
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Tires were expensive. Cost for alignment & oil change was reasonable . Bruce R was great- pleasant, helpful, did what he said he was going to do when he said he was going to do it. I would be pleased to work reasonable . Bruce R was great- pleasant, helpful, did what he said he was going to do when he said he was going to do it. I would be pleased to work with him again More
My standard service appointment went smooth. Was please with service. Not to happy about the 25 word minimum review I have to complete. perhaps you can shorten it in the future with service. Not to happy about the 25 word minimum review I have to complete. perhaps you can shorten it in the future More
From the first time, the service station opened in this place I became a very happy customer - service, location, quality, price. Love you, guys. I advise all my Toyota and Lexus friends to use this statio place I became a very happy customer - service, location, quality, price. Love you, guys. I advise all my Toyota and Lexus friends to use this station. My brother came from Queens, New York to service his Lexus and was impressed by quality and price. More
First experience on getting a leased car and it was great. They answered all my questions and/or any concerns about the car’s information. great. They answered all my questions and/or any concerns about the car’s information. More
Salesman went above & beyond helping set up my phone & echo auto which was important to me I wanted a specific color & my salesman was able to find it for me He also took care of getting the blind spot echo auto which was important to me I wanted a specific color & my salesman was able to find it for me He also took care of getting the blind spot installed as we couldn’t find a car with it All in all he was able to accommodate me for my wish list More
The service department lacks enthusiasm for their jobs. I received terrible service and had to go back the next day and ask for the service manager to correct the problem. He was very nice and fixed what was received terrible service and had to go back the next day and ask for the service manager to correct the problem. He was very nice and fixed what wasn't done the day before. Unfortunately, his employees do not have his passion for their jobs. These employees have a nice place to work and a good company to work for. A lot of them should be replaced, there are a lot of unemployed people with great attitudes that would appreciate working for Toyota. More
I had to wait 1.5 hours to drop me off at home. I called day before to drop me off at home 8 am, most of the car service agency in the area provide drop off home service or lyft ride home. Usually it is go day before to drop me off at home 8 am, most of the car service agency in the area provide drop off home service or lyft ride home. Usually it is good but money you charge us ,you should provide prompt service. Also ther is no coffee service anymore. Next time I might not come and just go to local peoboys or minke which they charge less around $50 for full synthetic oil change being a uber driver. Overall I had bad experience last time. Even person charged me 1100 instead of 110 , which I checked called and he corrected. More
Tom Di Stefan helped me through process of turning in my Nissan lease and getting a Toyota lease He was professional, attentive and caring. After eight leases with Nissan, it was time to change. Glen Toy Nissan lease and getting a Toyota lease He was professional, attentive and caring. After eight leases with Nissan, it was time to change. Glen Toyota is convenient and a pleasure to deal with. More
ATTN: New car shoppers. This poor rating ONLY pertains to shopping experience. Don't bother shopping at Glen Toyota if you're looking for great deal. I've shopped many new vehicles in my day and know the Toy shopping experience. Don't bother shopping at Glen Toyota if you're looking for great deal. I've shopped many new vehicles in my day and know the Toyota Invoice+Holdback #'s. I found 6 Dealers that had the new Model year (2021) car I was looking for 'In Stock', including Glen Toyota, which was the only one that didn't offer any Dealer discount aside the rebate that is already mine from Toyota. Each of the other Dealers I was working with quoted discounts of $1,000 to $1,650 NOT including the rebate. After reaching out to me on 4 different occasions, Glen Toyota Sales staff failed to offer any discount from MSRP each time. It was a disappointing shopping experience to include Glen Toyota as one of my choices to do business with. They obviously want to reap 100% of the markup on the too many naive Buyers out there, which is fine - I get it that's their way of doing business and obvious policy, but it's just not my policy to overpay either. I always look at it in the way that a Dealer that offers greater discounts as a sacrifice will make up for it on me on the Service end where the price isn't negotiable. The Dealer I made my purchase with this past week, not only offered the highest Dealer discount, but one of the best that I've purchased from before. Sorry to say to Sales persons and Owner at Glen Toyota, but you lost out on one of my favorable Google Local Guide Dealerrater reviews had I purchased from you at a competitive savings. To savvy shoppers, skip past Glen Toyota and get your quotes from the others at a substantial savings - you'll see what I'm talking about right away! More