Glen Toyota
Fair Lawn, NJ
Filter Reviews by Keyword
By Type
4,131 Reviews of Glen Toyota
Very accommodating and excellent service. Your message center is in serious need of attention. We called many times to schedule a visit and no one called us back. I needed to schedule in person. One la center is in serious need of attention. We called many times to schedule a visit and no one called us back. I needed to schedule in person. One last item needed to be done on a second visit. You sent an email scheduling a visit on 9/22. We called 5 times, sent three emails and two texts to say that 9/22 was a holiday and we could not come. You kept sending reminder notices about the scheduled visit on 9/22. Again I needed to come in personally, tell you that I tried to reschedule the visit by phone, text and email to no avail. Your service people were great and took care of the last item but leaving messages on your service call phone number is a disaster. More
I like the fact that it is not crowded. Last time I get better customer srrvice though. I have some issues making the appointment but the cs rep explain that there were short staff. I hope you get your nee better customer srrvice though. I have some issues making the appointment but the cs rep explain that there were short staff. I hope you get your needed staff soon. Thanks More
It took longer than the estimated time I was given. Something that was supposed to take an hour to hour and twenty minutes took two hours to complete the job. Something that was supposed to take an hour to hour and twenty minutes took two hours to complete the job. More
Service department was great 👍 Always havre excellent Service department was great 👍 Always havre excellent service experience with service advisor never have any complaints They always answer all my Service department was great 👍 Always havre excellent service experience with service advisor never have any complaints They always answer all my concerns More