Glen Toyota
Fair Lawn, NJ
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4,131 Reviews of Glen Toyota
Estamos muy complacidos con el servicio al cliente .todo fue claro en la negociación. En comparación de otros leaders de las cuales no quedamos satisfechos fue claro en la negociación. En comparación de otros leaders de las cuales no quedamos satisfechos More
My transaction went very smoothly from start to finish. My salesman Neil explained everything and was a pleasure to do business with. I would definitely recommend him. My salesman Neil explained everything and was a pleasure to do business with. I would definitely recommend him. More
The building is clean and safe and filled with friendly, trustworthy, honest staff. I would recommend them to anyone who needs their car fixed, every time! trustworthy, honest staff. I would recommend them to anyone who needs their car fixed, every time! More
Definitely great service and help on the ball to get plates and registration always willing to help and figuring out how the car is been plates and registration always willing to help and figuring out how the car is been More
The service provided was fine and the folks were courteous. However, the final charge was more than double what I was initially quoted over the phone. courteous. However, the final charge was more than double what I was initially quoted over the phone. More
After visiting 9 dealers , 5 were Toyota I chose Glenn Toyota they had the Highlander with the equipment I wanted. Others were too pushy or would not sit and negotiate, it was take it or leave it. BTW I a Toyota they had the Highlander with the equipment I wanted. Others were too pushy or would not sit and negotiate, it was take it or leave it. BTW I am 100% pleased with my 2021 Highlander. More
I was a bit disappointed with Nick and the lady transferring calls. I called Nick at 11am day after dropping off and was told he was on the phone and would be given the message that I called. Whe transferring calls. I called Nick at 11am day after dropping off and was told he was on the phone and would be given the message that I called. When I didn't get a callback I called again about 1:30pm and he was at lunch so I left a VM. Finally got a callback that care would be ready next day around noon. The next day I called again around 1pm to see what was happening and woman who answered phone said Nick was out and I'll have to wait till he gets back. I asked to the manager or someone else and was put on hold for over 5 mins and then phone was picked up and hung up. I called back again and got Bruce who was very helpful and said he was doing paperwork and to come on in. I've dealt with Bruce before and always found him helpful and friendly. More
Instead of honestly explaining that only 1 manufaturer's Instead of honestly explaining that only 1 manufaturer's rebate is available, they tricked me that they applied 2 rebates.I found it after signing fi Instead of honestly explaining that only 1 manufaturer's rebate is available, they tricked me that they applied 2 rebates.I found it after signing final lease documents with Finance Mgr. GLEN TOYOTA clearly took advantage of my kindness. More
Service was prompt, friendly and excellent work When I Service was prompt, friendly and excellent work When I asked for a service appointment I was given the date and time that I wanted and the work was Service was prompt, friendly and excellent work When I asked for a service appointment I was given the date and time that I wanted and the work was done in a reasonable time span. All people that I dealt with were friendly and courteous More
For two years no one could figure out what was wrong with my car. Within two hours Tom at Glen Toyota fixed it. Waiting room was comfortable and the staff was courteous. Thanks for the great service! my car. Within two hours Tom at Glen Toyota fixed it. Waiting room was comfortable and the staff was courteous. Thanks for the great service! More