Glen Cove Volvo
Glen Cove, NY
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After seeing the certified preowned Volvo online I requested more information directly from the website. I received a phone call shortly after that and set up my appointment to come to see the car and requested more information directly from the website. I received a phone call shortly after that and set up my appointment to come to see the car and find out about a trade in. I met with Richard Dixon and he was very friendly and made the experience a pleasure. I loved the car and the next day began working on how I was going to finance the car. I was in contact with Rich and he was very helpful in getting me everything I needed. The only thing I wanted improved was a few marks on the rear bumper. I still wasn't happy with it after it was touched up so Rich talked to Mike Smith and Mike agreed to have the bumper redone so it will look brand new. After that I will be completely satisfied and I am currently loving my car! More
Every experience from leasing my Volvo to servicing the car has been outstanding. I am now moving out of state but will be returning for service and when ready, leasing another car. I'm afraid Hassel has car has been outstanding. I am now moving out of state but will be returning for service and when ready, leasing another car. I'm afraid Hassel has raised the standard so high that I will be disappointed with any other Volvo dealership elsewhere. More
This is our second Volvo from this dealership. Working with Dimitri's team is always a great pleasure. Richard Dixon took my call just two days ago while I was out of state. We worked out all the details with Dimitri's team is always a great pleasure. Richard Dixon took my call just two days ago while I was out of state. We worked out all the details in a couple of phone calls and three or four emails, then I spoke to Dimitri to finalize it. Since Hassel was having a superb lease program running it was easy to make our decision. Our visit to the dealership to do the paperwork and pickup the car was as straight-forward as it can be. Great work everybody! Will definitely come again. More
In one word GREAT, from the time I walked in till I left with my vehicle everything just went smooth. I would highly recommend this dealership and Richard Dixon to anyone looking for a used or new car simpl with my vehicle everything just went smooth. I would highly recommend this dealership and Richard Dixon to anyone looking for a used or new car simply because he dealt with me as an person and not just a customer, keep up the great work, because it is nice knowing that there are still honest people out their. More
Hassel Volvo made the experience of leasing my new Volvo in one word "awesome". From my rep, Richard Dixon to his manager and finance department, they all made me feel at ease and were very helpful. I w in one word "awesome". From my rep, Richard Dixon to his manager and finance department, they all made me feel at ease and were very helpful. I would highly recommend the dealership and the car. This is my first Volvo and I absolutely love the car. Marie F. More
We have purchased/ leased several cars with Hassel Volvo because their customer service and customer experience is number one. Rich was very professional, friendly and courteous. He made addressing my conce because their customer service and customer experience is number one. Rich was very professional, friendly and courteous. He made addressing my concerns his top priority. Both Rich and the entire staff made moving through the sales process as seamless as possible. More
I went to Hassel to have a car serviced and ended up trading for a used convertible. Richard was easy to work with, did not push and answered any question I had. When getting the car he sat with me and trading for a used convertible. Richard was easy to work with, did not push and answered any question I had. When getting the car he sat with me and showed me everything on the car and was very patient. He even made sure my phone worked. I have bought and leased many cars over the last 45 years and I must say this is the nicest dealer I have every worked with. From the time you walk in abd are greeted to the great service dept and the sales team. Everyone is there to help you. David Miller More
Carry provided excellent customer skills and was very keen in helping us find the right car and price. This is my second car that I am purchasing from this dealership and would highly recommend Carry. keen in helping us find the right car and price. This is my second car that I am purchasing from this dealership and would highly recommend Carry. She has great listening skills and ensures she helps to find solutions and more importantly returns your calls in a timely manner. Overall, the staff of the dealership are very courteous and helpful. I was so impressed that I recommended them to my father who in return purchased a Volvo too. More
We rated every aspect of our dealing with Hassel Volvo as a "5" because at no point did we feel 'hounded' or 'pressured' by our sales representative or any other staff into making a purchase. From the momen a "5" because at no point did we feel 'hounded' or 'pressured' by our sales representative or any other staff into making a purchase. From the moment Richard approached us he was helpful but not pushy and provided friendly and respectful service. Additionally, Richard and the rest of the sales and finance team at Hassel Volvo were very accommodating - making what could be a potentially stressful and tense experience, quite an enjoyable one. More
My friend and coworker Stacey B. told me I have to go to Hassell Volvo they are a great dealer and she loves her new Volvo. I went over to Hassell just to check it out and walked away with a car same day! Hassell Volvo they are a great dealer and she loves her new Volvo. I went over to Hassell just to check it out and walked away with a car same day! They were super in every way, love my new black S-60 and my salesman Richard Dixon is a super guy very helpful and attentive along with Annemarie Vivona who handles the financing. Make sure you check out Hassell Volvo, it's definately worth the trip, great cars at great prices and great staff too! Lauren A. More