Glen Toyota

Amazing The staff is very helping and fast when it comes to solving the issues that you might have . For example , my car had a little issue with the brakes t The staff is very helping and fast when it comes to solving the issues that you might have . For example , my car had a little issue with the brakes that I thought it was a problem, but the technician John went as far as taking me on a test drive to explain to me how the abs system work and that there was no problem with it . Nathalie as well was very helpful and tried to get every single one of my concerns explained granted this is my first car and I don't really know much about cars . Also the staff was very friendly and all of them had a smile on their faces which in my opinion is a very important thing, nobody wants to deal with grumpy staff lol. I want to thank Neil for checking up on me and the car and making sure everything is ok . You guys rock !! Keep doing what you're doing . More

Helpful I highly recommend this dealership, help me find the car I wanted with an amazing deal. Thank you Glen Toyota , and Thanks for Frank Aversa is a good I highly recommend this dealership, help me find the car I wanted with an amazing deal. Thank you Glen Toyota , and Thanks for Frank Aversa is a good sealers More

Very good Good groupi ... very smooth. Good team worked will getting everything done .... with the paper work .... no problems so far ..... like my new Toyota c Good groupi ... very smooth. Good team worked will getting everything done .... with the paper work .... no problems so far ..... like my new Toyota carolla ... thanks More

Lease a camry Personal and willing to work with you Helpful to negotiate a deal that is Acceptable to me as far as price and When the lease will begin and when Personal and willing to work with you Helpful to negotiate a deal that is Acceptable to me as far as price and When the lease will begin and when l Can pick up my new car More

Fixed brakes My brakes were making weird noise and after they got fixed the noise was gone. Great service , very helpful and the problem was resolved. Happy with m My brakes were making weird noise and after they got fixed the noise was gone. Great service , very helpful and the problem was resolved. Happy with my brakes More

Friendly service The staff was very helpful, and the facilities were great — comfortable waiting room, coffee, bagels, playroom, etc. I would definitely go back for my The staff was very helpful, and the facilities were great — comfortable waiting room, coffee, bagels, playroom, etc. I would definitely go back for my next service. More

Quick This service department was wonderful. They were quick and thorough. The service department lady Nicole was pleasant, friendly, etc. I was told my car This service department was wonderful. They were quick and thorough. The service department lady Nicole was pleasant, friendly, etc. I was told my car would be fine in an hour and I have to say it was. More

Fair dealing We have been loyal customers of Glen Toyota for almost 30 years. Our personal salesman, Bill Perkins, who sold me my last car (a 2009 Camry) as well a We have been loyal customers of Glen Toyota for almost 30 years. Our personal salesman, Bill Perkins, who sold me my last car (a 2009 Camry) as well as our previous two Toyota’s, retired a couple of years ago. It was time for us to get a new car. We walked in not knowing what to expect. Fortunately the fair dealing we had come to expect from Bill carried on to the rest of the dealership. We got the right car for the right price, and are very satisfied with the way we were treated More

Worked to help me get the car and price i was satisfied with T he sales team was very helpful. They wanted to sell the car but negotiated to get you to buy at reasonable price. Also w a s helpful when looking a T he sales team was very helpful. They wanted to sell the car but negotiated to get you to buy at reasonable price. Also w a s helpful when looking at warranty. More

Poor communication I took my 2017 Highlander in because it was making a whining noise while driving. When I took it in, I insisted on taking it for a ride with the tech. I took my 2017 Highlander in because it was making a whining noise while driving. When I took it in, I insisted on taking it for a ride with the tech. He heard the noise right away. He told me that he had to contact Texas because when he hooked it up to the computer, it did not show anything. I received a call two days later telling me that Texas advised them that they wanted to change the transmission on my vehicle that had 6,000 miles on it. I was also told that the transmission was backordered and did not know when it would be in. I took my Highlander down to the dealer because the noise was getting worse and I picked up a Rav 4 loaner car. It ended up being a month before the part finally came in. I just received very poor communication from my service writer (Natalie) and the service manager (Jeff Forkins). Very unhappy as the way I could never get either one on the phone when I called. More