Glen Toyota
Fair Lawn, NJ
Filter Reviews by Keyword
By Type
4,132 Reviews of Glen Toyota
After the 2nd trip in a week my daughter went all the way there to find out they ordered the wrong part. No apologies or anything. Takes about a half hour to get there. there to find out they ordered the wrong part. No apologies or anything. Takes about a half hour to get there. More
I worked with Mae Naber. Mae was straightforward and open about answering questions. My frustration occurs whenever the paperwork comes into play. Negotiation is a minor Mae was straightforward and open about answering questions. My frustration occurs whenever the paperwork comes into play. Negotiation is a minor headache regardless of who you may work with whether here or elsewhere. Left dealership with a decent feeling of a reasonable exchange. One always likes to leave with a feeling of victory, but that was not the case; however, I am not bitter, but satisfied in the end result. I only wish the selection were a bit larger to choose from. This is the second car we have purchased from Glen Toyota. Even though Bob in Financing had a fancy desktop to expedite the process, auto paperwork is about as much fun as going through a real estate closing -- it's not! More
I walked into the dealership after a traumatic experience (my car was totaled) and felt very lost. Immediately one of your sales associates, Maye came to my rescue. She just recently started working at the d (my car was totaled) and felt very lost. Immediately one of your sales associates, Maye came to my rescue. She just recently started working at the dealership and I must say I am delighted. The customer service was impeccable. Maye assisted with every facet of the process with a smile and respect for my situation. She had an answer to every question I had and helped me through the process. Five Star Treatment Indeed!!!! More
Everything went well except whomever did the car wash didn’t wipe off my car.niI had spots all over it . The widows rear view as well. The back window spots of water and the body. I had to spend more m didn’t wipe off my car.niI had spots all over it . The widows rear view as well. The back window spots of water and the body. I had to spend more money to bring to a car wash. Not happy! More