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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,133 Reviews of Glen Toyota

November 12, 2021

Barely mediocre service. The rep seemed like I was more of a nuisance than a loyal multi-year customer. More

by trigub_oleg
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Jennings
Nov 13, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

Nov 14, 2021 -

trigub_oleg responded

I emailed Tim Broderick my direct contact information. Hopefully Tim can assist me better than the service rep.

Nov 17, 2021 -

trigub_oleg responded

Again, unsurprisingly, no one from Glen Toyota contacted me. Customer service is definitely not their strong suit.

November 12, 2021

the services recommended are way overpriced (example: 79 usd to replace the license plates light bulbs which cost 6 dollars) More

by namouze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Jennings
Nov 13, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

November 12, 2021

This dealership was the only one that had the exact car I was looking for. I was told it is up sold 3k because of low inventory and they need to up for lost money. A week later I saw the exact same car with More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Ventura
Nov 13, 2021 -

Glen Toyota responded

Thank youfor your feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 11, 2021

Excellent salesperson (Monica). Very helpful and friendly in everything. I highly recommend her in every way More

by drshershow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Nov 16, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 11, 2021

Excellent. John Doyle was amazing. Everything went well and my car came in earlier than expected. More

by Sharon Campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doyle
Nov 13, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 11, 2021

Service was punctual. Waiting room was pleasant and spacious. Personnel were friendly. Very organized and efficient. More

by noreenjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meloton
Nov 13, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 10, 2021

This service center experience was great! It was easy to make an appointment and the service center employee was a pleasure to work with. More

by Teri123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Cordon
Nov 16, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 09, 2021

He buying experience was very easy. It was also extremely quick and painless getting through the process. Tom DeStefano was very professional and kept me aware of the process the entire time. More

by jjcolford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
Nov 23, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 09, 2021

I setup an appointment they took my car in on time and gave it back washed More

by Rrinaggio54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Nov 16, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 08, 2021

Service was friendly and prompt. Reception answered all of my questions and stayed in communication the whole time my car was getting worked on. More

by vickicornell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
Nov 23, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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