Glen Cove Volvo
Glen Cove, NY
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Been driving Volvo's for a long time. A very professional dealership, partic the sales associate, Jabir Choudhry, who asked the right questions to determine the needs of our family and pro A very professional dealership, partic the sales associate, Jabir Choudhry, who asked the right questions to determine the needs of our family and proposed options of the individual Volvo m odels that would serve our needs best.............above all, he listened. I had conversations with the Sales Manager, someone from finance and someone who facilitated getting information from DMV so that we could proceed with the lease transaction without delay. All of that was followed by a Sales Support Team who removed decals, EZ Pass and checked the car for other personal items to help me insure that everything was transferred from my personal Volvo to the new Volvo. It was a thorough job well done More
Excellent service Dept We're on our 4th Volvo from glen cove Volvo and the service department keeps us coming back! They are always accommodating and happy to provide the be We're on our 4th Volvo from glen cove Volvo and the service department keeps us coming back! They are always accommodating and happy to provide the best service possible. Even the guys that take you back and forth in the service shuttle are pleasant and happy to help. We highly recommend Glen Cove Volvo for both their sales and service departments! More
Dominick is terrific I love my new xc60 purchased from Glen Cove Volvo! However...since I have not had a new car in 14 years I was a little confused about some of the won I love my new xc60 purchased from Glen Cove Volvo! However...since I have not had a new car in 14 years I was a little confused about some of the wonderful advances I have on this car. Dominick sat with me for 1 hour to answer all my questions. He made it clear that I am welcome back at anytime to explain anything else. Thank you Dominick! Thank you Glen Cove Volvo! More
Above and beyond ! As a first time Volvo buyer and driver, I could not believe my eyes and ears as to how I was drawn to finish the deal on leasing my new XC90 in hours As a first time Volvo buyer and driver, I could not believe my eyes and ears as to how I was drawn to finish the deal on leasing my new XC90 in hours. Thanks to the honest and professional presentation from a young sales person who relentlessly, but never pushing, answered all questions we had on the new car. We ended up sitting in the XC enlightening me various functions provided by this car. This young man, Domenick, had greatly helped us in choosing the right car, a hidden gem of Glen Cove dealership. More
Amazing my experience was incredible!!! I was treated so well I want to go buy another car! The new volvos are beautiful and drive so nice if your in the mark my experience was incredible!!! I was treated so well I want to go buy another car! The new volvos are beautiful and drive so nice if your in the market for a new car go check them out you will be pleasenty surprised!! I got a 2017 s60 for an amazing price and the car is fabulous. Drives and looks like a dream! More
Great experience! We were looking for a Volvo and we talked to several dealers. The Glen Cove Volvo had the best inventory and great labor day sale. They also have a fr We were looking for a Volvo and we talked to several dealers. The Glen Cove Volvo had the best inventory and great labor day sale. They also have a friendly staff. Mr Jabir Choudhry was great!!!! He helped us to find a great car with a great price! More
she made it the best car buying experience ever honest fast not pushy truly excellent experience got xc90 great car great dealership and greatest saleswomen highly recommended finally buying honest fast not pushy truly excellent experience got xc90 great car great dealership and greatest saleswomen highly recommended finally buying a car that was a nice easy experience More
A wonderful buy experience a wonderful experience to buy my new Volvo V60 Cross Country made very easy and with a such of pleasure by Jabir Choudhry the sale person,a guy full o a wonderful experience to buy my new Volvo V60 Cross Country made very easy and with a such of pleasure by Jabir Choudhry the sale person,a guy full of charisma and good recommendation. But best of all he was able to provide me a great deal on this new car, thank you Jabir More
Need be honest and integrity! I am writing this email to bring your attention that I am not satisfied with the customer service provided at Glen Cover Volve. I would appreciate thi I am writing this email to bring your attention that I am not satisfied with the customer service provided at Glen Cover Volve. I would appreciate this regrettable incident could be settled in a timely manner. On March 31, 2016, I signed a 36-month lease with Glen Cove Volvo. The finance manager requested me to make a down payment of USD 3,121.28 upon completion of the transaction. I asked her to specify payment details. She said “the down payment includes a $980 bank fee, DMV charge and a $250 whatsoever fee that guarantees a $3,000 money back in case the vehicle is stolen”. She added “the fees are mandatory”, though I did not find such fees in my contract afterwards. I have been repeatedly asking her for a detailed explanation on the contract. But I was told that I should bring back all documents and read through them at home since it was late and they had to close the store. I kept in contact with the same person in the next couple days but I received the same ambiguous answer. The service quality leaves much to be desired. Furthermore, I had a 2013 Volkwogen Passat due to be returned. Ms. Christine promised me that they would take care of my vehicle repairing fee and I would not spend a penny provided that I pay an extra $ 50 monthly. She said she would be held responsible for my case and I could contact her if something happens. All above was listed in contract. On June 27, I received a $ 524 bill from Volkwogen for the charge of vehicle damage. I, therefore, contacted Ms. Christine and she said that she would email the headquarter. However, I received another letter from VW requesting bill payment 2 weeks later. I called glen cove and they failed to give me any practical solution. Thus, I had to pay the bill as to avoid delay fees. On August 27, I wrote an email and notify that I would take legal action againt G/C Volve if they still ignore my request. She explained that she thought that the case was handled by someone else and she would check it again. Today is 09-09-2016 and I did not receive any feedback so far and I do appreciate that my issues would be addressed with immediate attention. Please refund the $ 524 repairing fee. "When you are considering to make a purchase here rethink about my experience " More
Just what in needed. JC provided me with excellent customer service His no nonsense sales approach made leasing my xc70 a wonderful experience. When my wife s lease is u JC provided me with excellent customer service His no nonsense sales approach made leasing my xc70 a wonderful experience. When my wife s lease is up we will return to see JC for her xc90. More