
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Disappointed I have an issue with my Sienna that the sliding doors sometimes don't close. They close approximately 3/4 of the way and then open. I then have to m I have an issue with my Sienna that the sliding doors sometimes don't close. They close approximately 3/4 of the way and then open. I then have to manually close the door. I brought it to Glen Toyota and Bruce (service writer) observed the issue. They replaced the hinge to the driver's side sliding door and ordered one for the passenger door. The delivery of the second hinge was delayed several times and I told Bruce that I was moving and gave him my cell phone number. I never received a call and did not bother following it up with Bruce. That's the difference between good service and poor service, and the reason for the poor rating. I am not blaming Bruce for the issue with the sliding door or the delay in receiving the part, just the fact of no follow up phone call. More
Good experience Taking a vehicle for repair isn’t on my list of fun things, but Glen Toyota makes it easy. The service facility is first class and the service staff i Taking a vehicle for repair isn’t on my list of fun things, but Glen Toyota makes it easy. The service facility is first class and the service staff is friendly. More
Excellent The staff is friendly and provide great service! I have been a loyal customer since 2014, and plan to continue for the rest of my years! The staff is friendly and provide great service! I have been a loyal customer since 2014, and plan to continue for the rest of my years! More
Friendly service Great people good deals good sales man this is the right place to go to I got good trade for my old car frankly great service thank you. Great people good deals good sales man this is the right place to go to I got good trade for my old car frankly great service thank you. More
oil change Came in for an oil change and everything went well. It took a little longer than last time which was the fastest oil change I ever had. Friendly emplo Came in for an oil change and everything went well. It took a little longer than last time which was the fastest oil change I ever had. Friendly employees. More
Highlander Lease Ask for Neil, and he’ll take care of you. Great solo test drive. I appreciated the ability to communicate via text and e-mail. They found my vehicle a Ask for Neil, and he’ll take care of you. Great solo test drive. I appreciated the ability to communicate via text and e-mail. They found my vehicle and brought it in from another NJ dealership. More
Good Service Good customer service. Good work. Good vehicle. Good experience. I like the friendly athmosphere and personnel. The lease of the car was quick fast a Good customer service. Good work. Good vehicle. Good experience. I like the friendly athmosphere and personnel. The lease of the car was quick fast and easy. More
Fast service From the moment I got to the service center I was greeted right away. The staff were very friendly and answered all of my questions. The waiting room From the moment I got to the service center I was greeted right away. The staff were very friendly and answered all of my questions. The waiting room was very clean. In the morning they have bagels and hot drinks available for you while you wait. The overall wait time wasn’t very long. I would definitely recommend this service center to anyone who has a Toyota. More
Dolan Toyota Camry Friendly and prompt service, plus bagels and coffee! Their service is first rate! We were in and out quickly. And when I asked them tonput air in Friendly and prompt service, plus bagels and coffee! Their service is first rate! We were in and out quickly. And when I asked them tonput air in my Sequoia tires, they put it through the car wash too. Nicole was especially helpful! More
great honest service Made recommendation to replace windshield wipers and take care of dirty filters. Recommended tire replacement in mid December. General inspection and Made recommendation to replace windshield wipers and take care of dirty filters. Recommended tire replacement in mid December. General inspection and tire rotation. Thank you. More