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Glen Toyota

Fair Lawn, NJ

4.6
4,132 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,132 Reviews of Glen Toyota

July 26, 2020

Bruce Rosales is a great professional and the team always does great work Very satisfied and highly recommend the sales and service staff at Glen Toyota More

by EM
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
Jul 29, 2020 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 26, 2020

Toyota repaired d/s front door look - plastic edge around frt d/s & ps inside latch cracked but functional. When I picked up car the d/s latch missing so I cant open door from inside. Only got an estimate fo More

by jbrad764
Recommend Dealer
No
Employees Worked With
Nick Lahr
Jul 29, 2020 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

July 25, 2020

The only dealer I would go to for service. Good work at a fair price. staff is professional, knowledgeable and courteous. I highly recommend this dealer for service. More

by frankj98
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales, Ryan Christensen, William Hughes, Richard Jennings
July 25, 2020

This is my fourth time going to get my car services and every time my car goes in it comes out worse. I will be calling. More

by Makee
Recommend Dealer
No
Employees Worked With
Jason Forkins, Bruce Rosales
Jul 29, 2020 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

July 23, 2020

Service experience is very detailed, professional, clear, & gives the customer a visual understanding of their vehicle, if any other services are needed, required, or recommended. I didn't expect to pay misc More

by Mz BadAzz Marie
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
Jul 29, 2020 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

July 23, 2020

Very disrespectful. Walked in and out in 5 min. The salesman started to calling me “buddy” while trying to correct me without trying to explain. Also didn’t even try to recommend me to other products w More

by Tommy
Recommend Dealer
No
Employees Worked With
Darluis Cruz
Jul 29, 2020 -

Glen Toyota responded

Hi, Thanks for your feedback. However there is no record in our system of you ever being in our showroom or service department under this name. I would love to help you and discuss. Please call me at 201-791-3800 ext 203. Rob D GM

Jul 29, 2020 -

Tommy responded

There is no record of me being there because your salesperson didn’t even bother taking down my information. Instead, he insulted me and laughed at me when I gave him my budget. Pls read what I wrote, I went to DCH Honda and picked up a new car the next day so I won’t waste my time calling you.

July 22, 2020

Wonderful Service - New Car! It was such a wonderful place to go and have great help getting set up for a new car. Neil is the best and was awesome with all of his help. The car More

by CINDYLINDEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, John Kraiza, Neil Dimaso
Jul 29, 2020 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 22, 2020

Courteous, thorough, convenient. Been to the service department before, always great. Also bought the car there and it has been a terrific 4 years so far More

by GLENV0
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
July 21, 2020

The process was quick and the COVID guidance was being followed. The service manger was nice and professional. I would recommend the service center and the dealership. More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Jul 21, 2020 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 18, 2020

Great job— keep up the great work -always bring my sons escape there for service. Free wash and car is always repaired and back the same day More

by jsb7140
Recommend Dealer
Yes
Employees Worked With
Michael Finn, John Kraiza, Bob Baran, Joe Esposito, Jeff Braunstein, Jonathan Handelsman, Jason Forkins, Bruce Rosales, Genaro Rosario, Paul Cimillo
Jul 21, 2020 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

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