Glen Toyota

A good experience as ususal. Staff is always pleasant and helpful. Only negative is that the special coupon was to include a car wash and vacuum but was disappointed to not see a Staff is always pleasant and helpful. Only negative is that the special coupon was to include a car wash and vacuum but was disappointed to not see any evidence of either but other than that a positive experience. More

Everyone was good and the work on my car was good and the waiting room was Nice the waiting room was Nice More

Very good experience. The work was timely with no surprises. No drama at this dealership. It was a routine service call. Thanks to all involved. The work was timely with no surprises. No drama at this dealership. It was a routine service call. Thanks to all involved. More

Very pleasant experience. All the people I met were very courteous, friendly and efficient. Time estimate for service was accurate. Overall, a very, very good experience! All the people I met were very courteous, friendly and efficient. Time estimate for service was accurate. Overall, a very, very good experience! More

Good service at Fair Lawn. Advisor helpful did not push for extra service on the vehicle. Advisor helpful did not push for extra service on the vehicle. More

It is always easy to get appointments at Glenn Toyota. The workers are knowledgeable and helpful. On1the thing though the services are costly and not always affordable. The workers are knowledgeable and helpful. On1the thing though the services are costly and not always affordable. More

While dropping car off I left coupon, when I was called that car was ready I asked if coupon was applied, it hadn’t been but was told it would be added. When I got there it still hadn’t been added. Then I that car was ready I asked if coupon was applied, it hadn’t been but was told it would be added. When I got there it still hadn’t been added. Then I had to wait for a manager etc. This is not the first time while trying use a Toyota coupon that if I didn’t ask each time the coupon would not have been added. More

Great service quick and staff very nice. Waiting room very comfortable. Car was very clean upon return Waiting room very comfortable. Car was very clean upon return More

Great service as always. Quickly get appointment.Plan to use this service in the future. Quickly get appointment.Plan to use this service in the future. More

Little communication; long wait times. Had significant repairs but little conversation about them. Instead of informing me during the repair process, they waited until the car was washed & Had significant repairs but little conversation about them. Instead of informing me during the repair process, they waited until the car was washed & ready to go before telling me I needed new brakes & battery. I did the brakes 2 weeks ago & the battery this week. With the battery I had to seek out the service person to check on the car which they said had been ready for 10 minutes but wasn’t invoiced. Typically I see the service people come out to talk with customers before repairs are completed & call out when repairs are complete. This wasn’t my experience & I spent about $700 in 2 weeks & there was little to no interest in me or my business. More