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Glen Toyota
Fair Lawn, NJ
4,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,132 Reviews of Glen Toyota
Verified Customer
February 28, 2022
Finance manager treats you like you’re stupid. Talks endlessly to make you confused. Marked up priced cars. Takes advantage. Doesn’t feel that they help you to get a car but really wants more mone Talks endlessly to make you confused. Marked up priced cars. Takes advantage. Doesn’t feel that they help you to get a car but really wants more money. I wish one day all cars can be bought online. Crooks will be lessen. More
by Hp
Employees Worked With
Michael Finn, Jorge Prado
February 28, 2022
They are very professional and ways ha e done a good job for me. I just wo Der why the first ti.e I bring the car I after I purchase it and Toyota Care is fi ished. A bunch if things suddenly needed to be for me. I just wo Der why the first ti.e I bring the car I after I purchase it and Toyota Care is fi ished. A bunch if things suddenly needed to be fixed More
by nalabitsy
Employees Worked With
William Hughes
February 28, 2022
I will not be coming back to this service center. I’ve been coming here for awhile now, yet this last visit for some reason i contemplated heading here being that I have someone who works at a differ I’ve been coming here for awhile now, yet this last visit for some reason i contemplated heading here being that I have someone who works at a different location. But i figured, this place is closer and i always go here so why change it now? I instantly regretted it. My MISTAKE was forgetting to leave my wallet in the car, i take accountability for that. HOWEVER, whether it was the technician, valet, or whoever that got in my car on this last visit took money out of my wallet. WHO DOES THAT? Is your job not paying you enough? Find somewhere else to go. I come here to PAY you money to service my vehicle and you still go in someone’s personal belongings to steal money, PATHETIC! AND I KNOW THE MONEY WAS THERE BECAUSE I PUT A SPECIFIC AMOUNT IN THAT WALLET RIGHT BEFORE I MADE MY WAY THERE. I brought it up to two different managers, Joe and Tim, and they said they could do nothing about. And that there isn’t any cameras in their shop area. You really expect me to believe you have no cameras in the facility? Yea right. All they said they can do is offer me a coupon. LMAO what?! Do not trust this place! TAKE YOUR SERVICE ELSEWHERE. It’s not the first, second or third time I’ve heard negative reviews from this place but i didn’t believe it until it was my turn to experience such horrible service and time there. Never again! More
by andrea_0123
Employees Worked With
Tim Broderick and Joe Croce
February 27, 2022
My service provider was very patient and knowledgeable about any issues pertaining to my vehicle. He really took the time out to explain it to me. about any issues pertaining to my vehicle. He really took the time out to explain it to me. More
by tspryth
Employees Worked With
Freddy Padilla
February 27, 2022
Quick response time. Had vehicle I was looking for and held it. Courteous Dealership a bit run down I got the car I wanted when I wanted it. Had vehicle I was looking for and held it. Courteous Dealership a bit run down I got the car I wanted when I wanted it. More
by martialmujer
Employees Worked With
Darluis Cruz
February 26, 2022
They manipulate the numbers by adding all these mystery fees. Make sure you go over all the numbers before you sign your life away. Worst car buying experience I've ever had! fees. Make sure you go over all the numbers before you sign your life away. Worst car buying experience I've ever had! More
by trueniche21
Employees Worked With
Michael Finn, Jayson Mota-Herrera
February 26, 2022
Out of words. They lost my key then made me leave my work for 2 hours to drive 40 miles there and back to give them my spare so they can get in. After all of this They lost my key then made me leave my work for 2 hours to drive 40 miles there and back to give them my spare so they can get in. After all of this they made a replacment key and attempted to chsrge me for it!!! When l've finslly picked up my car there was no apology, no courtesy. I was made to feel being lucky that the charge for lost key was removed. Service and the work done was top notch, premium as usual but customer service below criticism. Ive been service my cars there for years. Never been so disappointed with the treatment as this time. More
by Greg
Employees Worked With
Will not mention anybody. The fault was in general treatment not individual.
