
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Well knowledgeable friendly courteous staff my time there was comfortable and quick. They also provided me with a loaner car so I can get some chores done. was comfortable and quick. They also provided me with a loaner car so I can get some chores done. More
My favorite dealer of all. They are very efficient and friendly. I have not had any single incident of disappointments with them. The service people are also very effective and knowledgeable. friendly. I have not had any single incident of disappointments with them. The service people are also very effective and knowledgeable. More
It took so long for my car being in car wash!!! I was timing in where it was displayed stating that my car was entering car wash. Half hour?!? Had to ask advisor what was taking so long 👎🏻 timing in where it was displayed stating that my car was entering car wash. Half hour?!? Had to ask advisor what was taking so long 👎🏻 More
This was a disappointing visit, and unlike the usual This was a disappointing visit, and unlike the usual positive experience. Glen Toyota should have repaired my tire free of charge because it was stil This was a disappointing visit, and unlike the usual positive experience. Glen Toyota should have repaired my tire free of charge because it was still covered by a road hazard warranty. Instead I was charged $250. I have since found my receipt from when I replaced all 4 tires, which was within the warranty period. I called and texted the advisors at Glen Toyota at least 5 times asking to return my call and refund my payment, and I haven’t received a single call from Glen Toyota. I still think this shop does good work, but I will think twice before returning there. Very poor service this time around. More
Glen Toyota is always a pleasure doing business with. They are attentive, helpful and always willing to go above and beyond for there customers! Especially Richard Morales. Very professional as well. They are attentive, helpful and always willing to go above and beyond for there customers! Especially Richard Morales. Very professional as well. More
in the past, I always considered the service at Toyota to be top tier. My wife has a Ford and until recently the level of service their was way under par. This recent service experience was not up to the h be top tier. My wife has a Ford and until recently the level of service their was way under par. This recent service experience was not up to the higher standards I received in the past primarily because , I could not reach the service department by phone several times necessitating me to leave a voicemail twice which was never returned. I was not given any update on the condition of my my repair after the green light to go forward with a lot more changes than I had anticipated but agreed to. The car was there for 2 full days and I felt lucky to be able to get it at the very end of day 2 More
Great staff, easy to work with. Made the whole experience easy and painless. My family has been going to Glen Toyota since the late 70’s! easy and painless. My family has been going to Glen Toyota since the late 70’s! More
We loved working with Richard. He was attentive and not pushy. He greeted us when we arrived and was patient with us. He answered all our questions. He took the time to sit with us in the vehicle and show pushy. He greeted us when we arrived and was patient with us. He answered all our questions. He took the time to sit with us in the vehicle and show us the different options that were available. The only thing that I didn’t like about the experience was that they were going to charge me way too much for my lease payments. The only reason that I received the payment that I did was because another dealer had already quoted me that payment. Other than that the experience was great. More
Your prices are higher then any other Toyota around. They are also different from worker to worker. Also there was no car wash, no one vacuumed. are also different from worker to worker. Also there was no car wash, no one vacuumed. More