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Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Pleasant, knowledgeable and fair experience Our sales rep, Neil worked with us to put us in the vehicle of our choice for a fair price without pressure. He followed up and treated us as value Our sales rep, Neil worked with us to put us in the vehicle of our choice for a fair price without pressure. He followed up and treated us as valued clients. More
Always a great experience with Neil Neil has helped myself and family for years. He is always extremely responsive, professional and kind. I have recommended him in the past and will con Neil has helped myself and family for years. He is always extremely responsive, professional and kind. I have recommended him in the past and will continue to do so if the opportunity arises in the future. More
Pain Free Leasing My last car was coming off a lease, and someone recommended that I go to Glen Toyota. I wasn't sure if I should buy a used vehicle or lease again. A My last car was coming off a lease, and someone recommended that I go to Glen Toyota. I wasn't sure if I should buy a used vehicle or lease again. After talking to the folks at Glen Toyota, they helped me break make the right decision for me. This was by far is the best experience in car dealerships that I've had. The process was painless. Everyone worked together to make sure all my needs were met. Whether you are looking to buy new, used, or even lease a vehicle, Glen Toyota is the place to go. More
RAV4 xle Neil at glen Toyota provided outstanding service!!! This is our third car lease with Neil from Glen Toyota. Thank you for giving us great price!!! Wil Neil at glen Toyota provided outstanding service!!! This is our third car lease with Neil from Glen Toyota. Thank you for giving us great price!!! Will definitely be back! More
Expensive and bizarre.handling of job The alternator replacement was $50 more than the very highest estimate for this specific repair on this make and model. It was higher than the price The alternator replacement was $50 more than the very highest estimate for this specific repair on this make and model. It was higher than the price I authorized. I texted several times for an invoice quote and received no reply for 4.5 hours until after the repair was done! The car was delivered with a cosmetic cap removed unprofessionally from the dashboard. It looked like it was chiseled out with a screwdriver. My daughter found it on the floorboards of the car in a mangled state. I have no idea why it was removed and why it was ruined and left on the floor of the car. Nobody at Glen cares to address the matter. I do not plan on having my cars.serviced at Glen anymore. I will take them to private mechanics. Warranties.were never honored anyway and recalls never followed through. I do not feel like your place is on the level. More
Excellent very friendly and knows product will buy more 🚗 Very friendly and will buy more cars from them and they knows there product and good deals and I will tell friends to buy cars from them Very friendly and will buy more cars from them and they knows there product and good deals and I will tell friends to buy cars from them More
Timely and Efficiently Timely and Efficient service of my vehicle. Still under warranty so Idk about pricing. Complimentary refreshments, pleasant waiting area, clean restro Timely and Efficient service of my vehicle. Still under warranty so Idk about pricing. Complimentary refreshments, pleasant waiting area, clean restroom area, and helpful attendants. More
Terrible Waited 10 minutes before salesperson was assigned to me, even though there were a number of salespersons available. I was going to leave as I hate poo Waited 10 minutes before salesperson was assigned to me, even though there were a number of salespersons available. I was going to leave as I hate poor service. I think they saw a 62 year old black guy dressed causally and didn't give me a 2nd thought. Also salesperson offered us new floor mats and then said no. Told his mgr who said salesperson could pay out of their pocket instead of at least offering a deal. We purchase the vehicle and it only had fuel for 87 miles. We just purchased a vehicle and had to buy gas to get home. Dealership should train their staff to treat all potential customers with respect, as they do in the service department. More
Very polite and effective. Car was serviced on time.and Service area was clean. Car was serviced on time and any questions I had were politely answered. The experience was easy as was making the appointment Service area was clean. Car was serviced on time and any questions I had were politely answered. The experience was easy as was making the appointment More
Regular Maintenance May 15 Glen Toyota did a quality job of servicing my Highlander. I made an early morning appointment that I could not get to on time, so they accommodated m Glen Toyota did a quality job of servicing my Highlander. I made an early morning appointment that I could not get to on time, so they accommodated me later in the day. They kept me updated on progress & discussed recommended maintenance procedures. A couple of days later my tire inflation warning light illuminated & they told me to come right back in to get the car checked out. They discovered a nail in one of my tires that had obviously been acquired in the time since the maintenance appointment & patched up my tire for no charge. Overall, they handled every situation well. More