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Glassman Automotive Group

Southfield, MI

4.8
1,711 Reviews

28000 Telegraph Rd.

Southfield, MI

48034

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Showing 1,711 reviews

September 15, 2022

Service department is great. Everyone I have worked with has been very attentive, kind, and helpful. Issues are always explained well. Comfortable waiting area and I feel confide More

by emolie27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Matthew, Cashier, Melissa
September 15, 2022

The staff was very friendly and helpful. Kept me up to date on the delivery of my new car. Great service! More

by hana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
September 15, 2022

Service dept. was very helpful. They made my appointment very easy. I will definitely be back to have my car service in the future. More

by jesse_tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth
September 15, 2022

Elizabeth Janes was extremely helpful and courteous. My Genesis looked as good as when it was brand new -- perfect repairs and clean. More

by cbrecord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Janes, Rob Tierney, Dennis Kenedy, Eric?, John?
September 13, 2022

The appointment was easy and promptly available. I was welcomed really fast, waited at the dealership and got my car returned washed faster than expected! More

by Rodrigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Ball
September 13, 2022

Matthew is very professional and a good communicator. He explained the recommended options and allowed me to make an informed decision. More

by drlbryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
September 13, 2022

it took an hour for an oil change. I waited in the customers room. Good coffee!! More

by alqassab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
terry
September 12, 2022

A little difficult to find service center because there's no sign at the street to direct customers. More

by gwenc26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
September 12, 2022

Great customer service. Kristen went out of her way to facilitate my schedule. Terrific job More

by diane
Recommend Dealer
Yes
Employees Worked With
Kristen
September 11, 2022

Appreciate the high level engagement from the entire team. From moment i stepped into the service center. More

by ahollamon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie and service manager (???)
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