
Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 2,001 reviews
Great communication throughout the process of our comprehensive collision repair. Danny and his staff in the collision shop communicated well with our insurance company and ultimately completed an ex comprehensive collision repair. Danny and his staff in the collision shop communicated well with our insurance company and ultimately completed an excellent repair. More
Contacted for a test drive. Contact person promptly confirmed the appointment and had the car detailed and ready for when we arrived. Tyler, our sales person was informed of our Contact person promptly confirmed the appointment and had the car detailed and ready for when we arrived. Tyler, our sales person was informed of our appointment and quickly greeted us and arranged the test drive. We ended up buying the car that day. Financing was easy and Tyler spent the better part of an hour going over all the features of the car. In addition, Tyler has kept contact with us offering any assistance and ensuring that we were satisfied with our purchase. More
Overall I have had a good experience in the service department. The service department is very good at updating the status of the vehicle and what service is best for my vehicle. department. The service department is very good at updating the status of the vehicle and what service is best for my vehicle. More
I found potato chips and a straw wrapper in my brand new vehicle, I’m assuming from the porter. The dealership had apparently “got rid” of the two people I was working with initially and was not informed. J vehicle, I’m assuming from the porter. The dealership had apparently “got rid” of the two people I was working with initially and was not informed. Just seemed very discombobulated and unorganized. The staff was friendly, but just disappointed with the overall. Especially finding someone had ate in my new car. I also was sent on my way with not knowing how to work the vehicle. I had to YouTube how to work the wipers properly and even open the gas tank. More