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Glen Toyota

Fair Lawn, NJ

4.6
4,132 Reviews
Call Dealership (201) 791-3800
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23-07 Maple Ave

Fair Lawn, NJ

07410

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4,132 Reviews of Glen Toyota

September 11, 2020

I was ok with the service! Not happy picking up my car and it smelled like gas in the whole inside ! Brand new car ! Not happy More

by dgoree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Christensen
Report | Print
September 10, 2020

Excellent sales team! Niel and Mike were very helpful, informative and friendly. Also, this dealership prides itself on selling high quality vehicles and their prices are reasonable. More

by Sil
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Neil Dimaso
Report | Print
September 10, 2020

The salesman Jonny Cruz was very helpful. At the end I was charged for 1 payment for the car and I was told that the first payment will be in 30 days. More

by GIOVANNI.GASCOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Jonathan Handelsman, Ryan Christensen, Genaro Rosario, Johnny Cruz
Report | Print
Sep 14, 2020 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

September 10, 2020

You have a good team work and always Bruce Rosales give us the best, he is an honest and kind guy. We are confident about Glen Toyota Service More

by Lidia Meiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
Report | Print
September 08, 2020

John Doyle #1 sales person.Co operative knowledgeable John Doyle #1 sales person. Co operative knowledgeable efficient👏🏼👏🏼👏🏼 Pleasant personality We needed little more breakin the price.this was o More

by THEBRIDGENEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doyle
Report | Print
Sep 14, 2020 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

September 07, 2020

I was very happy with my experience at Glen Toyota. My sales representative was very helpful and knowledgeable. The location was clean, the employees all wore masks, and hand sanitizer was available. More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran, Jayson Mota-Herrera
Report | Print
Sep 14, 2020 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

September 06, 2020

Arduous experience. Took 5+ hours. Kept changing price, adding charges. Had to agree to service plan just to get out. 8th car, worst dealer ever. More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Michael Finn, Bob Baran
Report | Print
Sep 15, 2020 -

Glen Toyota responded

Hi, Thanks for your feedback. However I can not pull information based on the username used here to ascertain what transpired. Our records show that its is not plausible that both Bob Baran and Mike Finn were involved in the same transaction. .I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

September 04, 2020

Always good and honest service and sales. I own two Avalons, a 2015 preowned and a 2017 purchased new. Both run excellently because of the service I receive from the Service. Team. More

by EFXMCCABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales, Ryan Christensen, William Hughes
Report | Print
September 04, 2020

Friendly and helpful Service staff.Very clean service drive. I was greeted promptly. My car was ready when promised and they washed it Highly recommend. More

by RSACHER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
Report | Print
Sep 14, 2020 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

September 04, 2020

All went well as expected.the workers were friendly and efficient. They ordered a new steering wheel as the one in my car is defective More

by CAROLKLING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Report | Print
Sep 07, 2020 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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