing and forcing people to buy it. More