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Glen Toyota

Fair Lawn, NJ

4.6
4,132 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,132 Reviews of Glen Toyota

July 23, 2021

The service was quick and painless. Everything was done and covered by our agreement. Everyone was nice and the area to wait for my car was above average. More

by Gershkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales, William Hughes, Richard Jennings, Nick Lahr, Freddy Padilla
Jul 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 23, 2021

Efficient, professional, organized. I recommend this dealership to anyone who is in the market for a new Toyota. I hope to buy my next car there, too. More

by Viola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Chak
Jul 26, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

July 22, 2021

The only problem was I waited 1 1/2 hrs for a valet to get my car and your survey became very annoying needing to More

by Chas72149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Jul 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 22, 2021

Update: Tim at Glen Toyota offered to have my car detailed after a bag of trash was mistakenly left in my backseat. I so appreciated the thoughtful gesture, and the detailing was lovely. Thank you fo More

by Gilliancmoloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Freddy Padilla
Jul 26, 2021 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business. Tim our Service Director has reached out to you to rectify your situation. He can be contacted at tbroderick@glentoyota.com so we can assist you. Thanks Rob D GM

July 21, 2021

They mistakenly did not service my car when I brought it in, focusing only on the lift gate issue. I waited hour and half for car. They followed up and rectified the situation by picking up My car and brin More

by tdleb35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales, William Hughes, Richard Jennings, Nick Lahr, Freddy Padilla
Jul 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 19, 2021

I took my car for a oil change. The mechanic destroyed the threads on the oil pan plug and took no responsibility. I had to pay so he can fix the oil pan plug. 65 dollars for no reason. More

by GenbekGenbek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Rosales, Bruce Rosales
Jul 20, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

July 19, 2021

Bruce Rosales is great he help the customer’s right away he’ll let you know what the problem is I give him five star More

by damasoaclan
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
Jul 20, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

July 17, 2021

The customer service is excellent, Johnny Cruz and he’s co-worker Javier Flores are an excellent sales person. They went above and beyond to help me making my purchase. Thank you guys! More

by Florysneida Morel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Javier Flores, Johnny Cruz
Jul 19, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 15, 2021

Great Fast Service! Friendly Staff! Fixed my Tire AND gave my car a wash! Talked with Staff and they were very informative! Very Great Experience! More

by Jim The Mailman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales, Johnny Cruz, William Hughes, Richard Jennings, Nick Lahr, Freddy Padilla
Jul 19, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 15, 2021

The most professional dealership I’ve ever dealt with. Rob and his team are up front with everything. They made it an easy decision to buy our Sienna from Glen Toyota More

by Kevin.higgins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kraiza, Bob Baran, Jorge Prado
Jul 19, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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