Glassman Automotive Group

I waited more than 24 hours for a quote on a 2023 Subaru. I received no response. A truly horrible and unacceptable customer experience. I received no response. A truly horrible and unacceptable customer experience. More

As always at Glassman's service department, the service advisor was friendly, helpful and knowledgeable. I appreciated that she brought to my attention that the tread on my tires is getting worn down to th advisor was friendly, helpful and knowledgeable. I appreciated that she brought to my attention that the tread on my tires is getting worn down to the point that I will need replacement tires soon. In this way, I can save money for the upcoming expense. It is a pleasure to go for service in your department. More

My first impression very friendly people. I appreciate being informed on what's going on as well as saving me money. I appreciate being informed on what's going on as well as saving me money. More

It was a pretty quick(er) service, clean(er) visitor lounge, courteous service advisor a lounge, courteous service advisor a More

Josie was terrific! Everything was done and ahead of schedule. Very polite and efficient. She was a pleasure to deal with. Everything was done and ahead of schedule. Very polite and efficient. She was a pleasure to deal with. More

You are greeted promptly, and taken care of by employees who are knowledgeable and efficient. who are knowledgeable and efficient. More

Friendly and ready to negotiate. Was easy to understand and explained details. Showed service area and all employees were considerate Was easy to understand and explained details. Showed service area and all employees were considerate More

We happened to drive by Glassman randomly, and are so glad we did! Working with Tom was a very smooth process and we would definitely work with him again. glad we did! Working with Tom was a very smooth process and we would definitely work with him again. More

Andrew was very patient and helped me explored all the options available, giving me the best deal according to my real needs! options available, giving me the best deal according to my real needs! More

Tom Kalmeta found my exact Outback, color and all, just about to leave the factory. Initial phone contact to delivery took a mere ten days. Tom and his team were extremely pleasant, attentive, and very bus about to leave the factory. Initial phone contact to delivery took a mere ten days. Tom and his team were extremely pleasant, attentive, and very businesslike. 10/10 I got a fair price for my trade-in which saved me any hassle of listing and selling it myself. The finance person (whose name I can't remember) was extremely pleasant to deal with. Zero pressure to add dealer options. I travelled from Ann Arbor after an unsatisfactory experience with the Subaru dealer here, who tried to tack on $900 of mandatory dealer "options" for a car that wasn't even there yet. (Still shaking my head.) BTW, I bought a car from Glassman in 1973 - a '73 Olds Cutlass S, that I still have fond memories of. More