Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Glen Toyota
Fair Lawn, NJ
4,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,132 Reviews of Glen Toyota
July 22, 2018
Outstanding service Very well pleased with the ambiance of the service waiting room, and more than pleased with the service personnel. I particularly appreciate that they Very well pleased with the ambiance of the service waiting room, and more than pleased with the service personnel. I particularly appreciate that they return a clean freshly washed car. More
by WOLFE1936
Verified CustomerEmployees Worked With
Bruce Rosales
July 22, 2018
Problem with battery and alternator I came in to replace the battery or alternator because two other places told me I had a problem with both of them I scheduled an appointment and cam I came in to replace the battery or alternator because two other places told me I had a problem with both of them I scheduled an appointment and came in and right away was greeted warmly by an associate. Before I left the associates told me to wait in the waiting area and they would run a series of test to make sure what the actual problem was. I enjoyed a cup of coffee and waited for the test to be completed. The manager came back within 20 minutes and explained that my car had no problems. I was so happy I didn't have to spend money on something I didn't need. Thank you for everyone's help More
by NBUKACZ
Employees Worked With
Bob Baran, Bruce Rosales, Andrew Parneros
July 21, 2018
Amazin service by Bruce Very happy with the way Bruce resolved my problem. He was very friendly, professional and polite. I'm very glad Bruce helped me with my problem. Very happy with the way Bruce resolved my problem. He was very friendly, professional and polite. I'm very glad Bruce helped me with my problem. More
by AnabelM
Employees Worked With
Bruce Rosales
July 21, 2018
The bagels were amazing!! Very organized service Dept. When we. Allred they asked us to drop of FJ explained what he is wrong they did not hesitate to give us a work up & price. Excellent service toyota. When we. Allred they asked us to drop of FJ explained what he is wrong they did not hesitate to give us a work up & price. Excellent service toyota. More
by TAG982003
Employees Worked With
Ryan Christensen
July 21, 2018
20,000mile check Amenities and waiting area is comfortable and inviting. Service people are on top of every move made on my car while I waited. And explained details d Amenities and waiting area is comfortable and inviting. Service people are on top of every move made on my car while I waited. And explained details do there were no surprises. Staff is extremely cordial. I have absolutely no qualms about getting my car serviced at this dealer and actually enjoy the quiet time while I am waiting with a cup of your cappuccino knowing my car is in good hands. More
by elissag1102
Employees Worked With
John Kraiza
July 21, 2018
I’ve had a long term relationship for a reason Working with Glen Toyota Service Center has always been a pleasure. They let me know the cost and how long repairs will take. They work hard to accomm Working with Glen Toyota Service Center has always been a pleasure. They let me know the cost and how long repairs will take. They work hard to accommodate me and are courteous and professional. More
by IRISHBOY90
Employees Worked With
Bruce Rosales
July 20, 2018
Great service I sought out Glen Toyota as a follow-up to less than stellar service received at another dealership. The new facility is great and the staff was extr I sought out Glen Toyota as a follow-up to less than stellar service received at another dealership. The new facility is great and the staff was extremely accommodating and very customer service oriented. Rather than waiting more than a week for an appointment I was able to have my issues settled within 48 hours. I greatly appreciated the attention to detail and Ryan and the technician who actually worked on my vehicle were extremely proactive which I greatly appreciated. More
by GMCMAHON98
Employees Worked With
Ryan Christensen
July 20, 2018
A Pleasant Experience Quick and painless. Good job. I'll be back again for my next service. Waiting area was comfortable and well appointed. All staff were courteous and pr Quick and painless. Good job. I'll be back again for my next service. Waiting area was comfortable and well appointed. All staff were courteous and professional. More
by danboin123
Employees Worked With
Nicole Willis, Bruce Rosales, Ryan Christensen, Andrew Parneros, Natalie Paulino
July 20, 2018
Service My vehicle came in for a a recall about the undercarriage spray however upon inspection the technicians decided that my truck showed no signs of rust My vehicle came in for a a recall about the undercarriage spray however upon inspection the technicians decided that my truck showed no signs of rust and they opted not to spray the undercarriage I also went in for a tire change or oil change and tire rotation and driving the vehicle off the lot I noticed that the car pull to the left now I know it I know somebody drives it after they do after they do service on a vehicle they didn't notice that my trucks pulling to the left? I should have got called up or texted mediately and give me the option of a front end alignment the customer shouldn't find out there's something wrong with a vehicle when he's on the main Highway? now I'm going up to take time off from work and make another visit to do a front end alignment or I bring my truck elsewhere and give the business to somebody else More
by gpd_322
Employees Worked With
Nicole Willis
July 20, 2018
Great customer service Great customer service no waiting knowledgeable I was very satisfied. Returned phone call promptly with answers to my questions. Steve knew what I wa Great customer service no waiting knowledgeable I was very satisfied. Returned phone call promptly with answers to my questions. Steve knew what I was looking for and gave me no pressure. More
by DOTSURG
Employees Worked With
Sam, Steve Bawiec
