Glen Cove Volvo

Decided to change this review after an exceptional experience with Joe Tiso today in the service department. Brought my car in for a software update. Joe was my service advisor and was the most co experience with Joe Tiso today in the service department. Brought my car in for a software update. Joe was my service advisor and was the most consummate professional. He took ownership of my issue, ensured my satisfaction, and was genuine and friendly through the entire transaction. Joe really takes pride in his job and is one of the most customer oriented people I have ever met. Additionally, his knowledge of Volvos is superb and rooted in experience. Although my last visit to Hassel was not great, Joe brought me back to become a happy customer of Hassel Volvo. Because of him, I would recommend this service department to anyone. Thanks Joe. More

Rich was very friendly and knowledgeable. He was not hard to get hold of, and was even good about corresponding via email...which other dealers seemed to have a hard time with. Even after the sale he's hard to get hold of, and was even good about corresponding via email...which other dealers seemed to have a hard time with. Even after the sale he's been good about contacting us to be sure we're happy! More

Richard Dixon was a pleasure to do business with. He was helpful and very informative. He always went out his way to make sure we were happy. I had such a good experience with Richard Dixon and Hassel Volv helpful and very informative. He always went out his way to make sure we were happy. I had such a good experience with Richard Dixon and Hassel Volvo that I've recommended some friends to go check them out and will continue spread the word.!! More

We had a pleasant visit at Hassel Volvo. Richard Dixon was very friendly and professional when he assisted us with our purchase. I have already recommended Richard and Hassel Volvo to several people and I was very friendly and professional when he assisted us with our purchase. I have already recommended Richard and Hassel Volvo to several people and I will continue to do so. :) More

Best dealership I have ever dealt with. Alex and the Managers went above and beyond any expectations for me. Alex was informative patient with my questions and concerns and did not try to put pressure o Managers went above and beyond any expectations for me. Alex was informative patient with my questions and concerns and did not try to put pressure on me in any way. When the deal was closed I felt like I was dealing with frieds and those who wanted to be of service to me and two of my boys that were present. Alex especially was outstanding. She was professional, personable and patient. I believe she made the deal happen because she listened to my concerns and was able to work things out with the dealership management to my satisfaction. I certianly have high expectations regarding their service area now as a result of Alexandra Levinas. I will highly recommend this dealership to anyone looking for a vehicle. More

Best car shopping experience ever!. The team at Hassel Volvo made me feel comfortable, and confident in my vehicle selection. My sales rep Ken Danow worked with me to find the exact kind of car I was look Volvo made me feel comfortable, and confident in my vehicle selection. My sales rep Ken Danow worked with me to find the exact kind of car I was looking for. I would strongly recommend this dealership to anyone looking for a hassel free car shooping experience. More

We had previously visited Volvoville, which is much closer to us, but Hassel had a better selection so off we went. At Volvoville we were incorrectly told that the C30 would no longer be made and the s closer to us, but Hassel had a better selection so off we went. At Volvoville we were incorrectly told that the C30 would no longer be made and the salesman spent all of 5 minutes with us (2 mins of which he fumbled to find a business card that didn't have notes written on the back). At Hassel we met with Oren Gould, who spent 2 and a half hours with us...to buy a USED car! Oren was supremely knowledgable and passionate about Volvos. He clearly spelled out every step of the process to us and made sure he understood what was important to us before recommending a car for us. I had my heart set on a C30 but after driving both the C30 and S40, I decided, with Oren's help, the S40 was a better car for my needs. We never felt pressured to make a decision and felt he was honest and trustworthy. When we are in the market for a new car, we will go back to Hassel. More

My salesperson, Cary Bruce, made this a very positive experience right from the beginning. No games, no guile. The price of the car and the incentives combined for an offer I could not refuse. Dealing wi experience right from the beginning. No games, no guile. The price of the car and the incentives combined for an offer I could not refuse. Dealing with finance was a breeze. After I purchased the car, I noticed a couple of things that needed attention. Cary was very encouraging and stood with me. Emails and phone calls were returned promptly. Service manager Steve Janicek stepped up and did his part and the repairs were approved. The word "outstanding" is used a lot at this dealership and in my case it certainly applies. Anyone who has been mistreated at a car dealership will find the experience at Hassel refreshing and restorative. More