
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
ANOTHER GREAT EXPERIENCE! We have been dealing with Tom distefano for many,many years now. Service dept is equally Awesome! Jason does a great job there making sure the customer is cared for. distefano for many,many years now. Service dept is equally Awesome! Jason does a great job there making sure the customer is cared for. More
I took RAV 4 there over year ago for paint recall. They took pics & said to wait for approval. I called through out year several X. Was told no approval yet. I work in healthcare & need my vehicle I’m good took pics & said to wait for approval. I called through out year several X. Was told no approval yet. I work in healthcare & need my vehicle I’m good repair Icallex again 1 no. ago & Tatiana heard my situation. She booked car for service next day. Thank you for your efforts Tatiana & Bruce! Don’t know why this had to take a year. I have More
My service advisor, Freddy Padilla, was great. He My service advisor, Freddy Padilla, was great. He welcomed me when I arrived and quickly got my car into the service area. He took me to the waiti My service advisor, Freddy Padilla, was great. He welcomed me when I arrived and quickly got my car into the service area. He took me to the waiting area where I waited for my car. When the service on my car was completed, Mr Padilla reviewed the paperwork with me explaining everything that was done. He also reminded me about future service requirements ie: at 25,000 miles, etc. This was my first visit to your service center and I will definitely return the next time my car needs service. More
Amazing people, Amazing service, so happy with my Toyota Camry, 2020 can't compare with others dealership, i will recommend Glen Toyota to my frieds and family Camry, 2020 can't compare with others dealership, i will recommend Glen Toyota to my frieds and family More
Very nice staff and service. It took 2 hours for a routine oil change and inspection. Thought it was a bit long to wait that I had an appointment routine oil change and inspection. Thought it was a bit long to wait that I had an appointment More
I never get coupons from Glen Toyota. Had front drums done and oil change. Prestige Toyota sent me a coupon today for $100 off brakes and $50 off oil change. Next time i will go there for discount. done and oil change. Prestige Toyota sent me a coupon today for $100 off brakes and $50 off oil change. Next time i will go there for discount. More
Very bad communication skills between customer service (phone) employees and the service department. This is the second time I’ve had to bring my vehicle in a month and a half for the same problem, and I (phone) employees and the service department. This is the second time I’ve had to bring my vehicle in a month and a half for the same problem, and I left feeling unsatisfied with the work done. I won’t be returning there, after many years of taking all my vehicles there. In fact, I will most likely switch to another vehicle brand. Please know that Both shuttle drivers were professional and kind. Keep up the great work. More
Had a great experience Car was serviced in a timely Had a great experience Car was serviced in a timely manner and price was very reasonable Will definitely refer friends and family to this center Had a great experience Car was serviced in a timely manner and price was very reasonable Will definitely refer friends and family to this center More
The service department is top notch. Professional, cordial and accommodating. The communication is open, informative and free of surprises. The technicians perform to a high level and the attention cordial and accommodating. The communication is open, informative and free of surprises. The technicians perform to a high level and the attention of detail is outstanding. Highly recommended More
Good quality of work, friendly environment, comfortable waiting area, well communication of issues, this is my second car purchased from Glen Toyota. Keep up the good work! waiting area, well communication of issues, this is my second car purchased from Glen Toyota. Keep up the good work! More