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Glen Toyota

Fair Lawn, NJ

4.6
4,131 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,131 Reviews of Glen Toyota

April 26, 2021

Great experience with Glen Toyota. Tom Jacobsen took care of us. Very happy with my new Camry. I would definitely recommend this dealer if you are looking for a Toyota. More

by Scottdk1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran, Tom Jacobsen, Jennifer Ayuso
May 11, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 26, 2021

They don’t know how to do the job properly. I did service For a recall of my rav 4 and end up with other problems after their work. Now I have to spend my time and effort for another day to fix th More

by renjik1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bruce Rosales
Apr 27, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

April 25, 2021

Sales person, Jorge Prado, was very helpful and especially courteous Everything was quite efficiently handled when we came to pick-up our new car, including going over the car special options. More

by DUKESN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Jorge Prado
May 12, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 25, 2021

I liked the process . Everything went snoothly.The I liked the process . Everything went snoothly. The salesman was excellent and without pressure but very effective. The finance dept was excellent as More

by BARAHEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Joe Esposito, Rich Morales, Jennifer Ayuso
Apr 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

I brought my car to the dealership with an annoying problem. They were able to solve the problem. The waiting time period was not too long to retrieve my car after the technician finished working on it More

by Mbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
Apr 24, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

Service has gone down hill since the last time I came to Glen Toyota. Took almost 5 hours for just an oil change. Worked with Freddy in the service department. Service representative was not friendly and ca More

by Camry21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy
Apr 24, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

April 22, 2021

We had some problems with setting brakes pedal to right pressure but it was resolved. TRD parts were nicly installed. Very professional approach, great service amazing loaners policy. Definitely recomende More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whole crew working on my FJ instsling TRD parts, Bruce Rosales
Apr 27, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

The folks at the repair shop are very knowledgeable, courteous, well groomed and prompt. No issue is unsolvable and there is always time to fit you into the schedule. More

by Jajg0000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hughes
Jun 22, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

Employees were very courteous and knowledgeable. I was informed by Nick that he would call me when the car was done and he did. They also provided me with a loaner car which is very convenient for me. More

by PHEALY41
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 22, 2021

Very efficient, friendly and respectful. They had my car ready, they lended me a car, no charge. They wash my car it was impecable and all fix, I am very happy with the service! Thank you More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales, Ryan Christensen, William Hughes, Richard Jennings, Nick Lahr
May 18, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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