
Glen Toyota
Fair Lawn, NJ
Filter Reviews by Keyword
By Type
4,132 Reviews of Glen Toyota
Went to dealership to verify replacement of battery still under Toyota warranty.Had to "fight" for warranty- service wanted a receipt? yet battery has a sticker of installed date and was purchased at their d under Toyota warranty.Had to "fight" for warranty- service wanted a receipt? yet battery has a sticker of installed date and was purchased at their dealership. Saw car in service area and before 10am tech drove it back to front. I waited to be called and after 15minutes went to service area. Advisor stated he did not do the invoice yet. Did not finish until 10:30 -unnecessary waste of MY time. More
Easy to make an appointment, friendly staff, quick turn around time and a comfortable waiting area. Everyone wore masks, the facilities seemed immaculate and there was sanitizer readily available. around time and a comfortable waiting area. Everyone wore masks, the facilities seemed immaculate and there was sanitizer readily available. More
Great service, highly recommended and will use it again. They clean my car after service perfectly, friendly staff, waiting area is good with social distancing. They clean my car after service perfectly, friendly staff, waiting area is good with social distancing. More
Great experience working with Neil. Made the easy and simple. Took care of everything...QUICKLY. HAD car in 2 hours. Would definitely rcommend Neil.and this Toyota dealer to family and friends simple. Took care of everything...QUICKLY. HAD car in 2 hours. Would definitely rcommend Neil.and this Toyota dealer to family and friends More
Good Customer Service! Very quick and efficient! My salesman got right to the point, which was very appreciated. Everything was explained and very easy to understand! Thank you! salesman got right to the point, which was very appreciated. Everything was explained and very easy to understand! Thank you! More
Overall we were pleased with your service. However, when we came to finalize our lease it took a very long time. Even though we had an appointment with your sales person he was servicing another client at t we came to finalize our lease it took a very long time. Even though we had an appointment with your sales person he was servicing another client at the same time. It took over 2 hours to complete processing our paperwork. Had he known that there was another customer with him he should have called us to change our appoint time. Stuart and Lillie Mentzel More
From the first contact with Jonathan at Internet Sales to Tom on the floor and service to finally Mike at Payment this was the easiest, smoothest, and best price car purchasing experience! I wanted to find “ Tom on the floor and service to finally Mike at Payment this was the easiest, smoothest, and best price car purchasing experience! I wanted to find “THE” right car in stock at the BEST price and Glen Toyota delivered at every step! Thank you team at Glen Toyota!! More
I have used them for 15 years! Always good service. Occasional long weights on the phone, or occasional weights at the service department. But overall very easy to deal with. Occasional long weights on the phone, or occasional weights at the service department. But overall very easy to deal with. More
Rich Morales is amazing and very helpful taking over for my retired salesmen! I really enjoyed my purchase and it was a pleasant experience indeed. my retired salesmen! I really enjoyed my purchase and it was a pleasant experience indeed. More