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Glen Toyota

Fair Lawn, NJ

4.6
4,131 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,131 Reviews of Glen Toyota

April 18, 2021

Estamos muy complacidos con el servicio al cliente .todo fue claro en la negociación. En comparación de otros leaders de las cuales no quedamos satisfechos More

by NELSONROCKERFELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Prado
Apr 21, 2021 -

Glen Toyota responded

¡Gracias! Nos sentimos honrados por sus increíbles comentarios y apreciamos su negocio. Nuestro personal está presionando para proporcionar una experiencia positiva y segura para todos nuestros clientes durante estos tiempos difíciles. ¡Esperamos verlos en el futuro! ¡Mantenerse a salvo! Rob D GM

April 18, 2021

My transaction went very smoothly from start to finish. My salesman Neil explained everything and was a pleasure to do business with. I would definitely recommend him. More

by MCSHARP34
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Neil Dimaso
Jun 22, 2021 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

April 16, 2021

The building is clean and safe and filled with friendly, trustworthy, honest staff. I would recommend them to anyone who needs their car fixed, every time! More

by JFORKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Forkins, Bruce Rosales
Apr 28, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 16, 2021

Definitely great service and help on the ball to get plates and registration always willing to help and figuring out how the car is been More

by Luigimarota21@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacobsen
Apr 28, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 16, 2021

The service provided was fine and the folks were courteous. However, the final charge was more than double what I was initially quoted over the phone. More

by Corolla 2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Rosales
Apr 24, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

April 15, 2021

After visiting 9 dealers , 5 were Toyota I chose Glenn Toyota they had the Highlander with the equipment I wanted. Others were too pushy or would not sit and negotiate, it was take it or leave it. BTW I a More

by CAPTAINKNARF
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Albert Chak
Apr 20, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 15, 2021

I was a bit disappointed with Nick and the lady transferring calls. I called Nick at 11am day after dropping off and was told he was on the phone and would be given the message that I called. Whe More

by VITA.M.RAUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales, Nick Lahr
Apr 24, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

April 15, 2021

Instead of honestly explaining that only 1 manufaturer's Instead of honestly explaining that only 1 manufaturer's rebate is available, they tricked me that they applied 2 rebates.I found it after signing fi More

by ARTC2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Prado
Apr 20, 2021 -

Glen Toyota responded

Sir, Again thanks for the feedback. You did recieve all rebates that were availble when you lease through TFS. You can keep posting and I will keep stating thte facts that Customer Cash rebate can not be utilized with a lease through TFS. Thanks again for your business. Stay safe Rob D GM

April 15, 2021

Service was prompt, friendly and excellent work When I Service was prompt, friendly and excellent work When I asked for a service appointment I was given the date and time that I wanted and the work was More

by taxman15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Morales, Nick Lahr
Apr 20, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 14, 2021

For two years no one could figure out what was wrong with my car. Within two hours Tom at Glen Toyota fixed it. Waiting room was comfortable and the staff was courteous. Thanks for the great service! More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
Apr 20, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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